Q: Hi,
I am using the templates with moving background.
But I am not able to download (export) the final design in a moving form (gif, for example). The options available (jfif and png) always export them as a static image.
Its me replying to my own question. All sorted now - got access now. thanks :-)
Q: I was so excited to purchase this software.
The creators should be ashamed of themselves - listing their graphics creator on the appsumo platform and cannot even be bothered to update their onboarding experience for buyers who want to support their product. WORST onboarding experience I have had since joining appsumo many years ago.
I am replying to my own question. I am all sorted now. Got the access. Thanks :-)
Q: What is up with Laughingbird Software customer support?
I bought "The Graphics Creator" on Friday 8/26/2022.Followed the AppSumo directions to redeem it. But I never received the “Welcome to…” email. I sent a message to the "Laughingbird Support Desk" on 8/27/2022. (Subject: I paid for The Graphics Creator-Online yesterday through AppSumo and registered but have not received access to it.) Did not get a response. I sent a message to "marc-and-lisa@laughingbirdsoftware.com" 8/28/2022 (Subject: I paid for The Graphics Creator-Online Friday through AppSumo and registered but have not received access to it.) And I still have not gotten a response at all. How long does it normally take to get this software or to just get a reply from you or your software support?
Q: It says this is white label but I don't see any white label feature explained.
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Q: Hi, I am using the templates with moving background.
But I am not able to download (export) the final design in a moving form (gif, for example).
The options available (jfif and png) always export them as a static image.
Am I doing something wrong?
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Q: Hi How long does it take to receive the welcome email?
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did you ever get your welcome email?
Verified purchaser
Yes, everything is solved now. Tks a lot!
Q: What exactly does 'white label' mean here?
Agency / reseller setup with client login and admin dashboard?
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Q: Hello, How do we get it white labeled?
Also can this be iframed? Thx
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Q: What type of files can you export/download your creations as and does this software allow you to make PDF's and upload files to edit them?
Thanks.
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Q: Hi, Is this like Canva?
I'm currently using canva and am happy with it but this seems like an excellent deal and would be glad to switch if it did the same stuff.
Thanks.
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Q: Please ignore below comments i have since spoke with seller who was extremely kind in resolving the issue i ...
jumped the gun a little appologise this is not a scam and is an amazing product
Marc-And-Lisa
May 15, 2024A: Hi Tristram!
Thanks for writing this - I appreciate it.
Glad all is well now and I hope you're enjoying the software?
Looking forward to seeing what you create!
- Marc
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Q: What template and element packs are included with this purchase?
Marc-And-Lisa
May 15, 2024A: Hi Ed!
All of the templates listed in this area:
https://laughingbirdsoftware.com/collections/graphics-creator-template-shop
they're included with this lifetime deal. :)
- Marc
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Q: Do you still work on your App?
From different Reviews and the Questions here, it seems to be a "dead" product?
Would be glad, to hear from you.
Thanks!
Marc-And-Lisa
May 14, 2024A: Hello Thorti!
Nice to meet you.
Yes, :D
the software is still very active and, in fact - it's growing so fast I had to hire a tech support person, but it just hasn't worked out.
So! I'm back! It's me (the owner of the software), I will be answering questions here on AppSumo again myself.
Super sorry this was such a mess.
Ask away! I'll be around.
- Marc
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Verified purchaser
Thanks. :-)
Got the mail from you.
Q: Sadly, like others, I bought the software but no welcome email, no reply from helpdesk,...
Is leaving a bad review on Appsumo the only way for the owners to react to what is obviousl a serious issue?
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Q: is this something like canva or illustrator?
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Q: Hi, Purchased the software.
Have'nt received the welcome email. Have emailed the customer support. Can someone help please?
Thanks
Allan.
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Verified purchaser
Its me replying to my own question. All sorted now - got access now. thanks :-)
Q: I was so excited to purchase this software.
The creators should be ashamed of themselves - listing their graphics creator on the appsumo platform and cannot even be bothered to update their onboarding experience for buyers who want to support their product. WORST onboarding experience I have had since joining appsumo many years ago.
Share The Graphics Creator- Online
Verified purchaser
I am replying to my own question. I am all sorted now. Got the access. Thanks :-)
Q: What is up with Laughingbird Software customer support?
I bought "The Graphics Creator" on Friday 8/26/2022.Followed the AppSumo directions to redeem it. But I never received the “Welcome to…” email.
I sent a message to the "Laughingbird Support Desk" on 8/27/2022. (Subject: I paid for The Graphics Creator-Online yesterday through AppSumo and registered but have not received access to it.) Did not get a response.
I sent a message to "marc-and-lisa@laughingbirdsoftware.com" 8/28/2022 (Subject: I paid for The Graphics Creator-Online Friday through AppSumo and registered but have not received access to it.) And I still have not gotten a response at all.
How long does it normally take to get this software or to just get a reply from you or your software support?
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Q: Hello team, Where will I contact for product support?
Thanks
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Q: Got the reply back from Marc and have the access now.
If you still having accessing it, send them an email marc-and-lisa@laughingbirdsoftware.com
I was sorted within 8 hours after I sent them a follow up email yesterday
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Q: I have purchased this product, I can log in, nor am i receiving, forgot email or password, nor have my many ...
request for assistance been responded to. Frustrating...
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Q: What choices of file format is available?
Is SVG format available for images?
Is video file format .mp3?
Thank you!
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Q: Hi Guys I cannot wait to use the software.
I purchased but I have not received my details to login over email?
Please can you sort this out
Wishing you all the success
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