The Graphics Creator- Online Questions

Showing 1 - 20 of 101 questions

Q: I just wanted to come here and say HI!

I vividly remember the day I was making my first ever logo on my iPad back when I was 10 or 11 years old (14 years ago!!) and it was with Logo Creator from you guys!! It was one of the first pieces of software my dad bought for me LOL!

Wish you the best! Greetings from Switzerland!

Karlfrankeser+TicinocomPLUSJul 30, 2024
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Q: Appsumo said I would receive an email with login details.

I have not received this. What should I do?

jhenley123May 28, 2024
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Founder Team
Marc-And-Lisa

Marc-And-Lisa

May 28, 2024

A: Please write to: supportdesk@laughingbirdsoftware.helpscoutapp.com

We're happy to help you get set up! Have a great day!

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Q: I am also eagerly awaiting your confirmation email regarding our account registration after providing the AppSumo code.

Please inform me if I need to request a refund in case this deal has expired.

stargazePLUSApr 3, 2024
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Founder Team
Marc-And-Lisa

Marc-And-Lisa

May 15, 2024

A: Hi Stargaze.
Yes, the deal is good. Marc from support has re-sent the account registration information. Please check your spam box if you don't see it. Enjoy!

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Q: Hi.

I know your products a little so I have a few questions.
In your website you offer eCover and Mockup creator.
Is it a completely separate product or if I get Graphics creator I will have the same functions/templates included?

I had some older products from you a few years back, but it seems that you don't give any support to them anymore (I have tried to contact you a few times regarding recovering licenses etc with no success).
But they were good so I assume this deal is a good one too.

avatoria2000Mar 3, 2024
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Founder Team
Marc-And-Lisa

Marc-And-Lisa

May 15, 2024

A: Hello!
Yes, the Graphics Creator includes the eCover and Mockups as well as all of the other templates! We do have products from many years ago that are no longer active, but we also have a lot of new products. I hope you enjoy the Graphics Creator!

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Q: Hello, I also am Waiting for your confirmation email on our account registration after provided the Appsumo code.

Please advise if i need to do a refund if this deal is dead.

patrick833Dec 30, 2023
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Founder Team
Marc-And-Lisa

Marc-And-Lisa

May 15, 2024

A: Hi Patrick!
Sorry for the troubles! I've fixed it all for you. Check your eMail and have fun with the software. :)

- Marc

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