Hello, I’m trying to generate an ad, but I keep getting the message: Your account is not eligible to create generations. It won’t let me do any work, even though I still have more than 900 credits. Please help.
Founder Team
Puru_Govind
Jun 19, 2026
A: Hi, can you please start a chat with our support bot inside the app. We will escalate this quick.
I have a hotel client that would like to create short ads. Would MagicFit work for this (we have a script), or is it only for product based businesses? Thank you!
Founder Team
Puru_Govind
Jun 19, 2026
A: Yes. You can just prompt your requirement, upload a reference image and generate any type of ad.
Hi MagicFit team, I’m considering MagicFit for ecommerce content, including our WooCommerce store. I work with multiple brands, so I’d like to understand how on-brand output works before purchasing.
Can MagicFit use brand notes or a brand guide—colours, fonts, logo rules, tone of voice, and design do/don’t guidelines—to create consistent content? Can an account/workspace store brand kits? If yes,...
Founder Team
Puru_Govind
Jun 15, 2026
A: Hi Dimmers, yes to all of this.
MagicFit can use brand notes and guidelines like colours, fonts, logo rules, tone of voice, and design do’s/don’ts to keep outputs more consistent and on-brand.
You can also work with multiple brand kits, so this should work well if you manage multiple ecommerce brands.
For videos, MagicFit currently supports up to 30 seconds using the extend feature, and yes,...
Q: for 3D printing machine and business consultancy of real estate, it helps? or is aimed for ecommerce products?
Share MagicFit
Q: Problems generating Ads and Videos
Hello, I’m trying to generate an ad, but I keep getting the message: Your account is not eligible to create generations. It won’t let me do any work, even though I still have more than 900 credits. Please help.
Puru_Govind
Jun 19, 2026A: Hi, can you please start a chat with our support bot inside the app. We will escalate this quick.
Share MagicFit
Q: Suitable for a hotel
I have a hotel client that would like to create short ads. Would MagicFit work for this (we have a script), or is it only for product based businesses? Thank you!
Puru_Govind
Jun 19, 2026A: Yes. You can just prompt your requirement, upload a reference image and generate any type of ad.
Share MagicFit
Q: British English
Does it offer British English?
How many credits are typically used to make one product video? (range min to max)?
How many credits per image/video form factor generated (from same base image/video)?
Thanks in advance
Paul
Puru_Govind
Jun 17, 2026A: es, British English is supported. You can prompt for British English while generating scripts, ads, voice-led outputs, or product videos.
Credit usage depends on the model, quality, and video length:
Product image/ad creatives: usually 1 to 15 credits per output
Product videos: typically 15 to 40 credits for standard short videos, and can go up to around 150 credits for premium video models...
Share MagicFit
Q: Brand kits, ecommerce URLs and video length
Hi MagicFit team, I’m considering MagicFit for ecommerce content, including our WooCommerce store. I work with multiple brands, so I’d like to understand how on-brand output works before purchasing.
Can MagicFit use brand notes or a brand guide—colours, fonts, logo rules, tone of voice, and design do/don’t guidelines—to create consistent content?
Can an account/workspace store brand kits? If yes,...
Puru_Govind
Jun 15, 2026A: Hi Dimmers, yes to all of this.
MagicFit can use brand notes and guidelines like colours, fonts, logo rules, tone of voice, and design do’s/don’ts to keep outputs more consistent and on-brand.
You can also work with multiple brand kits, so this should work well if you manage multiple ecommerce brands.
For videos, MagicFit currently supports up to 30 seconds using the extend feature, and yes,...
Share MagicFit