Melon Questions

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9d6eae7974e4429d8bc6bcc9c1a0b48c9d6eae7974e4429d8bc6bcc9c1a0b48c
9d6eae7974e4429d8bc6bcc9c1a0b48cPLUS
Sep 9, 2025
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Q: What happened?

I bought the Tier one a while ago. Instead of Melon it now says streamlabs talk studio and my Lifetime unlimited plan turned into:
Current Plan: Basic
Time Remaining: Limit - 4 hours 0 minutes
Doesn't look like my plan is mapped to anything anymore.

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Pete97Pete97
Pete97
Mar 26, 2024
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Q: Since you have now changed the company name, and plan names?

What plan do we have now? It doesnt seem like I am mapped to a plan anymore, because you changed the plan name from Pro to Ultra???

Founder Team
Veronika_Melon

Veronika_Melon

May 14, 2024

A: Hello Pete!
Your plan remains Pro. Ultra is a all in 1 plan that includes several other products like Streamlabs Desktop (Ultra features lie multistream and overlays), Cross Clip, Streamlabs Console etc. Your plan is supposed to work as normally, just make sure you are logged in using the same login method for it to capture. If you have issues with the account not recognizing your Pro plan,...

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gio.advancedsolutionsgio.advancedsolutions
gio.advancedsolutions
Mar 2, 2023
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Q: There is a major problem when going live and "local" recording.

The quality is horrible. I even built a new computer thinking it was on my end. I'm so disappointed with the quality of the stream and the quality of the local recording.

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erwin306erwin306
erwin306
Feb 21, 2023
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Q: Reactivate the offer please!

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AkapelloAkapello
AkapelloPLUS
Nov 11, 2022
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Q: I don't see an option for 12 people can you let me know how because I sent an email and couldn't do it only 5 on screen

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