Notch Questions

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Q: Notch 2.0 Release date?

When will Notch 2.0 be released and when can LTD accounts expect to have access? I'm excited for the teased changes in the roadmap/changelog, but really need a few of those features to be able to utilize the platform in my current process.

dbealsMar 6, 2025
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Founder Team
TimDe

TimDe

Mar 12, 2025

A: There's no exact release date yet, but LTD accounts will be among the first to get access to Notch 2.0. We appreciate your patience and excitement!

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Q: Any Plans for Tracking?

Product is good, love the idea but it's lacking deep level details for tracking of changes, versions and access whuc are basic industry standad. Do you have any plans for adding them in the near future?

RogueOnePLUSEdited Feb 5, 2025
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Founder Team
TimDe

TimDe

Mar 12, 2025

A: We're working on a new version of Notch, and tracking will be more advanced in the future to better meet industry standards. Thanks for the feedback!

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Q: Which plan for Jan. 2024 buyers

What plan now applies for users who bought tier one in early 2024? At the time the plan corresponded to a 50$/month subscription (3 users in now defunct starter plan).

f82f75c7e4b7405e8a6ba51502e349e4Feb 14, 2025
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Founder Team
TimDe

TimDe

Mar 12, 2025

A: The AppSumo tiers don't 100% map to the new subscriptions, as AppSumo deals are special offers. However, you'll continue to receive all general updates that fit your tier.

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Q: Zero Support?

I have been sending emails to tim@notch.so but not getting any response.

Is this product still active?

TGPMar 11, 2025
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Founder Team
TimDe

TimDe

Mar 12, 2025

A: Yes, Notch is still active. We're working through support messages and will get back to you shortly. Thanks for your patience!

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Q: API support

Hello Tim,

Do you plan to introduce an API for Notch in the future? We’re interested in automating tasks using your product.

Best regards,
Cheng

ChengJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 30, 2025

A: Yes, an API for Notch is on our roadmap, as we recognize the importance of automation and integrations. However, I can’t provide an exact timeline for its release at this time.

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Q: Website embedded document

Can this be a contract w fillable blanks that can be embedded in a website, like a membership agreement or liability release?

kenny954PLUSJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: Currently, embedding a contract with fillable blanks directly into a website is not possible. To enable this functionality, we would need variable fields, which are on our roadmap for future development.

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Q: Are you planning to come back?

I missed this deal because I was celebrating the Chinese New Year.

Johnny_WongPLUSFeb 2, 2025
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Founder Team
TimDe

TimDe

Feb 3, 2025

A: I hope you had a wonderful Chinese New Year celebration! Sorry that you missed the deal.

We don’t have plans to bring the deal back. However, we can offer you an discount on our growth plan, reach out to support@notch.so.

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Q: New Tier Questions

1. What is unlimited sapces?
2. With unlimited users, can I map them to selective space? or each space will have its own team members?
3. Can I use it like a partner management system? like each space (partner) has 1 or 2 members (partner-member) sending out proposals for selling my product. And all propsals are overviewed by me, but partner (space) and its members have access to only their own propsals?
4. Can we manage client contacts as base-CRM-like functionality?
5. What is the storage space per space?
6. What is the client chat function?
7. A custom email domain? and white label with logo change on portal?

savio2PLUSJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: 1. Spaces are documents you share with your clients. Unlimited spaces mean you can create as many shared documents as needed.

2.Users are those who can create and manage spaces. You can assign specific users to specific spaces, meaning each space can have its own team members.

3.Yes, you can structure it this way: Each partner (space) can have assigned members who send out proposals, while you maintain an overview of all proposals across different spaces.

4. No, we don’t have a built-in CRM feature yet.

5. No limits on storage space per space.

6. Each space has a dedicated chat where members within the space can communicate.
Custom Email Domain & White Labeling

7. Yes, we support a custom email domain and allow white labeling, including logo customization on the portal.

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Q: Webhook/API

Webhook and/or API are a must. The additions to the workflow greatly expands the usecase such as:

auto-trigger a template to pre-populate after someone completes a form (still requires human review for the design elements)

Conversely, mapping data elements from signed forms to a signed notch form to a gsheet

Autosaving the PDF to GDrive after completion

Triggering other workflow activities like a welcome email or a tutorial

Justin9561219PLUSJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: We understand the importance of the Features you mention We’ll take it into account as we continue developing the platform. We appreciate your feedback

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Q: Uploading a PDF and entering boxes

Can we upload a PDF and put checkboxes over the PDF and TEXT INSERTS.

Can we embed said form directly onto a webpage?

edwardhoodPLUSJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: Currently, you cannot upload a PDF and add checkboxes or text inserts directly onto it within Notch. However, you can embed a space onto a webpage if that fits your use case.

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Q: Which is the difference between tier 1 and you website free plan?

After reviewing AppSumo and your website, I'm a bit unclear about the feature differences between AppSumo Tier 1 and your website's free plan. Could you please clarify what benefits or features we would miss out on if we choose not to purchase at least Tier 1 from AppSumo?

117248845758062762542Jan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: The AppSumo Tier 1 plan offers more features than the free plan like the PDF Export and lifetime access to features that may not be available in the free plan. Additionally, the free plan is subject to change, and its features may become more limited over time.

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Q: Asking again …Tier Questions

New Tier Questions
1. What is unlimited sapces?
2. With unlimited users, can I map them to selective space? or each space will have its own team members?
3. Can I use it like a partner management system? like each space (partner) has 1 or 2 members (partner-member) sending out proposals for selling my product. And all propsals are overviewed by me, but partner (space) and its members have access to only their own propsals?
4. Can we manage client contacts as base-CRM-like functionality?
5. What is the storage space per space?
6. What is the client chat function?
7. A custom email domain? and white label with logo change on portal?

savio2PLUSJan 31, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: 1. Spaces are documents you share with your clients. Unlimited spaces mean you can create as many shared documents as needed.

2.Users are those who can create and manage spaces. You can assign specific users to specific spaces, meaning each space can have its own team members.

3.Yes, you can structure it this way: Each partner (space) can have assigned members who send out proposals, while you maintain an overview of all proposals across different spaces.

4. No, we don’t have a built-in CRM feature yet.

5. No limits on storage space per space.

6. Each space has a dedicated chat where members within the space can communicate.
Custom Email Domain & White Labeling

7. Yes, we support a custom email domain and allow white labeling, including logo customization on the portal.

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Q: Webhook Status

2025 - Please provide an update on Webhook - this is a crucial feature for my automations. I use Make.com btw.

Thank you

ScrittiwolfPLUSJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: At this time, we can’t provide an update or estimation on webhook availability. We understand its importance for automation, especially with Make.com, and we’ll share more details as soon as we have a clearer timeline.

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Q: Payments?

Do you offer integrations with Stripe or Paypal to collect deposit or full payment with the proposal signature?

crisweiserJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: Integrations with Stripe and PayPal to collect deposits or full payments with proposal signatures are on our roadmap, but they are not available yet. We recognize the value of this feature.

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Q: Unlimited users

Hello I saw on your website you could have unlimited users on the free plan. Are the number of users we choose here just the number who have access to the pro features? Or everyone? Otherwise it feels the free plan is better?
Thanks!

internal1PLUSJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: Yes, we currently offer unlimited users on the free plan, but this was part of a test and will likely change in the future. Additionally, the free plan does not include many of the pro features available in the AppSumo Tiers, so while you can add users, you won’t have access to the same functionalities.

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Q: Won’t let me purchase

im trying to make a purchase of this while theres 5 hours left and it’s not letting me

markkochanPLUSJan 31, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: I’ll forward this issue to the AppSumo Customer Service team to see if they can assist you with the purchase before the deal expires. You may also want to reach out to them directly for a quicker resolution.

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Q: Slow CS response

Hi, I wrote a few emails to test the CS response time is appaling only after a few weeks. May I ask if there is a dedicated CS that can reply and address bugs or issues faced when using Notch?

Noah_MosesJan 31, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: We do our best to reply to all inquiries within a few days, but we understand that timely support is crucial. We’re continuously working on improving our response times and support processes to better assist users with bugs and issues.

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Q: Bought license in 2024 and forgot to activate - late activation possible?

Dear Viktor,
I bought a tier 2-license last year and forgot to activate it in time, as other projects came in the way. Is there a way to activate it still? If so, how would we go about it?

Thank you and best regards,
Michael

HeadCoachOneJan 31, 2025
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Founder Team
TimDe

TimDe

Jan 31, 2025

A: Yes, you should still be able to activate your license by following the AppSumo redemption process. If you encounter any issues, I recommend reaching out to AppSumo Customer Support, as they can best assist with activation problems.

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Q: Clarification of previous comments

Hi,

In a previous questions I asked if sumoling's would get access to the new version of Notch.

You replied "Hey, thanks for your message! We’re right in the middle of rebuilding, and currently working on how to best involve our existing AppSumo users in this. We will share as soon as we know to do this."

1) There are two ways I infer your response:
a) You're alking about HOW and WHEN we might get access (ex early access, etc) to the new version of Notch
b) You haven't decided if sumolings who bought the NOTCH lifetime deal will get access to the new version of Notch AT ALL

I don't want to put words in your mouth but if it's Option B, that would be very concerning as we did by LIFETIME Deals of notch expecting to get access to new versions of notch as they are released.

Could you please clarify your comments?

Thanks

UnoSumoPLUSJan 29, 2025
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Founder Team
TimDe

TimDe

Jan 29, 2025

A: Thank you for reaching out and asking for clarification!

To be clear, it’s Option A—we are discussing how and when AppSumo lifetime deal users will get access to the new version of Notch, not whether they will get access at all.

We fully intend to involve our existing AppSumo users, and we’ll share more details as soon as we finalize the rollout process.

Hope that clears things up!

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Q: Post signature display + tasks intergrated into outstanding actions to complete

Hi Tim/Viktor,

1)Post signature pop-up
a)Testing the free version and after signature a popup appears which has an advertisement to 'Try Notch for free' - I presume after redeeming this deal that dosn't appear?
b)Are there any plans to be able to customise this - with custom text/button with a custom url for a payment link?

3)When invited the clients sees '1 task/action outstanding' (relating to signing the document) - do you plan for that to be linked to the task list. i.e if there is a task assigned to them it will reflect in the number of tasks outstanding for the client. So for example if one task is signing the document and there are 2 tasks in the tasks list - this notice at the top of the space will say '3 tasks to complete'.

I would be interested in your thoughts on this.

Thanks,

Matt

Matt_S_HPLUSJan 30, 2025
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Founder Team
TimDe

TimDe

Jan 30, 2025

A: Customizing the post-signature pop-up may be considered at a later stage, but it’s not currently available.

The task bar you’re referring to is intended to evolve into a comprehensive action flow for clients. This means that all assigned actions, including signatures and placeholders, will be displayed in one place to guide clients through the process step by step.

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