Qwil Messenger Questions

Showing 1 - 20 of 131 questions

Q: Suddenly my ability to start a video call / meeting has been disabled and it's asking me to upgrade my account :/

Samantha37124PLUSMar 3, 2024
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Founder Team
Laurent_QwilMessenger

Laurent_QwilMessenger

Jul 16, 2024

A: Hello Samantha. We are not providing video meetings as part of the Qwil Professional plan which AppSumo is mapped on as it is no longer a proprietary product - it is now an add on to all the plans due to the extra cost we are incurring. We have added significant features over time which compensates the loss of the video meeting inclusion. As per our agreements, certain features come and go for...

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Q: Hello, I'm a current Qwil user and can't seem to find a feature request form anywhere.

We really need a way to change the date format.
It's currently set as day/month/year and we need a way to change it to month/day/year for U.S. users.

Thank you!

vitaliy0PLUSAug 16, 2023
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Founder Team
Laurent_QwilMessenger

Laurent_QwilMessenger

May 14, 2024

A: Hello,

Replied to your support request asking for further information. It should adapt automatically linked to the settings on the computer / phone. If not, we will look at a solution.

Laurent

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Q: I am involved with two separate companies, I set this up for a use case scenario that didn't quite work out as envisioned.

Can I change the email and domain to my other company?

na8PLUSAug 7, 2023
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Founder Team
Laurent_QwilMessenger

Laurent_QwilMessenger

May 15, 2024

A: Hi,

Sure - just contact support@qwil.io with your existing company's details and details need to change.

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Q: Hi there, sorry I had misunderstood, I was thinking staff where here to manage the team and clients was the ...

users, I understand it is not, could you accept 2 more codes ? This is clearly a mistake wich make it unusable to me :( (my bad)

vivawebPLUSJul 26, 2023
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Founder Team
Laurent_QwilMessenger

Laurent_QwilMessenger

May 14, 2024

A: Hi Viva web,

At Qwil we only "charge" per staff member, not clients. So 2 different type of users.

AppSumo has ended so you can't purchase codes but contact us on support@qwil.io and we see what can be done.

Laurent

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Q: Will you consider creating different code/tier to include unlimited history (Chat/data review)?

or Is there any option to upgrade to have unlimited history (Chat/data review) without getting another stuff member -as part of our LTD? Just for this feature alone like an add-on? If I'm looking at fully replacing my email for my company then this feature is a must.

Please don't take me wrong. I think your offer is already pretty generous considering what get for just $95 - But it would be great if we could have this important feature for a one-time investment.

By the way, I already got Quil and I really like it! Thank you for bringing this amazing and super private and professional messenger to AppSumo :)

lauris7PLUSJul 23, 2023
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Founder Team
Laurent_QwilMessenger

Laurent_QwilMessenger

May 15, 2024

A: Hello

Thanks for your feedback - really appreciate it.

We are making the offer to remove restrictions for $180 per year for 2 extra user (and you get all of them unrestricted). Just contact us via our help centre. So that makes it 11 staff (with 5 codes). More details many questions below.

Offer for Appsumo plus ending very soon though.

Laurent

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