Paced Email Questions

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Q: Hi, any chances for integration with make.

com?

e5374c285e3c4ad99a62196b534f3b52Aug 3, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: I'm already on it as it happens!

I have a draft make.com integration awaiting completion and publication very soon!

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Q: Is there any way you can add option "mark all as read" in bulk and individual email?

PonstJul 19, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hey Ponst!

I’m actually aiming to bring bulk actions to mailboxes very soon!

Mark as read, delete, etc.

It’s on the roadmap for sure: https://feedback.paced.email

Best,
Rikki

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Q: Hi, I hope you do well.

I have some questions to ask you. Please reply to them.

1. I want a service that allows me to add my custom domains to my emails, and I can send and receive emails from others. If so, should Paced email be able to provide this service? If you answer Yes then how do I use it?

2. What is the maximum number of custom domains I can add to this deal?

I will be happy to hear from you soon.

ShadowleafJul 6, 2022
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Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hello, Shadowleaf!

Paced Email can provide this service, yes. Currently, you may add as many custom domains as you need. Happy to help onboard you, let me know via the platform chat if you need any specific advice.

Best,
Rikki

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Q: It seems Paced Email has been around for a couple of years now.

Do you plan to release a mobile app soon?

548cd9d3857841b393dac0230c13de32Jun 30, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hey! I do plan on releasing one, but as many users say, the current site is very mobile friendly and they all tend to bookmark the app on their phones as PWAs.

There's an iOS Safari extension which I do hope to eventually extend out to a more traditional app. Once that's done, I'll create an Android version too.

Best,
Rikki

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Q: Is the custom domain of the email addresses naked?

Or it has to be a subdomain?

SuMpakosJun 16, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi SuMpakos,

You can use naked/apex domains but you must ensure that no other email service is currently attached to it via your DNS MX records. Please see the advanced section here: https://docs.paced.email/article/6-adding-a-custom-domain

Hope that helps!
Rikki

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Q: I wonder if it's time to rethink what Paced.

Email is.

It has improved in recent months, but where are you going?

What are your plans for the future?

Jack.SPLUSJun 27, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi Jack,

I've got a few active branches in development at the moment which I hope to release soon and announce to everyone. But generally speaking, Paced Email is what it is, right? What did you have in mind? Very curious to hear your thoughts if you can see something I'm missing! After all, I'm in the thick of the development and might miss bigger picture stuff sometimes!

Cheers,
Rikki

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Q: Hey Rikki, I must say your email platform looks interesting.

If you don’t mind me asking,

1. Can you highlight, Star, particular messages?

2. Group messages that are received by particular senders?

3. I have multiple team members, can I set each up with their own email address under my business and they can login, receive, send messages under my brand? Will messages from different team members be private? For example, team member emails me but others are not aware?

4. When is the end date for this LTD?

I very much appreciate any additional information or assistance you can provide.

Best,
Jason

jmorris1830PLUSJun 15, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Jason,

Glad you like the look of Paced Email! Let me answer those questions for you!

1. Can you highlight, Star, particular messages?
I do plan on adding this functionality very soon. It's an idea with 14 upvotes so far: https://feedback.paced.email/b/7mlxnrm5/feature-ideas/star-emails

2. Group messages that are received by particular senders?
Messages are currently grouped by the alias. So technically, you could group by sender if you use one Paced Email address per sender.

3. I have multiple team members, can I set each up with their own email address under my business and they can login, receive, send messages under my brand? Will messages from different team members be private? For example, team member emails me but others are not aware?
This is all possible. You can invite teammates to your account and set their role (either admin or member). They should only have access to the inboxes that they are explicitly assigned to.

4. When is the end date for this LTD?
Paced Email is currently on AppSumo as a "Select" campaign which started on the 3rd of June. I need to double check when it's due to end. I'll ask the team and get back to you.

Best,
Rikki

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Q: Hi there I have multiple domain names, would I be able to use this on all my domains?

Thank you.

AloJun 22, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Alo,

At the moment, you can add as many custom domains as you like. Hope that helps!

Rikki

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Q: The support in paced.

email are working? I write on June 18

PonstJun 21, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi cristiang98,

It's working. I'll take a look for your request. Sometimes they drop down in the queue if they're sent over the weekend. Apologies for the delay!

Best,
Rikki

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Q: I am testing the system and it does not allow me to attach zip or excel files, and not bigger than 1 mb, is this correct?

Could you please clarify how the file attachment works?
thanks

rhsJun 18, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi rhs,

That's right, attachments is relatively new so I've limited the functionality in order to make sure the emails send properly. At the moment, Paced Email supports files up to 1MB in size and of the following formats:

application/pdf
image/gif
image/jpeg
image/png
image/svg+xml
text/csv

Reach out via support to let me know what you think might be more appropriate and I'll extend the limits.

Best,
Rikki

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Q: This looks fascinating.

Is there any reasons that this could not be used to keep an eye on emails my cs team is handling, in a digest format?

Like, they get them one-by-one, and I get a forwarded copy in digest format, just to skim what topics are coming up?

Nookie_at_Curiouser.LifeJun 17, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Nookie_at_Dating_Kinky, sounds like a great use case to me! Feel free to reach out if you need any help setting up. Happy to help!

Best,
Rikki

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Q: Hi, I have bought paced email and have been doing some tests.

Do you think it will be feasible to be able to add the accounts created in outlook for example? will that be possible. I am thinking of providing my clients with personalised accounts using paced email directly from the back? is it feasible? or is there a webmail type access for example for a client who has an account john@mycompany.com ??
thanks!

rhsJun 17, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Not sure if you got my reply, below but will paste it again here.

Hi rhs,

Your client will have to access their mail via the Paced Email web platform or via their mobile using our mobile optimised website. There's no direct SMTP access for external email clients as our underlying email service provider doesn't support it unfortunately.

I hope that helps!

Best,
Rikki

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Q: So this is a platform to create fake emails but not working on any email client and no mobile app.

I probably don’t understand what you are selling because I get everything aforementioned FREE from Apple.

Sicilian_Don_SumoJun 17, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Diocles, Paced Email is primarily a productivity tool. Its main aim is to prevent you from getting lots of random notifications throughout the day from email.

The aliases batch up your mail into groups by day/week/month and ping you once at a time you want instead of throughout your day.

There are many fake email generators out there. Paced Email can be used as such too, but that's not it's only selling point.

Best,
Rikki

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Q: Hi Rikki, Can you track emails that have been opened, read, etc?

Can you select particular messages that is important and you will be notified via alert, via mobile, or when you open your account, you see the alert notice, hear a ding, etc?

I very much appreciate any additional information you can provide.

Best,
Jason

jmorris1830PLUSJun 16, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Jason,

Tracking opens/link clicks etc is a direction I won't be taking Paced Email in I'm afraid. I'm a huge proponent of online privacy. In fact, I'll soon be introducing spy pixel blocking for Paced Email: https://feedback.paced.email/b/7mlxnrm5/feature-ideas/spy-pixeltracking-pixel-blocking

I follow the same sort of views as hey.com on trackers, read more here: https://www.hey.com/spy-trackers/

Hope you understand! Cheers,
Rikki

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Q: Am I able to add these email addresses to something like Spark, Thunderbird or Apple Mail or is this designed ...

as an in browser mail reader only?

jamies_lifeJun 16, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi jamies_life,

Paced Email doesn't support SMTP/IMAP at the moment as our underlying email service provider doesn't support it. I have had a think about future options, but nothing is solid yet. Watch this space!

Rikki

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Q: I purchased Paced Mail yesterday.

Do you offer a support desk that I can speak with? I can't figure out how to connect my emails.
Thanks

jandresPLUSJun 16, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi jandres! It looks like you found the chat, speak to you over on my support system.

Best,
Rikki

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Q: Can you save signatures

Sumoling2302687324Jun 16, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi Lobos!

This is a great suggestion and one that I plan to launch soon! Please see: https://feedback.paced.email/b/7mlxnrm5/feature-ideas/custom-signatures

Best,
Rikki

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Q: Hello, 1.

I have multiple domains (websites) with at least one support address in each of them, can I just forward all those emails to paced email account and reply from specific domain inside paced email platform. For example, lets say one reply should go from support@xyz.com and other should go from support@abc.com, can it be done?

2. Can you use paced email as regular email, are there any storage constraints like Gmail or constraints in terms of attachments size?

3. I don't understand burner emails concept. Means I know if I have to sign for newsletter, they want an email so can I use yours and then do what?

4. Summary and digest functions are not clear to me, for example how will I understand what all emails and their senders should be part of digest.

Thanks

VK_2018PLUSJun 4, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi there!

1. That sounds like an ideal use case for Paced Email. It will work, yes.
2. There's no storage limitations, just the usual attachment limits. The maximum message size is 25MB.
3. A burner email is one you intend on later deleting. For example, the sender begins spamming you. Burners generally have anonymous names and they can easily be generated in Paced Email.
4. Inbound emails are batched by day, week or month and are then collated into a single "digest email" and sent to you. This is to limit distraction and boost your productivity. You can also generate rules for bypass and forward to create the exact workflow you need.

Hope that all helps! Any questions, let me know!

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Q: Please add Periodicity by hours...

very useful in testing activities

14d003b5e74865575a1b9bdba9ba850f5c2f497bJun 15, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 15, 2024

A: Hi Macnate!

Good suggestion. While it's not an exposed feature, it can be done on a per account/alias basis if you get in touch with me directly. Please see "Custom schedules" at the bottom of this help doc: https://docs.paced.email/article/14-available-options

Best,
Rikki

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Q: Interesting product.

Will I be able to compose "delayed" emails that will be sent on specific date/time of my choosing? In addition, will I be able to create reminder about that specific email so that I receive notification a few days prior that the delayed email is about to be sent?

AppMeisterJun 13, 2022
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Founder Team
Rikki_PacedEmail_VendEmail

Rikki_PacedEmail_VendEmail

May 14, 2024

A: Hi AppMeister!

That's actually a very cool suggestion. At the moment, no, it's not possible to do this but I could certainly take a look at adding it in as a feature. In fact, I've added it here for you so I don't forget: https://feedback.paced.email/b/7mlxnrm5/feature-ideas/send-later

Best,
Rikki

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