illusto Reviews

4.4

4.45 stars
4.45 stars
47

Taco ratings

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Verified purchaser

Member since: Nov 2021Deals bought: 49
1 stars
1 stars
Posted: May 19, 2024

Not Very Happy

I normally dont like tools which promise a lot of things but then as soon as you purchase, issues arise. Support is none existent. The tool is very slow and lags significantly. I had raised this issue a long time ago but till date heard nothing. No updates or improvements which is sad.

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Member since: Nov 2017Deals bought: 61
1 stars
1 stars
Posted: Mar 14, 2024

Unusable tool and the support is gone

I just tried to create a basic video with 1 image, 2 lines of text, a logo, and a soundtrack.

I spent over an hour putting all that into the canvas and manipulating about 4 seconds (!) of the video, and the browser glitched.

After reloading the page, the canvas was all messed up and not usable anymore, even if it auto-saves after every single click.

It's a pain to drag and drop elements to canvas. At least, they should disable text highlight (a.k.a. select text) which stays in the way all the time.

Why is this Illusto still so glitchy?

I bought it about 5 months ago and I hoped it would become a good video editor, but it's still not usable at this point.

It is too slow, it's lagging, it's glitching, and the auto-save feature is obviously useless.

And the support didn't answer my recent ticket.

IS THIS TOOL STILL DEVELOPED OR ABANDONED?

If I could get a refund, I would do it without a blink of an eye.

Dear @appsumo, the 60-day refund period has obviously become obsolete. Please, reconsider prolonging it to 6 months, so shady founders can't fetch funds and f**k off.

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Verified purchaser

Member since: Jan 2022Deals bought: 31
5 stars
5 stars
Posted: Jan 14, 2024

Great Customer Service

For whatever reason it decided one day not to work as fluidly as it had been since purchasing, approx. three weeks after purchase. Customer service was a welcome relief.

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Verified purchaser

Member since: Apr 2020Deals bought: 157
5 stars
5 stars
Posted: Jan 9, 2024

Best buy

I'm so glad I got this deal! It has become my go to video editor. The library of videos is (obviously) amazing and the functionality of the editor - impressive!

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Verified purchaser

Member since: May 2023Deals bought: 17
5 stars
5 stars
Posted: Jan 2, 2024

Exceeded my expectation

Illusto has earned its place as my go-to video editing solution. Its user-friendly interface, comprehensive feature set, creative capabilities, and reliable performance make it an ideal choice for content creators of all levels. I highly recommend Illusto to anyone seeking a powerful and versatile video editing tool with huge sets of stock library that delivers outstanding results.

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