illusto Questions

Showing 1 - 5 of 276 questions
BusimatchBusimatch
BusimatchPLUS
Apr 12, 2026
See detail

Q: When repay?

Can you send us the money back or will you steal it?

Share
Helpful?
0
DanielCZDanielCZ
DanielCZ
Dec 31, 2024
See detail

Q: Today they sent a closure message

Dear User,

We hope this message finds you well.

As a valued member of the illusto community, we want to remind you that the platform will soon be discontinued. However, considering the holiday season and the numerous requests we’ve received, we have decided to extend the shutdown date to 11:30 AM UTC on January 17th, 2025. The premium media access will be available till 11.30 AM UTC on...

Share
Helpful?
1
lexieelinlexieelin
lexieelin
Dec 21, 2024
See detail

Q: Abandoned?

Has the platform been abandoned?

Share
Helpful?
2
thegildedprinterthegildedprinter
thegildedprinterPLUS
Aug 25, 2024
See detail

Q: Abandoned?

Logged in today and unable to use any stock videos or images unless they are free. Nothing loads, no media is added to the media folder and absolutely no way of contacting support? Has this platform been abandoned?

Share
Helpful?
4
elviannelviann
elviannPLUS
Apr 23, 2024
See detail

Q: I've been using your tool for a while now.

One of the early buyers. However, there is still a significant slag in the area of speed. It lags significantly ESPECIALLY when adding stock footages. This ends up eating a lot of time.

Flex clip for example, is way faster when adding footages to the timeline. I'd say almost 10 times faster. flexclip takes roughly 3 seconds to add a video to timeline. Yours takes about 40 seconds which is...

Share
Helpful?
3