socgQ: Concerns about our data
Kreatli is registered in Berlin, Germany. Your Terms of Service state Polish law, Warsaw jurisdiction, and servers in Poland. All payments are processed in USD. The product is English-only, with no localisation, no GDPR data processing agreement, also no imprint.
Section 9 of your Terms grants Kreatli an irrevocable, worldwide license to sell and resell any content uploaded to the platform — including confidential client media. For a production management tool used by creative professionals, that clause is a dealbreaker.
Is this intentional, or template language you haven't reviewed yet?
George_Kreatli
Jun 2, 2026A: Thanks for flagging this!
The license clause is not intended to give Kreatli ownership of or the right to sell customer content. Users retain full ownership of everything they upload. The license exists only so we can host, process, and share content as part of providing the service.
We've recently incorporated as a Delaware C-Corp and are currently updating our Terms of Use and Privacy Policy. Some of the inconsistencies you've identified are the result of that transition, and we'll be revisiting the license wording to make its intent clearer.
Verified purchaser
Thanks for the quick response. I appreciate the clarification on intent … but intent + contractual language are two different things. Until Section 9 is rewritten, the Terms say what they say.
Good to know about the Delaware inc. … that actually explains several of the inconsistencies. But it also means European customers are now dealing with a US entity, which even raises the compliance bar. 🙃
Following
Verified purchaser
Thanks again for stressing the issue - since your original comment, we've updated both our Terms of Service and Privacy Policy to better reflect our current legal structure and to clarify how customer content is handled. Users retain ownership of their content, and the license granted to Kreatli is limited to what's necessary to provide the service.
What date will the content ownership language be changed? This is a deal breaker for me, too. (Thanks to the SumoLing who caught it! I hope AppSumo keeps an eye out for this type of thing in the future)
Verified purchaser
It's already changed - please see the updated terms on the website!