Do you mean having something like a widget that allows you to search through the articles? Or do you want to include the whole website into your website?
We're currently building a new product called tinydub (https://tinydub.com) that will allow you to do exactly that. It works nicely with eniston (we already use the current version for our help widget: https://cloud.ivymayhem.io/nRWJ66pz). There will be a big discount for existing eniston customers once we launch it.
Q: Can we embed or insert any html code?
Hello. I believe we can setup our own "knowledge base" website using our own custom domain. But is there any section where we can insert any html code ? I want to insert a widget into the website using a html code that I have .
Right now, it's only possible to embed html code into an article via iframe. If you want to add a global widget to your knowledge base, you can add a custom script via the "Integrations" settings (https://eniston.io/base/integrations).
Is there no way to add multiple users via CSV Import? Under the team management section, the only way to add users is to invite them one at a time. This is extremely time consuming and arduous, especially when you have over 100 users.
We currently have no option to invite / add backend users via CSV import. It would be a nice addition though and I will make sure this is added in one of the next updates.
I came to you because I am a buyer of notice.studio and I received a message about the breach of the agreement. They now want to charge the sumolings. How do you prepare yourself so that you don't have the same attitude after the agreement? Is your company serious and stable?
I don't know what this means: "How do you prepare yourself so that you don't have the same attitude after the agreement?". What happened with "notice.studio"?
But our company (https://ivymayhem.io) is serious and stable, yes. We are a very small team, running multiple platforms, so I feel obliged to mention that while we regularly update our platforms and add new features, we're not as fast as big teams shipping new features.
Sorry, Andreas, my message was never intended to question your company. I just need to formally express my concern about acquiring a new deal, which is meant to replace a deal I already purchased before on AppSumo. Today, I received a message that they are changing the deal to charge the Sumolings monthly because they were unable to keep the company financially healthy.
Got it, thanks for clarifying. We won't do that, don't worry. All our platforms are essentially paying for themselves (without AppSumo), we have multiple income streams into the company and we're a small team with not too many expenses.
Q: Header background image instead of just a color?
Is it possible to added a main header background image instead of only having a background color?
andreas_ivymayhem
Jul 3, 2025A: Hi there,
That's currently not possible, but already on our roadmap.
Share eniston Knowledge Bases
Q: Can we embed eniston into our own website ?
Do you provide any html code to embed eniston into our own website ?
andreas_ivymayhem
Jun 2, 2025A: Hi there,
Do you mean having something like a widget that allows you to search through the articles? Or do you want to include the whole website into your website?
Share eniston Knowledge Bases
Verified purchaser
I mean, a widget that allows us to search the articles.
We're currently building a new product called tinydub (https://tinydub.com) that will allow you to do exactly that. It works nicely with eniston (we already use the current version for our help widget: https://cloud.ivymayhem.io/nRWJ66pz). There will be a big discount for existing eniston customers once we launch it.
Q: Can we embed or insert any html code?
Hello. I believe we can setup our own "knowledge base" website using our own custom domain. But is there any section where we can insert any html code ? I want to insert a widget into the website using a html code that I have .
andreas_ivymayhem
May 31, 2025A: Hi there,
Right now, it's only possible to embed html code into an article via iframe. If you want to add a global widget to your knowledge base, you can add a custom script via the "Integrations" settings (https://eniston.io/base/integrations).
Share eniston Knowledge Bases
Q: Team Management CSV Import
Is there no way to add multiple users via CSV Import? Under the team management section, the only way to add users is to invite them one at a time. This is extremely time consuming and arduous, especially when you have over 100 users.
andreas_ivymayhem
May 15, 2025A: Hi there,
We currently have no option to invite / add backend users via CSV import. It would be a nice addition though and I will make sure this is added in one of the next updates.
Share eniston Knowledge Bases
Q: Future eniston
I came to you because I am a buyer of notice.studio and I received a message about the breach of the agreement. They now want to charge the sumolings. How do you prepare yourself so that you don't have the same attitude after the agreement? Is your company serious and stable?
andreas_ivymayhem
May 10, 2025A: Hi there,
I don't know what this means: "How do you prepare yourself so that you don't have the same attitude after the agreement?". What happened with "notice.studio"?
But our company (https://ivymayhem.io) is serious and stable, yes. We are a very small team, running multiple platforms, so I feel obliged to mention that while we regularly update our platforms and add new features, we're not as fast as big teams shipping new features.
Share eniston Knowledge Bases
Sorry, Andreas, my message was never intended to question your company. I just need to formally express my concern about acquiring a new deal, which is meant to replace a deal I already purchased before on AppSumo. Today, I received a message that they are changing the deal to charge the Sumolings monthly because they were unable to keep the company financially healthy.
Got it, thanks for clarifying. We won't do that, don't worry. All our platforms are essentially paying for themselves (without AppSumo), we have multiple income streams into the company and we're a small team with not too many expenses.