Q: Can we delete codes we no longer use or once a JoyQR code is created it is gone forever?
Can you please answer this question. Can we delete codes we no longer use or once a JoyQR code is created it is gone forever?
Founder Team
Daniel_JoyQR
May 6, 2026
A: Hi. It depends on the type of QR code you're using:
Default Dynamic QR codes — yes, you can delete these. Once deleted, the code will no longer be active and anyone scanning it will land on a 404 page.
Static/Pasive QR codes — these cannot be deactivated, as they have the destination URL permanently encoded in them. They will always point to the original target regardless of any changes on...
The custom domains issue is a real problem. Nowhere in the description did it say that the plan will allow only 1 custom domain. It was plural. The expectation for Sumolings was that there would be unlimited cistom domains on the Pro plan, as in a custom domain per QR code. As an agency, using the Folders feature to organise QR codes for clients, and expecting to be able to create a custom domain...
Founder Team
Daniel_JoyQR
May 6, 2026
A: We'd like to discuss this further and find a solution for you directly. Could you please reach out to us at [email protected]? We'll take it from there.
I mean as of right now the deal is misleading, however, I am willing to compromise. Buy a second codes and get unlimited scans and QR codes with maybe a total of 10 domains and with the ability to buy more in the future.
Hi — Daniel_JoyQR from JoyQR answered another user on April 10, 2025 and said the public roadmap is available, and that since May 1st there haven’t been many visible feature updates because the team has been focused on important backend work to make the system more stable and scalable; while that progress isn’t very visible right now, it’s meant to enable more frequent feature releases and they’re...
Q: Analytics
Does a customer have to click the link for it to report as a scan or does it report without clicking?
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Q: Can we delete codes we no longer use or once a JoyQR code is created it is gone forever?
Can you please answer this question. Can we delete codes we no longer use or once a JoyQR code is created it is gone forever?
Daniel_JoyQR
May 6, 2026A: Hi. It depends on the type of QR code you're using:
Default Dynamic QR codes — yes, you can delete these. Once deleted, the code will no longer be active and anyone scanning it will land on a 404 page.
Static/Pasive QR codes — these cannot be deactivated, as they have the destination URL permanently encoded in them. They will always point to the original target regardless of any changes on...
Share JoyQR
Q: Custom domain(s) problem
The custom domains issue is a real problem. Nowhere in the description did it say that the plan will allow only 1 custom domain. It was plural. The expectation for Sumolings was that there would be unlimited cistom domains on the Pro plan, as in a custom domain per QR code.
As an agency, using the Folders feature to organise QR codes for clients, and expecting to be able to create a custom domain...
Daniel_JoyQR
May 6, 2026A: We'd like to discuss this further and find a solution for you directly. Could you please reach out to us at [email protected]? We'll take it from there.
Share JoyQR
Has this been addressed?... I am considering purchasing; however, this user has articulated perfectly my use case and potential issue. Please advise
Verified purchaser
I am wondering as well!
Verified purchaser
I did send an email to support and it was completely ignored.
Verified purchaser
just sent an email
Verified purchaser
I mean as of right now the deal is misleading, however, I am willing to compromise. Buy a second codes and get unlimited scans and QR codes with maybe a total of 10 domains and with the ability to buy more in the future.
Q: Changelog and 2026 roadmap
Hi,
Where can we watch your 2024 and 2025 changelog and 2026 roadmap, please? I’ve heard that this SaaS didn’t evolve for several years.
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Hi — Daniel_JoyQR from JoyQR answered another user on April 10, 2025 and said the public roadmap is available, and that since May 1st there haven’t been many visible feature updates because the team has been focused on important backend work to make the system more stable and scalable; while that progress isn’t very visible right now, it’s meant to enable more frequent feature releases and they’re...
Q: Can I delete codes I no longer use or once a JoyQR code is created it is gone forever?
Share JoyQR