A: There is no limit to the websites you can use your chatbots for. Probably, the "custom domain" term causes this confusion; it's only for the use case if you want to use your chatbots as a standalone web page and link a custom domain to the chatbot URL.
I sent an email to hi@usemevo.com two days ago but haven’t received a response yet. I’ve also tried the Mevo chatbot and encountered a few issues:
I used the training method by uploading a PDF file of the Company and Product Profile. However, the chatbot still couldn’t answer questions related to the content of the file. It seems like the AI didn’t acquire any information, even though its status is marked as “trained.”
Strangely, when I checked back in the training-files menu, the uploaded PDF file wasn’t there. But when I checked the Training Character Limit, it had significantly decreased. In other words, the character limit has been reduced because of the file I uploaded earlier.
Could you please help me with a solution for this issue?
First, I'm sorry for your experience; sometimes, the support queue may extend to a few days, and we're working on a solution for this case to optimize our support pipeline.
I'll personally check your email now and answer as soon as possible.
Hey Furkan, actually the product is really good but the TRAINING CHAR LIMIT is the only thing that keeps me away from buying it. Also there is no way that we are allowed to buy more of it. Bought it twice and twice I have got it refunded. :( wishing you all the best.
I tried uploading a PDF Company Profile or Product Profile for AI Training. It only takes 15k-25k training characters. With 25 million characters in Tier 3, it means it can be used for 1000 chatbots (assuming each chatbot takes 25k training characters). Still worth it in my opinion. #cmiiw
Q: Clarification on number of sites.
I have 3 codes, how many different sites can I create chatbots for? I was a little confused by your explanation in the description.
frknbasaran
Dec 24, 2024A: There is no limit to the websites you can use your chatbots for. Probably, the "custom domain" term causes this confusion; it's only for the use case if you want to use your chatbots as a standalone web page and link a custom domain to the chatbot URL.
Share mevo: all-in-one chatbot solution
Q: Training Failed
Hello,
I sent an email to hi@usemevo.com two days ago but haven’t received a response yet. I’ve also tried the Mevo chatbot and encountered a few issues:
I used the training method by uploading a PDF file of the Company and Product Profile. However, the chatbot still couldn’t answer questions related to the content of the file. It seems like the AI didn’t acquire any information, even though its status is marked as “trained.”
Strangely, when I checked back in the training-files menu, the uploaded PDF file wasn’t there. But when I checked the Training Character Limit, it had significantly decreased. In other words, the character limit has been reduced because of the file I uploaded earlier.
Could you please help me with a solution for this issue?
frknbasaran
Dec 24, 2024A: Hello,
First, I'm sorry for your experience; sometimes, the support queue may extend to a few days, and we're working on a solution for this case to optimize our support pipeline.
I'll personally check your email now and answer as soon as possible.
Share mevo: all-in-one chatbot solution
Q: Notion tables
Can it be trained on tables in notion?
frknbasaran
Dec 24, 2024A: Hello,
Currently, it's not possible.
Share mevo: all-in-one chatbot solution
Q: Bot Limit
I bought Tier 3. I saw in Bot Limit that it says the maximum is 999. Shouldn't this be unlimited?
frknbasaran
Dec 20, 2024A: Hello,
It's just a UI issue; there is no limit.
Share mevo: all-in-one chatbot solution
Verified purchaser
Got it, thanks for the clarification
Q: What happens to traning character limits with OWN KEY
Wanted to know what happens with training characters limit (25 mil in tier 3)? I mean do we get it unlimited for the chat bot if we use own KEY?
frknbasaran
Dec 20, 2024A: Hello,
No, the training character limit is independent of token usage, so connecting an OpenAI key or not won't change the training character limit.
Share mevo: all-in-one chatbot solution
Hey Furkan, actually the product is really good but the TRAINING CHAR LIMIT is the only thing that keeps me away from buying it. Also there is no way that we are allowed to buy more of it. Bought it twice and twice I have got it refunded. :( wishing you all the best.
Verified purchaser
I tried uploading a PDF Company Profile or Product Profile for AI Training. It only takes 15k-25k training characters. With 25 million characters in Tier 3, it means it can be used for 1000 chatbots (assuming each chatbot takes 25k training characters). Still worth it in my opinion. #cmiiw