A: Hi - everything works fine. There might be a specific case with your account. Could you please reach out to us through our live chat widget with details, including the domain you use so we can check? Thanks and looking forward to hearing from you
A: Hi, you can redeem the codes through the app. In case you come across any issue, please reach us through the live chat widget on your dashboard. Best wishes
Q: Hi,
You mentioned in the Sumo Day AMA video (https://www.
youtube.com/watch?v=zEJ29kZKlaE) that we can export the scorm package and send the scorm folder to clients with an LMS. I have noticed that that feature is not available. The alternative option to use an embed link is not a suitable alternate to sending the scorm folder as I have several clients with standalone (non internet-facing) systems. When is the export feature for the scorm folder likely to be introduced?
Thanks but the SCORM is not really an export of the contents. it's only an export of the manifest and links back toward MCG still. Uploaded videos aren't exported as part of the package. This doesn't work for standalone systems. I still believe that it's a good product to support if you can achieve this. Keep the improvements rolling :)
Q: Hello!
I just submitted an idea for your roadmap, but wanted to share here too: are there plans for workspaces or team member accounts to assist in the creation of courses? Would be incredibly helpful to have extra hands on a project to get it done quicker
I'm currently considering buying the appsumo for this - I wanted to ask: I have a few people who are interested in what I've done and I would love to create a "whitelabel" account where I can re-bill them? Additionally, I was wondering if it was possible to whitelabel the AI Assistant in creating the course structure?
Q: It seems Cname is not working
I have connected the CNAME several times and it seems it's not working...
How can I get help with this?
Onur_MCG
Oct 30, 2024A: Hi - everything works fine. There might be a specific case with your account.
Could you please reach out to us through our live chat widget with details, including the domain you use so we can check?
Thanks and looking forward to hearing from you
Verified purchaser
will do, thanks
Q: Add Codes
i purchased multiple codes, but I can redeem the extras that I purchased. Can I do this inside the app or do I need to contact support?
Onur_MCG
Nov 4, 2024A: Hi,
you can redeem the codes through the app.
In case you come across any issue, please reach us through the live chat widget on your dashboard.
Best wishes
Q: Hi, You mentioned in the Sumo Day AMA video (https://www.
youtube.com/watch?v=zEJ29kZKlaE) that we can export the scorm package and send the scorm folder to clients with an LMS.
I have noticed that that feature is not available. The alternative option to use an embed link is not a suitable alternate to sending the scorm folder as I have several clients with standalone (non internet-facing) systems. When is the export feature for the scorm folder likely to be introduced?
Onur_MCG
Aug 12, 2024A: Hi,
Export to SCORM feature has been active for a long time and you can find it under the "share" button.
Best wishes
Thanks but the SCORM is not really an export of the contents. it's only an export of the manifest and links back toward MCG still. Uploaded videos aren't exported as part of the package. This doesn't work for standalone systems. I still believe that it's a good product to support if you can achieve this. Keep the improvements rolling :)
Q: Hello!
I just submitted an idea for your roadmap, but wanted to share here too: are there plans for workspaces or team member accounts to assist in the creation of courses? Would be incredibly helpful to have extra hands on a project to get it done quicker
Onur_MCG
Nov 4, 2024A: Hi - thanks for the suggestion.
Yes, it is on our roadmap.
Best wishes
Q: Hope you're doing well.
I'm currently considering buying the appsumo for this - I wanted to ask: I have a few people who are interested in what I've done and I would love to create a "whitelabel" account where I can re-bill them? Additionally, I was wondering if it was possible to whitelabel the AI Assistant in creating the course structure?
Thank you,