We use the above tools, can ProductBridge replace them?
Things we like about Canny - Clean interface - API - Changelog embed - Roadmap embed - Custom Domain - Auto emails users - SSO (i.e. our customers dont need to regsiter again) - Auto popup to new users who have not seen latest updates
Let me know on the features above if you support them?
With Product Bridge, can I embed a changelog and...
Founder Team
SreedharThappeta
Edited Aug 3, 2026
A: Hi Rishi,
Absolutely, ProductBridge can replace the core feedback, roadmap, and changelog functionality you currently use in Canny or Featurebase.
Clean interface — Yep, the dashboard, settings and the platform is easily scannable with clean layout. API — Available for connecting ProductBridge with your existing systems and workflows. Everything is well documented. Feedback/Roadmap/Changelog...
Can I see the emails that are send by PB? Can I import everything from Canny? How easy difficult is that to map everything to PB? I am thinking about T3 - so this will be on our domain and is whitelabeled?
A: We don’t currently have BYOK on our roadmap. However, we’re tracking requests for it, and if there’s enough demand, we’ll consider adding it in the future.
You are currently using Intercom on your own site. Do you also plan to release a native support widget for ProductBridge? How about a unified inbox for customer conversations? If so, what's the rough ETA?
Founder Team
SreedharThappeta
Jul 26, 2026
A: Yes, we’ve already started working on a native support chat feature. The plan includes both a customer-facing support widget and a unified inbox for managing conversations.
Our current ETA is by the end of next month. We’ll share more details as development progresses.
Hi Elias, Knowledgebase feature is live. You can add collections and articles to your knowledge base and you can add it to the public portal as well. Please use this to create the knowledgebase - https://app.productbridge.io/dashboard/help-center
Q: Vs Canny Vs FeatureBase
We use the above tools, can ProductBridge replace them?
Things we like about Canny
- Clean interface
- API
- Changelog embed
- Roadmap embed
- Custom Domain
- Auto emails users
- SSO (i.e. our customers dont need to regsiter again)
- Auto popup to new users who have not seen latest updates
Let me know on the features above if you support them?
With Product Bridge, can I embed a changelog and...
SreedharThappeta
Edited Aug 3, 2026A: Hi Rishi,
Absolutely, ProductBridge can replace the core feedback, roadmap, and changelog functionality you currently use in Canny or Featurebase.
Clean interface — Yep, the dashboard, settings and the platform is easily scannable with clean layout.
API — Available for connecting ProductBridge with your existing systems and workflows. Everything is well documented.
Feedback/Roadmap/Changelog...
Share ProductBridge
Verified purchaser
Can I see the emails that are send by PB?
Can I import everything from Canny? How easy difficult is that to map everything to PB?
I am thinking about T3 - so this will be on our domain and is whitelabeled?
Verified purchaser
Also, is there a demo anywhere of the Live Chat and Help Center, does it mean it has a built in KB?
Q: BYOK
Are you going to add BYOK?
SreedharThappeta
Jul 30, 2026A: We don’t currently have BYOK on our roadmap. However, we’re tracking requests for it, and if there’s enough demand, we’ll consider adding it in the future.
Share ProductBridge
Q: AI Credit Packs
Hi, how much do AI credit packs cost?
SreedharThappeta
Jul 26, 2026A: Hi! We offer multiple AI credit packs with different credit amounts and pricing.
These top-up credits do not expire and can be used in addition to the AI credits included in your existing plan.
You can view all available packs here:
https://app.productbridge.io/dashboard/billing?tab=topup
Share ProductBridge
Q: Support Widget & Unified Inbox
You are currently using Intercom on your own site. Do you also plan to release a native support widget for ProductBridge? How about a unified inbox for customer conversations? If so, what's the rough ETA?
SreedharThappeta
Jul 26, 2026A: Yes, we’ve already started working on a native support chat feature. The plan includes both a customer-facing support widget and a unified inbox for managing conversations.
Our current ETA is by the end of next month. We’ll share more details as development progresses.
Share ProductBridge
Q: Knowledge Base
Hi, is a knowledge base integrated—like you guys have under https://docs.productbridge.io/ ?
hareesh_productbridge
Jul 20, 2026A: Hi Elias, Knowledgebase / Help centre feature will be released at the end of this week.
Share ProductBridge
Hi Elias, Knowledgebase feature is live. You can add collections and articles to your knowledge base and you can add it to the public portal as well. Please use this to create the knowledgebase - https://app.productbridge.io/dashboard/help-center