Notch Reviews

I really don't get it, when is AppSumo gonna pull the plug on this. This product is abandoned for quite a while. How are we gonna use this confidently in the future? There is no need to even try implementing this tool in any tool stack if it can't be ensured that it will run smoothly in the future or that we will get any support.

Cmon man...

Although the service is still online, the product is not progressing or developed any more. The Support doesn't reply any more. Which is bad because some of the essential features in the app, can only be provided with the help of the support (i.e. changing personal data).

Notch would have been a great service but is discontinued for a while now. I can't believe, Notch was even offered a second time on AppSumo with a fancy roadmap - while the service actually has been disbanded.

What started out as bad support slipped very quickly to no support at all. Completely ignored emails, as other reviews have stated. Homepage had inconsistent pricing listed and a non-functioning “book a meeting” link; lazy mistakes. The pricing errors weren’t corrected for months, depsite me emailing them to draw attention to it, which suggests they weren’t even reading emails sent to support. I eventually wrote to one of their backers, which likely precipitated the eventual well-overdue correction. No efforts were made at marketing whatsoever. Lots could have been done at low-to-no cost to improve chances of uptake and retention. Seems like Notch was abandoned long ago, despite the product still being offered for subscription. Raises questions around directors’ responsibilities and what the pre-seed of 1.1 million Euros was being spent on. Showed promise as a product and idea, but incompetently executed. Don’t touch anything by this team going forward. Sadly, a total waste of money.

⭐ Rating: ★★☆☆☆ (Promising, but ultimately abandoned)

If you can’t already tell from the other reviews, this product has unfortunately been abandoned. I have no idea what happened — the last update was in December 2024, when they promised a new editor. And honestly, a new editor was badly needed. That was one of the biggest pain points.

When it worked, the platform was neat, professional, and genuinely useful. I actually used it with several clients, and they found it helpful. It wasn’t perfect — it needed quite a few extra features — but it got the job done.

The problem was the editor. It was clunky and frustrating to work with. I even tried to make it work with Notion, but it just didn’t click. I shared some customer feedback, and although there was a bit of response at first, it eventually just went silent.

That silence is what hurts the most. The service is technically still running, but there’s no communication. No updates. No emails. No acknowledgment. It feels like money thrown out the window.

I really wanted this to succeed, and it’s disappointing that it ended with nothing but silence. A simple update or message would’ve gone a long way.

I have had issues downloading a PDF version and I’ve been trying to email support for over a month multiple times with no response. This project is dead and we should be refunded for our money at the fact that there’s zero support for this. The ownership should be ashamed of themselves.