Very Disappointing - Clumsy UI, Limited Capabilities, Very Few Templates
I have tried to develop and design videos using this tool. It's been a regrettable ordeal. I just clicked "Use This Template" over 5 minutes ago - it's still spinning and will not render. Several times during video editing, the interface freezes and I'm forced to close out. The capabilities and customization features are very limited. I waited an entire year for the founders to build out templates but that never happened. There is only a small quantity of templates, and most of them are poor quality. Unfortunately, this was a waste of money.
I normally dont like tools which promise a lot of things but then as soon as you purchase, issues arise. Support is none existent. The tool is very slow and lags significantly. I had raised this issue a long time ago but till date heard nothing. No updates or improvements which is sad.
I just tried to create a basic video with 1 image, 2 lines of text, a logo, and a soundtrack.
I spent over an hour putting all that into the canvas and manipulating about 4 seconds (!) of the video, and the browser glitched.
After reloading the page, the canvas was all messed up and not usable anymore, even if it auto-saves after every single click.
It's a pain to drag and drop elements to canvas. At least, they should disable text highlight (a.k.a. select text) which stays in the way all the time.
Why is this Illusto still so glitchy?
I bought it about 5 months ago and I hoped it would become a good video editor, but it's still not usable at this point.
It is too slow, it's lagging, it's glitching, and the auto-save feature is obviously useless.
And the support didn't answer my recent ticket.
IS THIS TOOL STILL DEVELOPED OR ABANDONED?
If I could get a refund, I would do it without a blink of an eye.
Dear @appsumo, the 60-day refund period has obviously become obsolete. Please, reconsider prolonging it to 6 months, so shady founders can't fetch funds and f**k off.
For whatever reason it decided one day not to work as fluidly as it had been since purchasing, approx. three weeks after purchase. Customer service was a welcome relief.
I'm so glad I got this deal! It has become my go to video editor. The library of videos is (obviously) amazing and the functionality of the editor - impressive!
Verified purchaser
Very Disappointing - Clumsy UI, Limited Capabilities, Very Few Templates
I have tried to develop and design videos using this tool. It's been a regrettable ordeal. I just clicked "Use This Template" over 5 minutes ago - it's still spinning and will not render. Several times during video editing, the interface freezes and I'm forced to close out. The capabilities and customization features are very limited. I waited an entire year for the founders to build out templates but that never happened. There is only a small quantity of templates, and most of them are poor quality. Unfortunately, this was a waste of money.
Share illusto
Verified purchaser
Not Very Happy
I normally dont like tools which promise a lot of things but then as soon as you purchase, issues arise. Support is none existent. The tool is very slow and lags significantly. I had raised this issue a long time ago but till date heard nothing. No updates or improvements which is sad.
Share illusto
Verified purchaser
Unusable tool and the support is gone
I just tried to create a basic video with 1 image, 2 lines of text, a logo, and a soundtrack.
I spent over an hour putting all that into the canvas and manipulating about 4 seconds (!) of the video, and the browser glitched.
After reloading the page, the canvas was all messed up and not usable anymore, even if it auto-saves after every single click.
It's a pain to drag and drop elements to canvas. At least, they should disable text highlight (a.k.a. select text) which stays in the way all the time.
Why is this Illusto still so glitchy?
I bought it about 5 months ago and I hoped it would become a good video editor, but it's still not usable at this point.
It is too slow, it's lagging, it's glitching, and the auto-save feature is obviously useless.
And the support didn't answer my recent ticket.
IS THIS TOOL STILL DEVELOPED OR ABANDONED?
If I could get a refund, I would do it without a blink of an eye.
Dear @appsumo, the 60-day refund period has obviously become obsolete. Please, reconsider prolonging it to 6 months, so shady founders can't fetch funds and f**k off.
Share illusto
Verified purchaser
Great Customer Service
For whatever reason it decided one day not to work as fluidly as it had been since purchasing, approx. three weeks after purchase. Customer service was a welcome relief.
Share illusto
Verified purchaser
Best buy
I'm so glad I got this deal! It has become my go to video editor. The library of videos is (obviously) amazing and the functionality of the editor - impressive!
Share illusto