Notch Reviews

I have had issues downloading a PDF version and I’ve been trying to email support for over a month multiple times with no response. This project is dead and we should be refunded for our money at the fact that there’s zero support for this. The ownership should be ashamed of themselves.

Notch has provided me the hands down worst customer experience with any product. And the reason is that they simply won't reply, no matter what. I tried for months in various channels, even finally on LinkedIn, and got nothing but stonewalling.

Their product is absolute garbage, a readymade codebase wrapped into a half baked proposal tool, that does not have ANY version control. That means if you make a mistake in the editing, all your work is permanently gone.

This happened with my company, where due to their editing bug we lost a full workday for a 10K€ project proposal. Even worse, this proposal had been sent as a link (how Notch intends), so the content of the proposal was lost for the prospect as well.

When checking online about the team, it also seems that they are running out of money, and are desperately looking for additional funding. So the team is broke, and that's why there likely won't be any notable feature upgrades.

All in all, I would advice HIGHLY to stay as far away as possible from this product and their team.

Appsumo please check the last reviews and the tool itself. No updates no responses from their support! It is an abandoned project and should be refunded!

I invested in Notch through AppSumo, attracted by its sleek interface and promising features. However, the experience has been disappointing.

Lack of Automation Capabilities:
In 2025, a digital sales platform without robust automation is inadequate. Notch's roadmap mentions Zapier integration, but for complex workflows, this is insufficient. There's a pressing need for comprehensive automation features like webhooks, APIs, and integrations with tools such as Make and n8n.

Unfulfilled Promises:
Despite promises of new features and improvements, there have been no significant updates for months. Critical functionalities remain "coming soon" with no concrete timelines, leading to operational inefficiencies.

Pattern of Overpromising and Underdelivering:
The Notch team frequently responds to user inquiries with vague assurances, such as "we’re still here and thinking about what’s next," without providing concrete timelines or updates. Thinking about what is next is just not enough! Overpromising and underdelivering damages trust!

Given these issues, I cannot recommend Notch. The platform's potential is overshadowed by its lack of development, support, and essential features.

This product had great use-case and great potential from where it was. But since purchase a lot has been promised, but very few things delivered on and updates has been zero in the past - i would assume last 6 months - and support is nowhere to be seen.

I have had a teammember who can't access their account because of a lost password and the "reset password" function is not working so he's been locked out of the account with his genuine email adress for almost 6 months. I also requested that it was critical that they added a feature that you can let certain team-members only see certain groups of deals - and this feature has been "coming soon" for over a year and it cost me that a partner i shouldn't have trusted had gone through our deals, stole our ip, our messaging, pricing and other critical info as well as potential leads and started a competing business.

I don't fully blame Notch for the last thing, but it sure didn't help.

The software still works, but i am considering it a dead project and it is unfortunately currently as good as it is ever going to get.