Paced Email Questions

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Q: Would you ever come back to Appsumo?

I think I was too late to this amazing tool 👀😭🙏

J_HMay 18, 2025
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Q: 🤔 Any news on development❓

Jack.SPLUSMar 4, 2023
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Q: Thanks for the new features👍 Paced Email is developing very well.

https://feedback.paced.email/announcements

Jack.SPLUSDec 1, 2022
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Q: Is this the end of your stay at Appsumo?

😥

Now what❓
What are your plans for the near future❓

Jack.SPLUSSep 5, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hey Jack,

It sure is. Paced Email has been on AppSumo for quite some time now. I'll be continuing development and adding new features etc while concentrating on general marketing etc.

Thanks for all your support up until now, it's been epic! I hope to see you around on the various chat groups.

Best,
Rikki

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Q: Can I link it with Gmail?

FitasSep 3, 2022
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Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Jav,

There are several ways to do so, yes. You can use Gmail as the email that receives your digests. You can also set up rules in Gmail to forward your mail to Paced Email. See: https://www.paced.email/articles/how-to-auto-forward-specific-emails-in-gmail-to-paced-email

Some users have even managed to add their aliases to Gmail in order to send via their service too. I’m aiming to test that out and write up an article form it soon.

Hope this helps!

Best,
Rikki

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Q: 1.

When you say "Unlimited inbound email handling", does you mean I can connect as many inbound SMTP accounts as I want?

2. And can I also forward as many of the these accounts as I want to?

stevenmarchPLUSSep 2, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi there.

1. No, Paced Email will handle unlimited messages sent to the email addresses you create within the service. There's no direct SMTP/IMAP/POP3 connection support as our underlying email provider doesn't support it.

2. You can forward as many as you like using the forwarding rules functionality.

Hope this answers your questions. Let me know if you need any more info. Happy to help!

Best,
Rikki

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Q: Till which date you will be on AppSumo?

marc004Sep 1, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hey marc004,

Weird timing, but the countdown has just started for Paced Email to leave AppSumo. It officially ends on September 4th at 12:00am.

Best,
Rikki

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Q: 🥇 I don't know if you know you are number 1?

Avg customer rating
https://appsumo.com/software?type=lifetime-deal&sort=rating

Jack.SPLUSAug 31, 2022
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Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: I did not! Thanks for letting me know! All the hard work has paid off!

🏆

Thank you to everyone that left a review! It means the world to me!

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Q: GDPR: Regions located in EEA Data storage only in the European Economic Area (EEA) Choose a data center ...

where my data will be stored
Could it be, for example, only Germany, Belgium …etc.?

----------------------------------------------

Idea/Example: Alphabet (Google), Microsoft:

https://support.google.com/a/answer/7630496?hl=en

https://docs.microsoft.com/en-us/compliance/regulatory/offering-eu-model-clauses

https://docs.microsoft.com/en-us/microsoft-365/enterprise/eu-data-storage-locations

Jack.SPLUSJul 25, 2022
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Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: I somehow missed this, thanks for re-linking me to it!

Very good idea. As I mentioned in my other response, I use Ruby on Rails and will take a look and see if there's any possibility of having a user-driven setting to choose a region.

Cheers!

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Q: Can you or anyone at Paced.

Email ready my emails? I understand that you don't sell the data customers generate, but how is privacy maintained internally. Also, is your source code publically auditable or audited by any security firm?

I like the service and its features, but I am concerned about routing all my email through a service whose credentials I am not sure of.

548cd9d3857841b393dac0230c13de32Jul 4, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi there! Great question!

The Paced Email team is currently just me. I have been in business for over 15 years and have many global clients in my day-to-day consulting business.

As mentioned here, https://www.paced.email/security, your email is private (unless I have your permission to troubleshoot an issue). I don't mine your data, nor is it sold. I don't have any interest in your data.

Everything is locked down tightly, and I hold the encryption keys to be able to send and display your email. Strict access protocols and policies are in place to prevent misuse. As the team expands, I will add internal auditing to record when and why data is decrypted and review that log regularly.

A third-party audit is a good idea. I'll look into getting one conducted soon.

Thanks,
Rikki

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Q: Hi, there is something I don't understand...

all the mail where is it hosted? is there a capacity limit? Could you explain this point? Thank you.

rhsJul 7, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi rhs,

Capacity is currently unlimited and is securely handled by Amazon Web Services (AWS).

Best,
Rikki

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Q: What's new with you?

Jack.SPLUSJul 14, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hey Jack! All good my end. Hopefully tying up a LOT of new features for release very soon!

I'll update https://feedback.paced.email soon with the in-progress work stream. There will be a product update email following that soon too. Can't wait to get it in everyones hands!

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Q: Hi there - just wondering if you can set up a catch-all email for a domain?

a58f067c9d784493b8a7e827b49e9c11Aug 31, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi a58f067c9d784493b8a7e827b49e9c11!

Yep, Paced Email auto-generates new aliases for you when your domain (or username/in-house domain-based aliases) receives an inbound message. This can be turned off if not required, though.

When it's turned on, you can use the recently released "global settings templates" to set default recipients etc., on each of the newly generated email addresses.

Hope this helps!

Best,
Rikki

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Q: I only have a domain connected to cloudflare.

Can this still work?

projavaAug 19, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi projava,

It depends on your current setup, but most likely, it will work. Just read up on the domain docs here for more info: https://docs.paced.email/article/6-adding-a-custom-domain

Feel free to reach out via the dashboard chat if you need me!

Best,
Rikki

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Q: Are email aliases tracked or logged?

What if I delete an email alias — is there any log as to the what it forwarded and when if the alias is deleted?

Username3PLUSAug 16, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Username3,

You asked a similar question on the Vend Email listing. Aliases are not tracked but they're in a database to allow the product to function. If an alias is deleted, it is "soft" deleted for you to be able to restore them. Once you entirely remove an alias, it is marked as securely deleted for other users to have not the possibility of re-creating it and highjacking inbound messages intended for you. This also serves as a way for Paced Email to issue bounce notices correctly.

I hope all this helps!

Best,
Rikki

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Q: How many domain names do we get?

AlejandroPLUSAug 11, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hey Alejandro,

You can add as many domains as you like.

Best,
Rikki

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Q: Hi, Can you explain or point to instructions on how to "forward existing newsletter subscriptions, etc to Paced Email"?

BakariAug 6, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi d0125945ee47457cb809d07ba230aa80!

Sure can! Here's an example with respect to Gmail: https://www.paced.email/articles/how-to-auto-forward-specific-emails-in-gmail-to-paced-email

Hope that helps give you some ideas!

Best,
Rikki

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Q: Do we get lifetime updates of the highest plan, if in-case there will be a plan higher than the premium tier?

13schishtiAug 6, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi 13schishti,

This LTD will always track to the highest plan on the site, with the exception of any potential future enterprise plans.

Hope that helps!

Best,
Rikki

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Q: Hey Rikki, Love the idea behind what you have done.

Should make life much easier. Thank you for bringing this to us sumolings :-)

Quick questions, do you have the facility to send back emails as undeliverable ie they will receive a bounced email response?

I know you can create burner emails but if you had an email that you wanted to keep but wanted to get rid of one send in particular, could you essentially block them and have them receive a bounced email response?

Thanks

etcgroupukPLUSJul 29, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi etcgroupuk,

At the moment, blocking a sender simply ignores the inbound email. I could definitely add a feature to toggle on/off a bounce response if that's more preferable to your use case? Let me know!

Best,
Rikki

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Q: Hello, Can we use this app with existing emails ?

like Office 365 of Google Business Plus or any professional Emails ?

Thanks

hitesh8Aug 4, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi hitesh8,

It depends on what you mean exactly... You can use Paced Email to get digests to your main email accounts. There are also ways to forward existing newsletter subscription etc to Paced Email to benefit from our productivity tools too.

Let me know if you have any specific queries about this.

Best,
Rikki

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