Raklet Questions

Showing 1 - 20 of 104 questions

Q: I have a tier 1 and a tier 2 but only the tier 3 comes with the custom domain it says here : All features ...

above included
Unlimited boards
2,000 contacts
10 GB storage
10,000 emails per month
Payment transaction fees—2.5% + $0.60 per charge (in addition to Stripe fees)
Custom CSS
Custom domain
so can I trade my tiers 1 and 2 for a a sigle Tier 3?

P2PLUSSep 10, 2023
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Q: I've not been able to login to my Raklet account for 2 weeks with no option for 'forgot login or password.

Cannot find email address and just offers create new organisation. No support option without logging in either. Hence question here. Looks like a refund is due as have one day to initiate it. Thank you

SmartaWorkerSep 1, 2023
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Founder Team
Gercek

Gercek

May 15, 2024

A: Sorry to hear that you're having issues.

You can always go to https://login.raklet.com/ and enter your email.

If you don't know your password, please click on the forgot password link once you enter your email.

You can always contact us via support@raklet.com or chat on our website.

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Q: Hey!

Would Raklet be coming back to Appsumo?
Unfortunate that I missed this deal but I would definitely like to purchase this!

zeilver.pohPLUSAug 16, 2023
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Founder Team
Gercek

Gercek

May 15, 2024

A: Thanks for reaching out. We don't have any plans to be back on AppSumo but you never know.

We offer one of the most affordable platforms in the market so I recommend checking out one of our regular plans. Please mention that you heard us on AppSumo and our team can give you a special discount.

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Q: Good day, I had queried it before - seems it got lost.

Discussion board topic:

Do participants of a discussion board receive an eMail with the content of the message and can participants reply to the forum entry via eMail without having to log into the discussion board? So the question is whether forum members can both read, reply to or recreate a message by eMail and alternatively respond online using the forum software.

Best regards, Opus

OpusPLUSAug 14, 2023
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Founder Team
Gercek

Gercek

May 14, 2024

A: Thanks for reaching out.

We send automated emails to members when there is a new post in a board.

We don't have the feature to reply via email yet but it's a great idea. We added this one to our product roadmap. 🙌

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Q: Is there any 2FA method for members?

abuendiabAug 13, 2023
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Founder Team
Gercek

Gercek

May 15, 2024

A: Thanks for reaching out. We offer 2FA as part of our Premium plans so it's not available with LTD.

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