QuickSigner Questions

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Sep 10, 2025
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Q: Date Formatting & Form Signing

Hi Team,

I was wanting to know how we can change the date formatting to dd/mm/yyyy instead of mm/dd/yyyy?

Also, how can we organise the applicant to open the document and click to sign instead of them drag and dropping it manually to speed up the process?

business.hainguyenbusiness.hainguyen
business.hainguyenPLUS

Verified purchaser

Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Sep 10, 2025

A: Both of these functions are possible when you edit the fields while creating the sign request. Simply click the Edit button under the Signatures and other fields section, then place the Date and Signature fields where you want them.

When adding the Date field, you’ll also be able to select the desired format (including dd/mm/yyyy).

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Sep 6, 2025
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Q: API Pricing

Thanks for hosting a deal on Appsumo. I'm genuinely intrigued and trying to decide on purchasing it.

However, most tools have a set amount of usage for each feature but when there is a one-time allocation but I understand your reasoning for that as I've researched some of your answers. I just need to know what is the cost for API usage once that allocation runs out I can't find that anywhere? Without the API usage cost I can't decide which tool is better for me.

Thanks

The_Ultimate_CompetitorThe_Ultimate_Competitor
The_Ultimate_CompetitorPLUS

Verified purchaser

Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Sep 7, 2025

A: The API usage cost is listed on our homepage in the pricing section. It’s $0.20 USD per credit once the initial allocation runs out.

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Sep 6, 2025
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Q: Custom domain

Is custom domain included?

ShopaholicShopaholic
ShopaholicPLUS

Verified purchaser

Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Sep 6, 2025

A: We currently offer a Custom Branding add-on, which lets you use your own logo and brand colors. However, custom domains are not supported at this time.

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Sep 6, 2025
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Q: Product integrations

Hello, can we integrate your product into our user dashboards so that our users can share docs for signing within our dashboards?

GggggGgggg
GggggPLUS

Verified purchaser

Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Edited Sep 6, 2025

A: Yes, absolutely. We provide a flexible REST API that supports the most common integration needs, making it easy to embed document signing directly into your dashboards. You can explore our documentation here: https://quicksigner.stoplight.io/.

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Sep 4, 2025
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Q: Unable to add users, unable to register seats

Hello Support,

I am unable to register users for our Tier 2 (5 users). I keep getting this error:
“Error: User not found, make sure the user has signed up.”
Do users have to sign up for your free version before I can add them to our paid version?

Also, when I try to add myself (confirmed email) to a seat, I get an error in a foreign language:
Error: Nu Este Permis

Please help

Thank You

Ben

ben327ben327
ben327PLUS

Verified purchaser

Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Sep 4, 2025

A: Yes, you are correct — in order to add users to your paid plan, they first need to register for a free account. Once they have signed up, you will be able to assign them a seat on your Tier 2 plan.

Regarding the error message you encountered, it was a localized version of the error. We’ve just fixed this issue, so you should now see the message in English.

Please try again and let us know if you continue to experience any problems.

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