Q: I'm debating refunding this before my 60 days runs out.
I was really looking forward to it, but I haven't been able to try it out yet because I don't have a mac. I use my PC and extra cameras to record. I purchased on the promise of the PC version coming out, but It looks like the development of the PC version has been pushed back further. Can anyone give me any good reasons to keep it? Thanks.
I understand your concerns about the delayed release of the PC version, and I want to assure you that we're working diligently to bring it to you as soon as possible. Developing a Windows version is a complex task that requires plenty of time and resources. In the meantime, I believe RECnGO still holds value for you. While you may not be able to use it on your PC yet, it's...
Thanks for responding, however I only use the PC version for recording as I don't have any ios or android devices that I can use to record. So even though it looks promising and I was looking forward to trying it out, I couldn't see hanging on to it without knowing for sure if it was for me or not, and already refunded it.
Q: I noticed I can only stream to one social media channel on live at a time.
when would you support multiple streaming channels. eg stream on Instagram, Facebook and tiktok YouTube at the same time
Thank you for the inquiry! It is true that you can only select one stream target at a time. However, while currently only Facebook and YouTube are integrated into RECnGO, you can already stream to multiple platforms simultaneously. You can do this by utilizing the CUSTOM RTMP feature. Just select “Custom” as your stream target. Then simply input the STREAM KEY and...
I appreciate your inquiry! As mentioned by our user, leinz, you can indeed utilize RECnGO across multiple devices with just one code. Additional codes are only necessary if you require multiple accounts or wish to create multiple productions simultaneously. If you have any further questions, please don't hesitate to reach out to our support team at support@recngo.hu.
Q: What's new❓
What are you working on now❓
Share RECnGO
Q: Is it possible to connect an RTSP stream from an IP camera❓ Are you planning something like this❓
Share RECnGO
Q: I'm debating refunding this before my 60 days runs out.
I was really looking forward to it, but I haven't been able to try it out yet because I don't have a mac. I use my PC and extra cameras to record. I purchased on the promise of the PC version coming out, but It looks like the development of the PC version has been pushed back further. Can anyone give me any good reasons to keep it? Thanks.
Greg_RECnGO
May 14, 2024A: Hello Lucy69756,
I understand your concerns about the delayed release of the PC version, and I want to assure you that we're working diligently to bring it to you as soon as possible. Developing a Windows version is a complex task that requires plenty of time and resources.
In the meantime, I believe RECnGO still holds value for you. While you may not be able to use it on your PC yet, it's...
Share RECnGO
Verified purchaser
Yeah I'm in the same boat, it's unfortunate.
Thanks for responding, however I only use the PC version for recording as I don't have any ios or android devices that I can use to record. So even though it looks promising and I was looking forward to trying it out, I couldn't see hanging on to it without knowing for sure if it was for me or not, and already refunded it.
Q: I noticed I can only stream to one social media channel on live at a time.
when would you support multiple streaming channels. eg stream on Instagram, Facebook and tiktok YouTube at the same time
Greg_RECnGO
May 15, 2024A: Hello Aceit_AutomationCourse,
Thank you for the inquiry! It is true that you can only select one stream target at a time. However, while currently only Facebook and YouTube are integrated into RECnGO, you can already stream to multiple platforms simultaneously. You can do this by utilizing the CUSTOM RTMP feature. Just select “Custom” as your stream target. Then simply input the STREAM KEY and...
Share RECnGO
Q: Can I use/download the desktop app in several computers with a single code?
Or do I need one code per each computer? If I change my computer, can I recover the code to download it in the new computer?
Greg_RECnGO
May 15, 2024A: Hello ASW23768,
I appreciate your inquiry! As mentioned by our user, leinz, you can indeed utilize RECnGO across multiple devices with just one code. Additional codes are only necessary if you require multiple accounts or wish to create multiple productions simultaneously. If you have any further questions, please don't hesitate to reach out to our support team at support@recngo.hu.
Best...
Share RECnGO
Verified purchaser
You should just be able to log into your account and continue from there