MarkupGo Questions

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SyeSye
SyePLUS
Dec 28, 2025
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Q: The demo was extremely disappointing. Please tell me you can do better than this? See screenshot.

Hi, I was quite interested in your products, a little bit excited about what I could do using your product. So I tried to convert a HTML page with some CSS and it into a PDF. The output that I got was each small paragraph turned into a separate page. Please see the screenshot in the link below: https://prnt.sc/uuxqui8jL2um
There's no way to attach screenshots to appsumo otherwise I would've done...

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SyeSye
SyePLUS
Dec 28, 2025
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Q: Quick Clarification on MarkupGo Credits Before Purchase

Hi there,
I’m very interested in MarkupGo for automating PDF and image generation, but the credit system is unclear. Could you clarify:

1. Does 1 credit = 1 PDF or 1 image? Or does it vary by file size/complexity?
2. Are there different credit costs for dynamic templates vs. simple conversions?
3. Do API calls (e.g., image transformations, previews) consume credits? If so, how many per action?
4....

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sonetmarksonetmark
sonetmarkPLUS
Dec 14, 2025
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Q: Tiers credit and what you say are different WHY?

You misleading the Sumolings as you sale different what you delivery.
I thought to buy in your app but I'm get confused when I read some of your answers.
1/ Your AS sales page says "CREDITS PER MOTH" but in your answers you say
2/ " For lifetime (AppSumo) credits, there is no monthly reset — they’re a one-time lifetime pool. Whatever you don’t use simply stays in your account. Nothing expires or resets each month."

They are absolutely different

Founder Team
togedir

togedir

Dec 14, 2025

A: Thanks for pointing this out, and sorry for the confusion.

That earlier response was a mistake. To clarify clearly and correctly:
For AppSumo (lifetime) plans, the credits are monthly credits and they reset at the start of each month. Unused credits do not roll over.

This matches what’s stated on the AppSumo deal page (“credits per month”). We understand how conflicting answers can be...

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RoyLichtensteinRoyLichtenstein
RoyLichtensteinPLUS
Dec 3, 2025
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Q: Custom domain for paid customers?

I see in some comments that custom domain has been added for "paid customers". Can you clarify who this includes? Do you mean your monthly subscriptions or are they included with any of the appsumo tiers? After all, appsumo purchasers are also "paid customers".

Thanks.

Founder Team
togedir

togedir

Dec 3, 2025

A: Hi there,

Custom domains are available only for our monthly paid customers, not for AppSumo users. In the past, we offered custom domains as a separate add-on, but that option has been discontinued.

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jojogojojogo
jojogoPLUS
Dec 1, 2025
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Q: What would we need Image transformation API for?

I'm a service company so I don't see me having to use it but maybe there are use cases that would help? Thank you

Founder Team
togedir

togedir

Dec 3, 2025

A: Hi jojogo,

The Image Transformation API is optional and only works on images generated through MarkupGo. You can use it to:
• Resize or crop your generated images
• Add text or overlays
• Compress or optimize them
• Create thumbnails or variants from the same template

If your service business doesn’t work with generated images, you may not need this feature.

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