IKI.AI - Plus Exclusive Reviews

I should've gotten a refund as little to nothing worked, but I bought into a promise and a vision. Absolute garbage. These are not the kids of founders you'd ever want to invest in again. No communication. Broken terms. Fake promises.

I purchased IKI back in May 2025. The system wasn't working well even then, but I genuinely believed in the idea and decided to support it and give it time to mature. That patience was completely wasted.

I subscribed primarily for one reason: summarizing and chatting with long YouTube videos. That feature is completely broken and has been since day one.

I formally reported the issue on December 17, 2025. Videos — including podcasts over one hour — were stuck in an endless "indexing" state, some of them months old with no progress. IKI's response? After 3 days (20 Dec.), they asked me to confirm my email address. I did. 5 days later, on December 25, 2025, they said "checking it!" — and that was the last I ever heard from them.

Three months of silence. No update, no fix, no follow-up. I had to reach back out myself on March 6, 2026, to point out that nothing had changed. As of today, April 25, 2026 — nearly a full year after purchase and more than four months after my initial support report — there has been no reply and no resolution.

To make it worse, IKI has no customer support system, no ticketing, no status updates — nothing. I could find one email in the footer of the landing page to communicate with the " team "! If something breaks, you send an email into a void and hope for the best. Even the T&C link goes to the page that says "The Terms and Conditions of this Website are no longer active"!!

If you're evaluating IKI for long-form video summarization, know that this is not a minor bug — it is their advertised core feature, and it does not work. I gave them the benefit of the doubt for almost a year. They gave me nothing in return.

Avoid.

PS. Currently, there are 4 videos that are still in the indexing process for months! Removing/adding doens't help!

I was an early supporter of IKI.AI and gave the founder Ivan a fair chance to deliver on his promises. Unfortunately, that trust was not rewarded.

Shortly after the AppSumo deal ended, usage rights were silently restricted. Features that were part of the original deal stopped working one by one, with no clear communication, no changelog, and no compensation offered to lifetime deal holders. Even the most basic functions eventually became unreliable.

What makes this particularly frustrating is that the product was actively promoted with bold claims during the deal period, but once the deal closed, development and support for existing customers essentially stopped.

This is a textbook example of a cash-grab launch: impressive pitch, big promises, then silence and feature removal once the money is collected. Early adopters who trusted this product were left with a broken tool and no recourse.

Do not buy into any future deals from this vendor without very strong evidence that things have fundamentally changed.

They were good at the beginning, and then they took all the goodie away after you signup with them, and continue telling us to pay for subscription. I purchase tier 2 on the plan while i was on plus member.
1. The AI response stop showing answer.
2. Can not select higher than GPT 4.1 mini
Very close to useless right now.

The service left AppSumo and immediately started restricting previously offered features :(