IKI.AI - Plus Exclusive Reviews

I purchased IKI back in May 2025. The system wasn't working well even then, but I genuinely believed in the idea and decided to support it and give it time to mature. That patience was completely wasted.

I subscribed primarily for one reason: summarizing and chatting with long YouTube videos. That feature is completely broken and has been since day one.

I formally reported the issue on December 17, 2025. Videos — including podcasts over one hour — were stuck in an endless "indexing" state, some of them months old with no progress. IKI's response? After 3 days (20 Dec.), they asked me to confirm my email address. I did. 5 days later, on December 25, 2025, they said "checking it!" — and that was the last I ever heard from them.

Three months of silence. No update, no fix, no follow-up. I had to reach back out myself on March 6, 2026, to point out that nothing had changed. As of today, April 25, 2026 — nearly a full year after purchase and more than four months after my initial support report — there has been no reply and no resolution.

To make it worse, IKI has no customer support system, no ticketing, no status updates — nothing. I could find one email in the footer of the landing page to communicate with the " team "! If something breaks, you send an email into a void and hope for the best. Even the T&C link goes to the page that says "The Terms and Conditions of this Website are no longer active"!!

If you're evaluating IKI for long-form video summarization, know that this is not a minor bug — it is their advertised core feature, and it does not work. I gave them the benefit of the doubt for almost a year. They gave me nothing in return.

Avoid.

PS. Currently, there are 4 videos that are still in the indexing process for months! Removing/adding doens't help!

I was an early supporter of IKI.AI and gave the founder Ivan a fair chance to deliver on his promises. Unfortunately, that trust was not rewarded.

Shortly after the AppSumo deal ended, usage rights were silently restricted. Features that were part of the original deal stopped working one by one, with no clear communication, no changelog, and no compensation offered to lifetime deal holders. Even the most basic functions eventually became unreliable.

What makes this particularly frustrating is that the product was actively promoted with bold claims during the deal period, but once the deal closed, development and support for existing customers essentially stopped.

This is a textbook example of a cash-grab launch: impressive pitch, big promises, then silence and feature removal once the money is collected. Early adopters who trusted this product were left with a broken tool and no recourse.

Do not buy into any future deals from this vendor without very strong evidence that things have fundamentally changed.

They were good at the beginning, and then they took all the goodie away after you signup with them, and continue telling us to pay for subscription. I purchase tier 2 on the plan while i was on plus member.
1. The AI response stop showing answer.
2. Can not select higher than GPT 4.1 mini
Very close to useless right now.

The service left AppSumo and immediately started restricting previously offered features :(

When this offer came out, I was like awesome, a LTD for a Perplexity replacement with team support, however that was only based on the writeup. The actual implementation of this tool is unusable.

First, the site takes a while to open with the loading screen. Sure 2-5 second load time doesn't seem like much, but compared to other tools that immediate load and you can ask your question, it actually is a productivity killer and you lose your track of thought making this tool subpar compared. Once it does load, it's fairly responsive.

The extension is buggy.

The actual quality of using documents and collections to search your library seems to only read the first thousand characters of text and completely misses context of anything else. If you ask specific questions about a document, it does not have the awareness of tools like perplexity or notebooklm.

They promised features like teams and other things on their roadmap that were supposed to be addressed months ago and are still "in-development". Their team responsiveness on Discord or other channels is next to nothing, with the same cookie-cutter response and no actual output. I got negativity on discord for giving them feedback and stating that I planned on refunding in 1.5 months if things did not show progression. Well, things have not shown progression and I am counting the days before I refund this pretty useless LTD.

It looks good on paper, but it's implementation is sub-par and returns poor results. You're better off with free or cheap offerings by third parties or even the LLM providers themself. I have tried giving this plenty of chances to at least see it progress to a partially usable product, however it's just nowhere where it should be.

It also seems to be buggy on even keeping track of chat context.
For the longest time, it would not recall anything from previous chats, that has been fixed, but in discord and support they denied anything relating to it. This alone was an irk thing that made me lose initial faith in even using the product.

I think this product was marketed incorrectly and was created to look like a solution, but they didn't realize the actual limitations of LLM context. Save yourself time and try something else.