frank179Q: From free trial to tier 1
I installed it on my Mac for the free trial, and now it’s frozen. If I purchase Tier 1, will I have trouble using it on the same Mac?
Jatin_Reelify
Jun 7, 2026A: Hi Frank!
Using the free trial first will not block you from activating Tier 1 on the same supported Mac later.
The free trial does not block or conflict with the Appsumo license.
When you say “frozen,” do you mean the trial ended / license screen is stuck, or the app itself is not responding?
Please quit Reelify completely and reopen it once. If it still gets stuck, email us at [email protected] with a quick screenshot of the screen.
We’ll help you check it quickly so you can make sure everything runs properly before you buy.
Thank you for your quick and clear response. The free trial has ended, but the app isn't crashing—it just needs to be upgraded.
Thanks for clarifying.
In that case you’re good. Once you purchase Tier 1 and activate the Appsumo license, it will work on the same supported Mac.
The free trial ending does not cause any issue with activating the paid lifetime license.