The issue is simple, paywalling essential features
I got it, you kept your pro plan the same.
The problem here is some essential tools (downloading websites) are locked behind a paywall. I think the issue here is just that, if a client wants to change agency, why should i pay an extra to let him do that? it is literally consumers right in lots of country to have the ability to change provider. I mean, me, the guy who made the website, should pay if my client wants to migrate?
I'll take the elite plan anyway, as they still mantained their promises. It's a great site builder (they managed to add lots of features after months). For everyone that is reviewing this product as scam, it is not. They gave you what they said.
Yeah, i am also pissed that i have to change to a "subscription based" plan as an early adopter (of tier 5, so you already got 400/500$ from me), and i agree that 50% discount is not the freshest discount for a guy that believed in you.
I may be more pissed for the paywalled essential features, as said, like website export and (you could argue, as i remember that they promise that) the billing for the client. My opinion here, from a consumer to a developer of the website, is trust. You broke that for lots of customers. And i get it, you can't keep up with "one-time" costs with something like that. But cmon, you clearly know where is the problem with this move, the trust of your customer.
Subscription based is a disease that the whole world has, and appsumo *should* be the place to avoid that.
I hope they move some essential feature to the pro back, then i'll change for the better this review.
Supporting the Elite Plan: A Bright Future for Our Community!
I want to start by saying how amazing the new Elite Plan is! I’m thrilled that this company is taking steps to secure funding through this initiative, which will benefit everyone who supports them. Their commitment to innovation and quality is evident, and it’s a direction that I believe will lead to a sustainable future.
To clarify and provide firsthand insight into the situation regarding the bad reviews, I found some important information on the company's website that I believe will be helpful for everyone. It clearly states that the Pro Plan has not changed, and their commitment to continuous improvement remains strong.
Here’s what they say:
1. The Pro Plan Remains Unchanged There has been a misconception that the Pro Plan name has changed or been altered. Let us be clear: the Pro Plan is still the Pro Plan. There has been no name change or loss of features. To reference the deal terms clearly: "All future Pro Plan updates" have been honored and continue to be delivered. We've rolled out over 100 updates that directly improve the Pro Plan, including:
40+ new blocks for website customization Advanced AI features for easier site-building New integration options Expanded website settings and more Screenshot reference:
Deal Page; Features included: https://prnt.sc/dPUZaX7v95E Deal Page; Terms and Conditions: https://prnt.sc/qWsHQ6JLG6f 2. Commitment to Continuous Improvement The deal also specified that users would receive "All future Pro Plan updates," and we have honored that promise consistently. This commitment is not only part of our core value but is clearly stated in the original deal you agreed to: "If the plan name changes, the deal will be mapped to the new Plan name with all accompanying updates."
However, to be clear, the Pro Plan name has not changed, and it retains all its original features and updates. This mapping clause was included for transparency, ensuring that you would not lose any benefits if we ever renamed or restructured plans in the future.
We have also introduced additional plans, like the Elite Plan, which is geared toward agencies and users requiring extra features. But upgrading is entirely optional, and the Pro Plan remains available to all early adopters with its original terms intact.
Conclusion: A Bright Future Ahead As someone who truly appreciates what this company offers, I wholeheartedly support their journey toward sustainability and growth. The introduction of an Elite Plan reflects their understanding of user needs and their commitment to catering to a diverse audience. I believe this approach will not only help them secure necessary funding but also pave the way for further innovation and improvement.
While it's natural for users to express their concerns, I encourage everyone to consider the positive strides this company is making. I’m excited for what's to come and will continue to support them wholeheartedly!
I was trying to deploy my website, and to my surprise, the new custom domain section no longer allows me to choose options A and B for redirection. My only options are C and D, even though I'm on the max plan. Since my domain provider does not support the methods mentioned in C and D, it says that I need to contact Lindo support to get a new A record.
However, when I emailed them, they haven't replied to me for about two weeks now. I tried their chatbox, but it's just a templated AI response. I don't know where else to contact them as I need to deploy the website. I hope they will be able to fix their support team as I have high hopes for Lindo.
Otherwise, they should open options A and B for custom domains.
Founder Team
Saeed_LindoAi
Oct 14, 2024
Hi,
We added an article to the connect domain to show how you can do the redirect yourself with your DNS provider 10 days ago. We are trying to answer all Sumo questions with full priority. We always are here to help you regardless you upgrade your account or not.
This company is 100% a bait and switch. I should have access to two websites per the AppSumo Tier 1 agreement, but whenever I try to do anything it prompts me to upgrade to the elite plan. They even changed the original website I created when I first was playing around with this product to be just a button to upgrade my plan.
Heed my warning: Do not do business with this company!
We all Sumo-Lings had high expectations of Lindo AI and invested our money in a product that, on paper, looked extremely promising. Unfortunately, the platform proved to be what it is: limited, full of bugs, without a solid roadmap and with bland and spent updates. After almost 9 months, it still lacks basic tools of a proper editor for those working in this field. And then the coup de grace: with a play on words, we were persuaded to buy an agency TIER, when it lacks everything an agency needs to work with clients-and these features are now offered with a recurring EXTRA plan, to take more money from us Sumo-Lings who despite everything, put our trust in the product and did not ask for a refund because we had believed these false promises. Unfortunately, I feel I cannot recommend Lindo AI in any way. (And you can also see this from the standard, detached message that the Lindo team is leaving to all the negative comments, posted by disappointed customers).
Verified purchaser
The issue is simple, paywalling essential features
I got it, you kept your pro plan the same.
The problem here is some essential tools (downloading websites) are locked behind a paywall. I think the issue here is just that, if a client wants to change agency, why should i pay an extra to let him do that? it is literally consumers right in lots of country to have the ability to change provider. I mean, me, the guy who made the website, should pay if my client wants to migrate?
I'll take the elite plan anyway, as they still mantained their promises. It's a great site builder (they managed to add lots of features after months). For everyone that is reviewing this product as scam, it is not. They gave you what they said.
Yeah, i am also pissed that i have to change to a "subscription based" plan as an early adopter (of tier 5, so you already got 400/500$ from me), and i agree that 50% discount is not the freshest discount for a guy that believed in you.
I may be more pissed for the paywalled essential features, as said, like website export and (you could argue, as i remember that they promise that) the billing for the client. My opinion here, from a consumer to a developer of the website, is trust. You broke that for lots of customers. And i get it, you can't keep up with "one-time" costs with something like that. But cmon, you clearly know where is the problem with this move, the trust of your customer.
Subscription based is a disease that the whole world has, and appsumo *should* be the place to avoid that.
I hope they move some essential feature to the pro back, then i'll change for the better this review.
Verified purchaser
Supporting the Elite Plan: A Bright Future for Our Community!
I want to start by saying how amazing the new Elite Plan is! I’m thrilled that this company is taking steps to secure funding through this initiative, which will benefit everyone who supports them. Their commitment to innovation and quality is evident, and it’s a direction that I believe will lead to a sustainable future.
To clarify and provide firsthand insight into the situation regarding the bad reviews, I found some important information on the company's website that I believe will be helpful for everyone. It clearly states that the Pro Plan has not changed, and their commitment to continuous improvement remains strong.
Here’s what they say:
1. The Pro Plan Remains Unchanged
There has been a misconception that the Pro Plan name has changed or been altered. Let us be clear: the Pro Plan is still the Pro Plan. There has been no name change or loss of features. To reference the deal terms clearly: "All future Pro Plan updates" have been honored and continue to be delivered. We've rolled out over 100 updates that directly improve the Pro Plan, including:
40+ new blocks for website customization
Advanced AI features for easier site-building
New integration options
Expanded website settings and more
Screenshot reference:
Deal Page; Features included: https://prnt.sc/dPUZaX7v95E
Deal Page; Terms and Conditions: https://prnt.sc/qWsHQ6JLG6f
2. Commitment to Continuous Improvement
The deal also specified that users would receive "All future Pro Plan updates," and we have honored that promise consistently. This commitment is not only part of our core value but is clearly stated in the original deal you agreed to: "If the plan name changes, the deal will be mapped to the new Plan name with all accompanying updates."
However, to be clear, the Pro Plan name has not changed, and it retains all its original features and updates. This mapping clause was included for transparency, ensuring that you would not lose any benefits if we ever renamed or restructured plans in the future.
We have also introduced additional plans, like the Elite Plan, which is geared toward agencies and users requiring extra features. But upgrading is entirely optional, and the Pro Plan remains available to all early adopters with its original terms intact.
Conclusion: A Bright Future Ahead
As someone who truly appreciates what this company offers, I wholeheartedly support their journey toward sustainability and growth. The introduction of an Elite Plan reflects their understanding of user needs and their commitment to catering to a diverse audience. I believe this approach will not only help them secure necessary funding but also pave the way for further innovation and improvement.
While it's natural for users to express their concerns, I encourage everyone to consider the positive strides this company is making. I’m excited for what's to come and will continue to support them wholeheartedly!
Verified purchaser
Support are not responding
I was trying to deploy my website, and to my surprise, the new custom domain section no longer allows me to choose options A and B for redirection. My only options are C and D, even though I'm on the max plan. Since my domain provider does not support the methods mentioned in C and D, it says that I need to contact Lindo support to get a new A record.
However, when I emailed them, they haven't replied to me for about two weeks now. I tried their chatbox, but it's just a templated AI response. I don't know where else to contact them as I need to deploy the website. I hope they will be able to fix their support team as I have high hopes for Lindo.
Otherwise, they should open options A and B for custom domains.
Saeed_LindoAi
Oct 14, 2024Hi,
We added an article to the connect domain to show how you can do the redirect yourself with your DNS provider 10 days ago.
We are trying to answer all Sumo questions with full priority. We always are here to help you regardless you upgrade your account or not.
Thanks,
Verified purchaser
Garbage company
This company is 100% a bait and switch. I should have access to two websites per the AppSumo Tier 1 agreement, but whenever I try to do anything it prompts me to upgrade to the elite plan. They even changed the original website I created when I first was playing around with this product to be just a button to upgrade my plan.
Heed my warning: Do not do business with this company!
Verified purchaser
Broken promises and word games
We all Sumo-Lings had high expectations of Lindo AI and invested our money in a product that, on paper, looked extremely promising.
Unfortunately, the platform proved to be what it is: limited, full of bugs, without a solid roadmap and with bland and spent updates. After almost 9 months, it still lacks basic tools of a proper editor for those working in this field.
And then the coup de grace: with a play on words, we were persuaded to buy an agency TIER, when it lacks everything an agency needs to work with clients-and these features are now offered with a recurring EXTRA plan, to take more money from us Sumo-Lings who despite everything, put our trust in the product and did not ask for a refund because we had believed these false promises.
Unfortunately, I feel I cannot recommend Lindo AI in any way.
(And you can also see this from the standard, detached message that the Lindo team is leaving to all the negative comments, posted by disappointed customers).