Q: When will the Microsoft OneDrive sync issue be fixed?
Several weeks ago I purchased your lifetime deal and from the get go I was unable to use the Microsoft OneDrive sync. I reached out to your team via chat and they informed me that Microsoft changed their API and it would take 1-2 weeks to reintegrate with the changes. It has already been nearly three weeks and I am getting ignored by your customer service team. When will the Microsoft OneDrive...
What is the maximum number of companies I can create, and is there a distinct fee for each one? Does License Tier 1 allow for only one additional user, in addition to the Administrator?
Subject: Pricing for Additional Storage – Apsumo Lifetime Deal UsersHi Kanishka,I hope you’re doing well. I reached out via email last week regarding a question that’s come up repeatedly among our lifetime-deal subscribers, and I haven’t yet seen a response. To keep everyone informed, could you please share the pricing details for purchasing extra storage? Having this information available publicly would help address user inquiries more efficiently.
A: Hey! Thanks for your questions. I've reverted over email. You can find the prices of each additional quota/addon under the Billing & Quotas section of the app. We offer a flat 20% off on the stated prices. Thanks!
I've been evaluating the tool and have encountered a couple of significant challenges that I'd like to bring to your attention.
Folder Selection for Cloud Sync: It appears the integration does not allow users to select specific folders for synchronization. This is a critical feature for managing storage space, especially when syncing with a cloud account that has a large capacity. Could you...
Thank you for this detailed feedback on your evaluation experience. I appreciate you taking the time to highlight these specific challenges.
Folder Selection for Cloud Sync: You're correct that our current implementation allows specific folder selection, but with the limitation of one folder at a time. This restriction stems from how most cloud storage APIs handle authentication and...
Hi, Could you please explain the concept of storage? Is it about the total volume of files it can access when creating an AI repository? I assume that's not the case given all my files are probably 500 GB in size. I assume it only uploads the metadata while indexing and the storage refers to that. Can you please give me an indication how much total file size can it process if I buy say TIER 3 with 12 gb storage? Thank you!
Great question about how our storage system works! Let me clarify exactly what happens when you connect your files to RecordsKeeper.AI.
How Our Storage Works: Our storage allocation represents the total amount of data we can manage and process for you. The 12GB in Tier 3 means we can handle up to 12GB of your original files from your cloud storage or uploads.
Hi Kanishka, Really appreciate your detailed transparent explanation. Data volume is the key limiting factor in your T3 and 4 plan because depending on the business, if a lot of documents are in heavy power point format (where one 5 page document can be 20 MB because of heavy graphics), then your data cap is a real limiting factor. Can you please share email to contact directly? Thank you!
Sure, you can either reach out to our support team - support@help.recordskeeper.ai or you can direct write to me at kanishka@recordskeeper.ai Looking forward to hearing from you.
Q: When will the Microsoft OneDrive sync issue be fixed?
Several weeks ago I purchased your lifetime deal and from the get go I was unable to use the Microsoft OneDrive sync. I reached out to your team via chat and they informed me that Microsoft changed their API and it would take 1-2 weeks to reintegrate with the changes. It has already been nearly three weeks and I am getting ignored by your customer service team. When will the Microsoft OneDrive...
Verified purchaser
Share RecordsKeeper.AI
Q: New Company and users
What is the maximum number of companies I can create, and is there a distinct fee for each one? Does License Tier 1 allow for only one additional user, in addition to the Administrator?
Verified purchaser
Share RecordsKeeper.AI
Q: Prices for extra storage for sumolings.
Subject: Pricing for Additional Storage – Apsumo Lifetime Deal UsersHi Kanishka,I hope you’re doing well. I reached out via email last week regarding a question that’s come up repeatedly among our lifetime-deal subscribers, and I haven’t yet seen a response. To keep everyone informed, could you please share the pricing details for purchasing extra storage? Having this information available publicly would help address user inquiries more efficiently.
Verified purchaser
Kanishka_RecordsKeeper
Sep 15, 2025A: Hey! Thanks for your questions. I've reverted over email. You can find the prices of each additional quota/addon under the Billing & Quotas section of the app. We offer a flat 20% off on the stated prices. Thanks!
Share RecordsKeeper.AI
Q: Questions & Concerns Pre Purchase
I've been evaluating the tool and have encountered a couple of significant challenges that I'd like to bring to your attention.
Folder Selection for Cloud Sync: It appears the integration does not allow users to select specific folders for synchronization. This is a critical feature for managing storage space, especially when syncing with a cloud account that has a large capacity. Could you...
Verified purchaser
Kanishka_RecordsKeeper
Sep 8, 2025A: Hi there!
Thank you for this detailed feedback on your evaluation experience. I appreciate you taking the time to highlight these specific challenges.
Folder Selection for Cloud Sync:
You're correct that our current implementation allows specific folder selection, but with the limitation of one folder at a time. This restriction stems from how most cloud storage APIs handle authentication and...
Share RecordsKeeper.AI
Q: Question re Storage
Hi,
Could you please explain the concept of storage? Is it about the total volume of files it can access when creating an AI repository? I assume that's not the case given all my files are probably 500 GB in size. I assume it only uploads the metadata while indexing and the storage refers to that. Can you please give me an indication how much total file size can it process if I buy say TIER 3 with 12 gb storage? Thank you!
Verified purchaser
Kanishka_RecordsKeeper
Sep 9, 2025A: Hi there!
Great question about how our storage system works! Let me clarify exactly what happens when you connect your files to RecordsKeeper.AI.
How Our Storage Works:
Our storage allocation represents the total amount of data we can manage and process for you. The 12GB in Tier 3 means we can handle up to 12GB of your original files from your cloud storage or uploads.
Storage Allocation...
Share RecordsKeeper.AI
Hi Kanishka,
Really appreciate your detailed transparent explanation. Data volume is the key limiting factor in your T3 and 4 plan because depending on the business, if a lot of documents are in heavy power point format (where one 5 page document can be 20 MB because of heavy graphics), then your data cap is a real limiting factor. Can you please share email to contact directly? Thank you!
Verified purchaser
Sure, you can either reach out to our support team - support@help.recordskeeper.ai or you can direct write to me at kanishka@recordskeeper.ai Looking forward to hearing from you.