Omnistream Questions

Showing 1 - 5 of 50 questions
dcmano89dcmano89
dcmano89PLUS
Jan 11, 2026
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Q: Security issue and license activation...

Hey, I purchased your product and created an account. Shortly after, I received my account password by email. That’s a poor security practice, and I couldn’t find any visible option to change the password, which is a serious concern in my view.

Additionally, it would be much better if users could activate and transfer licenses between devices themselves instead of having to contact support. For example, if I get a new phone, I should be able to switch the license from my old device easily.

Thanks.

Founder Team
Amir_Omnistream

Amir_Omnistream

Jan 11, 2026

A: Thanks for raising this - we appreciate the feedback and take security seriously.

Regarding passwords: the initial email you received is part of the account onboarding process, but you can reset and change your password directly from the application at any time. We’re also in the process of adding password management via the web dashboard, which will be available soon.

On license activation...

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digitalnomaddigitalnomad
digitalnomadPLUS
Jan 11, 2026
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Q: When graphic overlay, lower third for IOS device iPhone ?

1) When graphic overlay, lower third for IOS device iPhone ?

2) Facebook live is in portrait mode or landscape mode ? What orientation viewers will see.

3) With two license. Can the other license be a guest and join Omnistream as a two people in the same live stream just using phone no external camera or computer ?

3 ) Can the second license also use it as an independent live stream whenever wherever required as one person streamer and can manage through computer also .

Thank you

Founder Team
Amir_Omnistream

Amir_Omnistream

Jan 11, 2026

A: Graphics overlays and lower thirds are not supported on iOS yet. This feature is on our roadmap for 2026, and we’re actively working toward feature parity between Android and iOS.

Facebook Live can be streamed in portrait or landscape, and viewers will see the stream in the same orientation as it is broadcast. The orientation is determined by how the phone is held when you start the...

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TravisMPLSTravisMPLS
TravisMPLSPLUS
Jan 9, 2026
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Q: RTMP in and out?

I want to confirm if you allow RTMP in and out on this Appsumo account.
Meaning, I have an Atem as well as Rode video switcher that I can type in the RTMP destination (Omnistream, Restream, etc) and the platform sees it as an "incoming" camera source.

I also have a Panasonic HC-x2 camera that can use my wifi (no cables) and stream directly to an RTMP code.

I want to make sure my RTMP can be a source and a destination

Founder Team
Amir_Omnistream

Amir_Omnistream

Jan 11, 2026

A: Omnistream currently supports RTMP (and SRT) as output destinations only, not as input sources.

This means you can stream out from Omnistream to RTMP destinations such as Restream, social platforms, OBS, or custom servers, but you cannot use RTMP as an incoming source into Omnistream.

Workflows where an ATEM, Rode video switcher, or a Panasonic HC-X2 camera sends RTMP directly into Omnistream...

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giuseppejjarcurigiuseppejjarcuri
giuseppejjarcuriPLUS
Jan 9, 2026
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Q: Guests invitions

I m interested on streaming using my mobile and invite guests to the stream. In the listing of tier 2 mentions guests invitations but there are not limits set for this functionality, so I assumed that within tier 2 plan I can invite guests. However reading the question section looks like the guests invitation are limited. Can you clarify any limits please? My aim is to have 3 guests each stream. Would this be included in tier 2?

Founder Team
Amir_Omnistream

Amir_Omnistream

Jan 9, 2026

A: Happy to clarify.

Guest invitations are limited. They are not unlimited per stream, and they are not tied to a specific stream. A guest invitation is a temporary license that allows a guest to use the app and go live.

With a Corporate plan (which Tier 2 upgrades to on AppSumo), you receive 10 guest invitations as a free trial. Each guest invitation is one-time use. Once used, it is consumed....

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f1a228b592d04f22944c83eb577e9718f1a228b592d04f22944c83eb577e9718
f1a228b592d04f22944c83eb577e9718PLUS
Jan 8, 2026
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Q: GDPR & data

1. Do you perform automated analysis on streamed/uploaded video/audio (e.g., face/body features, voice characteristics, speech-to-text)? If yes, what’s the lawful basis and can EU users opt out?

2. Where is EU/EEA user data stored/processed, and which key subprocessors do you use? For any non-EU/EEA transfers, do you rely on SCCs (or another mechanism)?

3. What are the retention periods for (a) content, (b) derived/inferred data (profiles), and (c) logs/analytics?

Founder Team
Amir_Omnistream

Amir_Omnistream

Jan 9, 2026

A: Thanks for the detailed GDPR questions — these are important topics.

For accurate and up-to-date information regarding data processing, storage locations, subprocessors, retention periods, and GDPR compliance, we recommend reviewing our Privacy Policy and Terms & Conditions, where all of this is documented in detail.

If you have specific compliance or contractual requirements (for example,...

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