4.3
Taco ratings
Customers are all about Reportz, praising its user-friendly interface, quick setup, and beautiful reports. The tool's seamless integrations and time-saving capabilities are also big hits. There are a few hiccups like limited integrations and occasional bugs, just small bumps on the road. Weighing the raves against the occasional grumbles, Reportz is hitting the mark and is a solid buy for those in need of a tool to track KPIs across marketing channels. Plus, with a 4.3 rating and 98 reviews, it's worth giving Reportz a try, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Terrible Support - Nothing For Over a MONTH
Terribleand I mean TERRIBLE support. Nothing for over a month. This company offers other software, I used those supports to BEG for a response. Would never recommend these guys
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Verified purchaser
Difficult to navigate
This was difficult to navigate, didn't have the customization options that I wanted, and overall wasn't a fit for my company.
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Verified purchaser
A potential gem
This would be a nice solution for reporting if the team focuses on support and responds to client feedback. It already has the trickiest thing that is getting the data from a lot of different sources, but the widgets and interface are still so limited, we cannot mix data yet, customize widgets, make filters, or sum totals. I mean, we have the data, but not possible to show in a proper and convenient way according to our customers' requirements. Sadly, I requested a refund now, but I will be happy to join again when the team answers the feedback and keeps developing and supporting. It has a big opportunity to beat Whatagraph, which costs +$2.5k/year
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Verified purchaser
Run don't walk away from this deal
Customer support is non-existent and I have the receipts. Its been over 2 weeks and my issues are still not resolved. Not worth your time, effort or energy. I would expect a heavy heart email in the future.
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Verified purchaser
Support Matters
Buyers beware, the system is buggy and I get it...it happens when pulling data from platforms that can switch up api's.
BUT, if you don't have support to address setup issues for clients you are wasting our money and hurting your reputation.
The Ai bot that does support is a time waster and can't remember or follow along the conversation thats in the same chat session. A real person should step in and look at the issues.
The founder touts that the company has been going strong since 2018...well in that case there is no reason for having support this bad.
If your an agency intesrested in whitelabelling the reports that go to your client this software is NOT the answer, to buggy.
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