OnlineCourseHost.com Questions

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Q: Hi Vasco, 1.

Can you check on the course image? The course image seem not displaying.

2. Can we upload our Favicon?

elvisloh_91Mar 10, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: I just checked it, I can confirm that the course image upload feature is working great. Do try again, and if something doesn't see right do check with our Helpdesk.

you can upload your Favicon under Admin => Settings => General

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Q: please let me know Im kind confuse...

(You must redeem your code(s) within 60 days of purchase) this will be valid just for 60 days ... HOw this work what I need to do? please

marjorieshopify2Mar 10, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: In general, the coupons don't expire in our platform.

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Q: How many installations/domains is this applicable to?

For example, if I wanted to create multiple 'niche' learning platforms, would I have to buy multiple codes, one for each? Or could I use one purchase on multiple instances? Thank you.

prcrushmediaMar 5, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: This deal is one subdomain per coupon code, each coupon needs to be redeemed using a separate account for this to work. Each account will have one custom domain. We are looking into allowing multiple subdomains per account in the future.

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Q: Hello!

A few presale questions:

1. Can you add formatted text on a course page and not just a video? I don’t see any examples on your website of this?
2. Is it possible to have one module show with the others hidden? It looks like the entire course loads from the examples
3. What is the main difference between this deal and pro?
4. Is there a way to test what the shopping cart and login process is like? All of the examples on your website are open?

techieuserPLUSMar 8, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: You can add formatted rich-text to every single lesson, including images.

All the course get's loaded, which helps the user see the whole content available, this tends to convert better so that is why we show it like that.

Currently there is no difference between this deal and the Pro plan, but that could change in the future.

You sign up to the example we link to on our landing page, do try it out the checkout process. The process is different if you use Stripe or Paypal.

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Q: 1.

Once a user purchased a course, does the user received a transaction email?

2. Does the transaction email come from our own domain? Can we setup a SMTP so customers will see our branding from the transaction email?

3. Is onlinecoursehost a fully whitelabel platform?

elvisloh_91Mar 2, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: They do receive a transactional domain, right now coming from noreply@onlinecoursehost.com. We do have plans to allow to set up DKIM so that the emails can come from your own subdomain.

This is a white label platform, you can customize the brand, the colors, the logos, etc. we don't insert our brand on the pages at all on the Pro plan which is what you get here in AppSumo.

For users of the basic plan, we just mention our platform in a "powered by" logo in the bottom footer.

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Q: Hello, I just discivered this offer, I wanted to know if there was a way for me to use Payhip to process my ...

payment and then have the course perhaps via a Zapier automation for the courses. This looks really good.

I am in the process of moving main site to WP my courses I think will work well on your platform. But I certainly need to use Payhip. So would it be possible perhaps that someone clicks thie link on my WP site this causes then to pay on Payhip then via zapier this opens account on your platform?

james0770Mar 9, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: This integration with Payhip is possible via Zapier, the use case that you describe is possible. You can take payments using Payhip, and enrol students automatically on the platform.

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Q: 1.

When the SMTP launch, will it be included for all the appsumo customer?

2. Will there be any features in future that will not include for LTD plan ?

elvisloh_91Mar 9, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: When the SMTP launches, it will be available for AppSumo. All platform features are part of the LTD, I have no plans to change that. This deal in it's current won't last forever as you can understand, but if the deal ever changes I will make it clear here on the page.

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Q: tengo problemas con la aplicacion: 1.

No logro que al agendar a la 13 hrs aparezca en mi calendario google a las 13 hrs aparece a las 14 hrs, y en el correo que le llega a mi paciente a las 12 hrs , porque es esto, 3 diferentes horarios , que esta pasando? No logro que funcione correctamente la tidycal. Ayuda por favor.Gracias

nohemi95Mar 8, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: Please contact our helpdesk, we don't have a booking functionality yet, are you sure you are writing to the correct application?

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Q: Is there a way or will there be an option to add images to the quiz section for both in the question and answer section?

PreferredCustomerPLUSMar 5, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: You mean one image per question, or one image per answer? Normally there isn't a lot of space on the Quiz UI to enter images, and we wouldn't want to encourage asking too long questions, by turning the question field into a rich text field. But tell me more about it, we might enable rich-text on it. What kind of images would you want to add?

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Q: Can I embed the OCH website into my current website?

queen30Mar 4, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: Not yet, but please tell me what type of embeds are you looking for? Probably embedding a course on another page, with a buy button? But how would that look like in terms of user management? You would first have to create an account before you purchase. Or automatically send access to an email using a free access link, without creating an account?

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Q: Hi, I am very interested to get the deal.

One question though before I do.

I understand that you have some ongoing operational costs to cover e.g. for renting servers, hire developers, etc. How do you cover your costs and make profit if you offer a lifetime deal like this?

Don't get me wrong, I love lifetime deal, especially those which offer generous features and are highly affordable such as yours. But at the same time, I don't want you to go out of the business somewhere down the line so that I need to migrate my courses elsewhere. I know it's not gonna be the end of the world should that happen. But personally I prefer to choose a product/service that has a good chance of staying in the business for a foreseeable future. In particular, if it will be an important component of my business.

mojaveFeb 23, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: Lifetime deals are common here on AppSumo, they aim at attracting at attracting early adopters to the platform, get feedback, get word of mouth going, etc. which is invaluable to us.

Right now we are undergoing a full redesign of the UI, as well as integrating Pabbly. More new features will be added later in this year.

We are not going anywhere, we are just getting started.

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Q: Congrats on a great- looking produ6 and offer!

One question before i buy: How flexible are you with integrating other payment gateways? I'm looking at mobile wallets especially

jennifer23PLUSMar 5, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: Thank you for reaching out, we are integrated with Zapier, so in principle we can integrate with most payment gateways, including these 98 and counting listed on Zapier https://zapier.com/apps/categories/payment-processing

If you can configure a welcome email after purchase on your gateway, you don't even need Zapier, you can add a link to a free coupon to the course on our platform, and students gain access that way.

For example, Instamojo and Razorpay are supported, as well as many others, besides Paypal and Stripe. What payment gate do you need? Let u know about your specific payment needs.

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Q: Hi, can I work on the courses page for the SEO?

tool.zanoniMar 4, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: The SEO is built-in to the platform, we take care of the title tags and descriptions.

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Q: Hi there.

I am looking for software to host my online courses. They are a combination of text and images, with downloadable worksheets and audio.
I have my sales pages on my website so don't need this option. Can I link my courses from my own website?
Also, do you offer unlimited video hosting?
I use LearnDash at the moment with Vimeo but the annual cost is quite expensive.
Thanks
Judith

JudithStafford91811Aug 23, 2022
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: Hello Judith, we do offer unlimited hosting, we do support audio, video, downloads, and all the formats you need.

You can run your courses in a subdomain such as for example courses.judthstafford.com (this is just an example), and still have everything running on your own website.

You can link everything together with links on the top menus for example. The sales does need to come from our course pages, so that everything happens automatically: the charge via Stripe or Paypal, and then the activation.

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Q: Hi Vasco, Congrats on the great product!

I got a question: can I have different course topics/niches grouped separately, so that clients from one niche can't see the courses from the other niche?

Thank you

Dinho.CostaPLUSMar 3, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: Hello Dihno, thank you I'm glad to hear you enjoy the platform. Right now, in order for that to work, you would to purchase two separate codes here in AppSumo, and activate them separately with different accounts.

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Q: Hi there, 3 vital questions I have...

1. I will have multiple companies sending their staff to do my courses, this could be lets say 15 companies at any 1 time. All of these company's may send across anywhere up to 100 staff to join the course, as you can imagine manually giving access to the course to every 100 staff per company is not practical. Is there a way to automatically add members to courses via lets say a csv file? This way all I have to do is get the csv from each company and upload it to the course and therefore have the system give them access to the course seen as their company would have paid for the course on their behalf rather than each staff member.

2. Can I create multiple forums and automate the adding of members via csv file or any other automation tool you have? As you can imagine with each company having hundreds of staff on my course I will not be manually adding members to join a forum, I want to create a forum for a company and automate the adding of members to each spcific company related forum, can this be done?

3. Analytical data - this data is for me, not anyone else, so no member should have access to it... I want to see all data in a segmented way for each set of staff from a specific company. For example, company's A,B and C have 300 staff taking my course all together, I want to see analytical data from only one company so I may analyze and track how each company fair and thus use the data for other business purposes. Can I do this?

wonderland5Mar 1, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: Thank you for reaching out, right now out student import features are only for the initial import, but I see what you mean thank you for the feedback, we now understand the type of features that would make the platform more appealing for corporate training.

Right now, we don't have community or forum features, but I get that is popular feature, so we will consider adding it to the platform.

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Q: How about Korean?

Can I use it for Korean customers?

JinjuMar 1, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: We would love to have the platform in Korean, could you help us out? You can contact our Helpdesk, and they will send you a spreadsheet to translate our website to Korean (the part seen by the students, it's not a lot). This won't take long, and then we will install it ASAP, usually within a day.

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Q: Hi, you've been mentioning multiple times that you are currently redesigning the UI.

While the current UI of the platform is probably the only thing keeping me from getting the deal already, do you have a release date for the new design, or a sneak-peak to understand what to expect? Thank you kindly! :)

veronika.wenigovaMar 1, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: I can't wait to bring you the new UI too, some parts have already landed, but the main part is ongoing development. Here is a sneak peak of the new course landing page - https://gcdnb.pbrd.co/images/xotJ3yqmVvfV.png?o=1

Everything else is also being redesigned, the course landing page should land on live in 2 or 3 weeks, maybe before, the course player is being redesigned also on that time frame, other redesigns will land soon.

Over the course of the next couple of weeks and months, the UI will be progressively replaced with the new UI, but we will give priority to the course sales page the course player, the courses screen, and in general anything directly visible by students.

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Q: I would like to try the Free Trial on your website in order to see how I like the platform.

However, I noticed that in your website you offer a 'Basic Plan' and a 'Pro Plan'. Which one of these plans will the AppSumo buyers get? I'd like to know which plan I should try the Free Trial for, so that I'll have an idea what I would be getting if I purchase this AppSumo deal.

Thank you

Opal13241Feb 28, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: The Appsumo deal corresponds to the Pro Plan.

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Q: Do you have public API?

Dont like zapier because it’s expensive

KireonzFeb 28, 2023
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Founder Team
Vasco_OnlineCourseHost

Vasco_OnlineCourseHost

May 15, 2024

A: We can set that up, there is an API endpoint right now that allows you to create an account, enroll a student in a course, and send a welcome email, if that is what you are looking for?

You can find the API docs on the Zapier page, last section REST API https://help.onlinecoursehost.com/article/74-zapier-integration-overview

The endpoints have Zapier specific names, but this is just a plain REST API, we are thinking of refactoring it and renaming it to make it generic.

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