Hi, could you please what is meant by "5,000 uploaded / prospects contacts" in basic plan? Can I delete the contacts I uploaded and reupload another list anytime? Thank you!
Thanks for you interest in Mystrika. Yes, Mystrika supports, Open tracking, Click tracking, Reply rate tracking, Bounce rate tracking, A/B metrics and everything else that you might require.
However, please note, we highly recommend not to use open and click tracking, as it can significantly reduce deliverability. We document our findings in our guide at...
If I want to run my campaigns which are not naturally supported e.g. Slovak, which features will I miss in comparisons with 7 supported warm up languages?
Thanks for your interest in Mystrika. Mystrika by default use "English" as the warm up language.
Apart from warm-up itself (in english), you are free to use "Any Language" in your campaign emails. Mystrika even provides you direct html access to your emails, so you can specifically design, anything / everything that you might need for your emails.
I purchased a Level 1 LTD code in early 2023, how exactly are those old plans mapped to these new ones? I thought the policy was that LTDs keep up with upgrades to their level but on my dashboard it says only 1 email ID allowed (vs. 199 here). Please clarify
Thanks for your interest in Mystrika. Most likely cause of that would be, redeem procedure provided has not been followed. Please follow the redeem procedure provided by our partner Appsumo.
No, I redeemed upon purchase correctly in 2023, hence why I can view my dashboard inside Mystrika that shows only 1 email address permitted for warmup. My Q is what is that Level 1 purchase in early 2023 equivalent to on this current offering?
Mystrika follows code based redeem system today in partnership with AppSumo. So, the Mystrika accounts are created first by the user and than code has to be redeemed to claim your plan/purchase.
Like we mentioned before, please follow the redeem instruction provided in your Appsumo dashboard.
Q: Are you planning to make better support?
I see a lot of claims about support (And for me this is MORE important than greatest worlds product).
Thanks for your interest in Mystrika. Mystrika's support is limited to issues within Mystrika and our team has been doing a really outstanding job at that.
Unfortunately a handful of our customers find it difficult to distinguish the issue that arises from their email service provider (and needs to be fixed by their esp) instead of Mystrika. Eg, SPF/DKIM/DMARC dns configurations are...
Q: contacts
Hi,
could you please what is meant by "5,000 uploaded / prospects contacts" in basic plan? Can I delete the contacts I uploaded and reupload another list anytime?
Thank you!
Share Mystrika
Q: When sending out a email campaign - can we see which users have opened their email?
When sending out a email campaign - can we see which users have opened their email?
Fresent
Jan 13, 2025A: Hi There,
Thanks for you interest in Mystrika.
Yes, Mystrika supports, Open tracking, Click tracking, Reply rate tracking, Bounce rate tracking, A/B metrics and everything else that you might require.
However, please note, we highly recommend not to use open and click tracking, as it can significantly reduce deliverability.
We document our findings in our guide at...
Share Mystrika
Q: Unduported languages question
If I want to run my campaigns which are not naturally supported e.g. Slovak, which features will I miss in comparisons with 7 supported warm up languages?
Fresent
Jan 13, 2025A: Hi There,
Thanks for your interest in Mystrika.
Mystrika by default use "English" as the warm up language.
Apart from warm-up itself (in english), you are free to use "Any Language" in your campaign emails.
Mystrika even provides you direct html access to your emails, so you can specifically design, anything / everything that you might need for your emails.
Share Mystrika
Q: Old LTD vs Now
I purchased a Level 1 LTD code in early 2023, how exactly are those old plans mapped to these new ones? I thought the policy was that LTDs keep up with upgrades to their level but on my dashboard it says only 1 email ID allowed (vs. 199 here). Please clarify
Fresent
Dec 29, 2024A: Hi There,
Thanks for your interest in Mystrika.
Most likely cause of that would be, redeem procedure provided has not been followed.
Please follow the redeem procedure provided by our partner Appsumo.
Share Mystrika
Verified purchaser
No, I redeemed upon purchase correctly in 2023, hence why I can view my dashboard inside Mystrika that shows only 1 email address permitted for warmup.
My Q is what is that Level 1 purchase in early 2023 equivalent to on this current offering?
Hi There,
Mystrika follows code based redeem system today in partnership with AppSumo.
So, the Mystrika accounts are created first by the user and than code has to be redeemed to claim your plan/purchase.
Like we mentioned before, please follow the redeem instruction provided in your Appsumo dashboard.
Q: Are you planning to make better support?
I see a lot of claims about support (And for me this is MORE important than greatest worlds product).
Have you discussed how to make support better ?
Thank you
Fresent
Dec 29, 2024A: Hi Tomas,
Thanks for your interest in Mystrika.
Mystrika's support is limited to issues within Mystrika and our team has been doing a really outstanding job at that.
Unfortunately a handful of our customers find it difficult to distinguish the issue that arises from their email service provider (and needs to be fixed by their esp) instead of Mystrika.
Eg, SPF/DKIM/DMARC dns configurations are...
Share Mystrika