Orchestra Questions

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Q: Collaboration with client inside orchestra

Hi, Anthony
I'm playing around with the system and have questions.
1) as far as I see the comments go in 1 feed for each task. So there is no ability to reply to a certain comment. If a client adds several comments and I will answer several comments that will be complete mess. Do you plan to implement the comment feed with threads.
2) I need to collaborate with a client on a document. If create it in Orchestra and ask client to review. how should we collaborate? I see the same feed of comments with no ability to see to which paragraph a comment relates and no ability to reply a specific comment. How do you see this collaboration?
3) how the project files should be organized? say, I need 100 images to pick from. Should they be stored in a task?
4) Do you have a team? How many developers?
5) How it is integrated with Figma and Google?

neposedaPLUSJun 15, 2025
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Founder Team
RieraAnthony

RieraAnthony

Jun 16, 2025

A: Hey! Thanks for the questions.

1) You're right, comments aren’t threaded right now, which can make things messy if there’s a lot of back and forth. It’s something I want to improve. The first step coming soon is versions, so you’ll be able to group comments and files by version of the deliverable. That way feedback won’t get mixed up between V1, V2, etc.

2) For docs, you can’t comment inline for now, I totally get how helpful that would be. It’s on my radar as part of the bigger upgrade to collaboration and feedback tools.

3) If you need to share 100 images, putting them all into one task won’t work well (Orchestra isn’t built to display that many files cleanly). Best option: zip the folder and attach it to a task. Keeps things cleaner and easier for the client too.

I’m currently solo on development but not for long. I run a dev agency and one of my developers will join soon to help scale things up.

You can embed Figma files directly into tasks or comments, which works well for most design workflows. No Google integration (yet), curious, what would be useful there for you?

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Q: feature request - toggle list function

hi Anthony - really like the software, bought and started to use it. And i really hope you try to keep it simple as it is now - its the reason i like it. Its just so easy to add more and more features and in the end its just as complicated as Notion and others.
One request i still have - to have better overview of texts and content - toggle list function (to hide and show content inside). Hope this is not much asked.
All the best in your journey of making good and focussed and helpful tool for us.

tanelkookmaaPLUSJun 8, 2025
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Founder Team
RieraAnthony

RieraAnthony

Jun 8, 2025

A: Hi 👋

Thank you so much for this message, it means so much! ❤️

Yes, the goal is to always stay simple, while being powerful (this is I guess the hardest thing to do!)

If I understand well what you're asking for, is giving you a way to "clean" list within the editor if they're too ling by toggling them? :)

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Q: Also for recruitment agencies?

Hi Team, does this platform also make sense for recruitment agencies?

0c5458688b8a4c458a115b2d213e0306PLUSMay 24, 2025
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Founder Team
RieraAnthony

RieraAnthony

May 28, 2025

A: Hi there 👋 Orchestra isn't intended for recruitement agencies, but more for agencies with clear deliverable (design, code, music, ...).

You can probably use it and still find a lot of value to it, but keep in mind it's not intended for this!

Anthony

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Q: Unable to use Stripe. When will PayPal Payments be available?

HLMPLUSMay 22, 2025
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RieraAnthony

RieraAnthony

May 23, 2025

A: Thanks for asking. Right now we only support Stripe, and we don’t have plans to add PayPal in the near future. If your clients can pay by card, Stripe will handle Visa, MasterCard, Amex, and most local debit cards without needing a Stripe account. I know that isn’t ideal if PayPal is your only option, but I want to be upfront so you can decide with full information.

Something to note, Orchestra is being slowly completely decoupled from Stripe and you'll be able to use it with feature parity even without billing with Stripe (but it will just be not automated)

Hope this helps

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Q: Client billing management and subscription pauses?

I've been on the fence between copilot and kitchen.co for weeks now and was just about to bite the bullet on one of them when I came across Orchestra. Super intrigued by the fact that it's geared toward agencies!

Is there an area for clients to upload images into a folder for me and them to see?

Is there a place where clients can see and update the billing info within their portal?

Is there a way to pause subscriptions on my end? I offer referral discounts for clients that give them 2 months of website management for free. So need a way to pause and resume subscriptions without making them enter their payment details each time it resumes.

Is there any kind of chat functionality where a client can send me a message through the portal or vice versa? And if so, is there an automatic email that's sent when I or them have a new message?

maverick6May 22, 2025
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Founder Team
RieraAnthony

RieraAnthony

May 23, 2025

A: Hi and thanks for your interest in Orchestra! 👋

For files, every task acts like a shared "drop-zone". You and the client just drag images or docs into the feed and they stay there for both of you. A deliverables tab with tidy version history is in the work, so soon you can jump straight to the latest asset without scrolling.

Inside the client portal your customers can update their card, download invoices, and very soon they will also see a pricing catalog so they can pick extra services on their own (this is coming next week)

Pausing a subscription is already built in and takes one click. You or the client can access it, billing freezes, and when needed, can be put back on automatically on the saved card. No one needs to type payment details twice.

Conversation happens right inside each task. Add a comment, tag the client, Orchestra emails them, and their reply, whether from the portal or straight from their email inbox, drops back into the thread so nothing gets lost. (This is actually super cool!)

Hope this was helpful, let me know if you need anything else.

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