4.6
Taco ratings
MetaSurvey has been praised for its user-friendly interface, engaging swipe-style surveys, and responsive design. However, some users have expressed concerns about limitations on custom domains and additional charges for certain features. Overall, with a 4.5-star rating and positive feedback, it's worth giving MetaSurvey a try, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Needs Clarity / Transparency on Custom Domains
I like this tool. Pretty easy to use. But I purchased it in 2024 and created 5 custom domains without any issues. About a month ago, I attempted to create another survey and add a custom domain and received a prompt asking for payment, informing me that this was an add-on, because I was out of custom domain. So I deleted 1 of my previous survey, with a custom domain, and again tried to use on the new survey, and was still not able to do so. I deleted a second survey, and still was not able to create a new custom domain. I contacted chat support and the response that I received is not no plans came with unlimited custom domains. I don't have a problem with that statement, but perhaps that should be clearly spelled out in the plan. Kirill, as a courtesy, gave me '3' custom domains to use, so now that means that I can only have 3 concurrent surveys at a given time. Unfortunately, that turned me away from this product. 3 Tacos, for the 3 Custom Domains.
KirillTereshchenko
Edited Sep 24, 2025Thanks for the feedback! By default, plans that include the custom domain feature come with 1 custom domain. Earlier this wasn’t strictly limited, so you were able to add more. When the limit was updated, I gave you extra custom domains as a free bonus.
If that doesn’t suit you, I can revert your account to the standard setup with 1 domain, the same as all users.
Share MetaSurvey — Plus exclusive
Verified purchaser
I really love it
Its so easygoing and almost selfexplaining and I also love the design of it. Just happy, I bought the MetaSurey
KirillTereshchenko
Sep 23, 2025Thank you, Sabine! 🫶
Share MetaSurvey — Plus exclusive
Verified purchaser
awesome and funny well made tool
I purchased MetaSurvey after trying the free demo on their website. Out of all the tools I tested, it was objectively the best in every aspect. Everything looks amazing, it’s responsive, intuitive, and honestly even fun to use, both when creating and filling out surveys. I’ll be using it to collect people’s opinions on topics they care about. Truly well done, 5 well-deserved stars!
KirillTereshchenko
Jul 23, 2025Thanks a lot! Glad you enjoyed it 😍
Share MetaSurvey — Plus exclusive
Verified purchaser
Awesome tool to get feedback from customers
I am really loving this tool for feedback and surveys, and that it has logic built in and the ability for you to swipe your answers, makes this a great tool. Very simple to use and so many great uses to help build customer loyalty.
KirillTereshchenko
Jul 3, 2025Thanks so much, Gary!
Share MetaSurvey — Plus exclusive
Verified purchaser
NOBody is replying. been like 5+ days just waiting.
It's like a great tool but 0 literal support - i just wanted to ask few business use cases - but there is no email reply nor chatbot reply. pleae look into chatbot in wally - i have messaged you for help. once done then oly will delete it.
KirillTereshchenko
Jun 24, 2025Hi Yash,
You’ve repeatedly contacted me with requests for a backdoor deal to avoid AppSumo’s commission, which you referred to as “a few business use cases.” I consider this approach inappropriate. I fully respect my agreement with AppSumo and maintain the same pricing policy for all users, regardless of location or individual circumstances.
Repeated messages across platforms — especially when...
Share MetaSurvey — Plus exclusive