Retable Questions

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Q: Hello Amy / Team AppSumo, would you please install an automation to send those notices per email to your customers?

Around Nov. 7 when the refund info and the deadline were posted i didn't get an information email.
Only after yesterdays email by Retable I checked back this product page to find Amys notice. 2 days to make such a decision is not enough and I could even have missed the email, especially this time around with all its holidays.

best regards

marco799PLUSDec 11, 2024
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Q: Another "Lifetime" hiccup.

It’s getting really annoying to learn software, provide feedback for improvement, and then get shafted as an early adopter. So tired of it.

Retable was another great platform that simply reneges on its promises and the purchase agreement made. Why does AppSumo even claim “lifetime access” and "All future Team Plan updates” when, in fact, one SaaS after another ignores these promises?

I know, there’s the “guarantee”… but hey, that’s giving me 50% back of my initial investment… but NONE of my time. And the hazzle to move data, get things set up and working elsewhere.

triangleforcesDec 10, 2024
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Q: Lost access to my account

Appsumo stated that Retable is shutting down, but Retable has confirmed that everything is running smoothly and there has been no official communication regarding this situation. Why are we being misled?

capichoDec 6, 2024
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Q: Do you still support the app?

I can not access my account(and some other user's as well per Discord). There is no reply from from Retable's side for days now.
Retable is truly a wonderful app and one of the best in the genre, but no support or access to my WORK is really screwing with my feeling towards team Retable.
Can someone please help me to access my account?

konrad98Nov 26, 2024
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Q: My LTD account is converted to Trial account, could you please check. TIA

dinesh.mediaproductionPLUSSep 14, 2024
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Q: Can I share a view and password protect it?

Max_NoNov 25, 2023
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Founder Team
Arzu_Retable

Arzu_Retable

May 15, 2024

A: Hello, you can share a specific view with a public URL, but our password protection feature is not yet live. 😊

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Q: + option to not show "empty cell" when referencing an empty cell

sionescu212PLUSMar 6, 2024
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Q: Also more date formats.

Would really need to be able to see "26 Mar, 2024" format in a date cell.

sionescu212PLUSMar 6, 2024
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Q: Really looking forward to this being back on AppSumo so I can upgrade to the next Tier.

Would love to see the option for two workspaces.

As for requests:
- two way sync
- ability to hide project sheets (tables) for when you have some that are only used for reference and you don't want them to clutter the ones you actually work on
- edit column titles when they are reference or lookup so that they are shorter

sionescu212PLUSMar 6, 2024
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Q: Hello, My use case is for use in a small law practice with up to staff (including lawyers).

What I am doing currently is to move the list of clients and matters from Excel to Retable. I have created a project with the following tables - "Clients", "2023 Matters" and "2024 Matters". I have shared the project with the front desk and paralegals so that each team member can add new clients and new matters. Below is a list of improvements I would like to see.

1. Currently, we add a new client on the clients table and then go to the matter table to create a new matter. The matters table has a client's column. We use this column to link each matter to the respective clients. We will like to be able to go to the clients table, click on a client, and then have an option to add a new matter for that client while retaining the ability to add multiple clients to one matter. Is this something possible at this time or can it be included in your future tweaks?
(2) We want the ability to click on a client and see a list of the matters linked to the client. Is this possible or on the roadmap?

(3) We want to be able to share a project with some team members without giving them access to all the tables in that project. Is this on on the roadmap?

(4) We want to be able to customize the buttons on the UI. For example, the button that says "add new row", we want to be able to change it to read "add new client" or "add new matter" depending on the particular table. Is this possible?

(5) We want to be able to hide some of the commands depending on the user. For example, if we dont want a particular user to be able to add new tables, is there a way to disable or hide that option in that user's interface?

(6) I am hoping to use this to track billable time, expenses, and clients' trust deposits/withdrawals (only as a backup) in the future. This will require a view where each matter can have a tab for time, expenses, and trust deposits/withdrawals. Is this a feature to expect in the future?

(7) Finally (for now), is it possible to add a feature to enable references and lookups from one project in another project? This way, one may create a project with tables containing lists which can be referenced or looked up from tables in another project?

Thanks for the good work so far.

chudi5PLUSJan 4, 2024
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Q: Hello!

I wasn't able to find an answer in the site documentation (or here on AppSumo), so I figured I'd ask -

Retable seems like a potentially great Airtable alternative for me. For my particular case use, one of the things I do the most with AT, I utilize AT's extensions - "Page Designer" in particular - to help me build tables that I can plug order information into, for the information to populate a page template I've configured. Essentially, I build an order receipt to provide to clients [that has all of my business information and their order information filled in from the table info].

I don't see anything about extensions offered, which somewhat renders the info tables useless for me. I also can't find anything about using the information to build a document, and tried the demo site but was unable to do so.

In case I missed it - is building a document something that is possible with Retable, or is it something that's going to be added onto the roadmap for implementation soon? And are AT similar extensions for tables going on the roadmap in the future?

Really this specific [document building] ability is the only thing holding me back from switching from AT, but if it's going to be added in the future that could be a potentially big win for me.

Would love to hear any insights your team could offer. Thanks in advance for your time!

alyssamdion1PLUSJun 26, 2023
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Founder Team
Mel_Retable

Mel_Retable

May 14, 2024

A: Hey there.
Thanks for the feedback.

Document creation is something we do consider to add, but it requires a use case on our side.

We like to release what is requested and desired other than to create something that does not work.

Pdf generation is our first step out from the records. And also record templates is something we unintentioally added as “default value” for each column.

You can always join our community in discord to see our releases and get notified on early about features. And it is a chance to meet like minded people because on there we are voting our one community feature to be built on the upcoming sprint.

👉🏻 https://discord.gg/3KtWYbgY7e

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Q: Is there a way to buy these licenses without subscribing to appsumo plus?

100715988487359917867Dec 1, 2023
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Founder Team
Batu_Retable

Batu_Retable

May 14, 2024

A: Heyy! Let’s contact us and we can give a special offer for you :) Can you send an email to support@retable.io

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Q: I am your Tier-4 user now.

Are you planning to add an language option of Traditional or Simplified Chinese and relevant curreny symobol(s) to your roadmap? Just let you know that I'd be happy to help you with translation if needed. Thank you!

william_oyDec 1, 2023
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Founder Team
Batu_Retable

Batu_Retable

May 15, 2024

A: Heyy, Hello! Thank you for your feedback. We appreciate your suggestions regarding language options and currency symbols. Feedback like yours is often taken into consideration. If there's anything else I can assist you with or if you have further suggestions, feel free to let me know. Your support is much appreciated! Also we would like to see you in our discord community :)

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Q: Can you transfer your ownership like to your company or another name or email?

c9ca503b774e4ddd953cfe319678b6a5Nov 28, 2023
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Founder Team
Batu_Retable

Batu_Retable

May 15, 2024

A: Hey,

Could you please send an email to support@retable.io

Thanks!

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Q: Hello, is the Google Sync feature ready?

Would it be available in lifetime deals on any tier?

renteriahNov 30, 2023
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Founder Team
Batu_Retable

Batu_Retable

May 15, 2024

A: Hey, it is great question, and there is a way to do that :) You can sync Retable with your Gsheets tables via Dokin. This is available for all tiers

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Q: Hi Arzu, 1/ Before investing more in Retable, I'd like to know how your Retable platform differs from ...

Stackby, a competitor offering here on AppSumo. Stackby seems offering lots of features and templates. Please advise!

2/ When will the Retable mobile version be available on iOS?

3/ Will I have the option to upgrade to higher tiers once the deal on AppSumo expires? I've seen other apps here on AppSumo offering that option.

eBizTechPLUSNov 29, 2023
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Founder Team
Batu_Retable

Batu_Retable

May 15, 2024

A: Hi, thank you for your questions to understand Retable more :) I will try to answer your questions below

1- Retable and Stackby are both powerful tools that offer versatile functionality for data management and collaboration. While they share some similarities, there are differences that set them apart: like our Team management and sharing options. However, it's important to evaluate your specific requirements and use cases to determine which tool aligns better with your needs and preferences. Exploring their feature sets, user interfaces, and pricing structures will help you make an informed decision.

2- We have submitted our app to the Apple store and are currently under review. We hope to be on the market very soon!

3- It is up to Appsumo's decision they might give a chance to us for that. We can discuss with the Appsumo team when you decide to upgrade :)

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Q: Hi there, Can someone help me better understand the automation and record limitations?

1st - if we run out of those credits, what's their cost for extra credits?
2nd - I'm an Airbnb manager, and I want to manage the inventory of my units. I manage a total of 13 units, and each unit would have about 30 to 40 different items to manage, like toilet paper, bedding, towels, coffee, soap, etc. I aim to have the cleaners submit a form when those items are running low, but I do not understand how it would count for the automation and records. So let's say that out of 40 items, a cleaner submitted a form to notify me that we're low in toilet paper and shampoo for 1 property. Would count as 2 automation (because it's 2 rows/items) and then I'd have only 8 credits left?

Thanks in advance for answering.

viniriegoPLUSNov 29, 2023
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Founder Team
Arzu_Retable

Arzu_Retable

May 15, 2024

A: Hello,

1- By default, you have 1,000 automation run counts for each project. If you need more automation run count credits, you can boost it with the automation run count addon. Automation run count addons are available in +25,000 packages, and allow you to increase your automation run counts up to +125,000. The price of the 1 package (+25,000 package) is $5.90/month. You get 2 months free with annual purchases and can purchase it for $59.00/year. Additionally, if you have AppSumo Tier 4, you will be offered +125,000 automation run count as a promotion for one of your projects. With the default 1,000 automation count, you will have a 126,000 automation run count for a project. For your other projects, it'll be 1,000/per month. If you prefer you can boost other projects with automation run count addons.

Unlike the automation run count, the automation count is 10 per project by default. If you need to increase the automation count, you can use the automation count addon for this. Automation count addon is sold in +10 packages and you can buy a maximum of +90 automation count. By purchasing an automation count, you can increase it to a total of 100 automation counts. The price of the +10 automation count addon package is $9.90/month. You get 2 months free with annual purchases and can purchase it for $99.00/year. Additionally, if you have AppSumo Tier 4, you will be offered +20 automation count as a promotion for one of your projects. With the default 10 automation count, you will have 30 automation run counts for a project.

To get more information about add-ons, you can check out this link: https://www.retable.io/faq/how-to-use-addons

2- This is deducted from the automation run count, not from the automation count. Automation run count is related to how many times an automation runs. In other words, 2 out of 1,000 automation runs are deducted and 998 automation run count remains in this case. This count is reset every month. If the cleaner reports that toilet paper and shampoo are running low via the same form, it will only decrease by 1 count. However, if the cleaner sends it in 2 different forms or needs to fill out the same form twice, it will be deducted twice. So, if the submitted form is added to your table in 2 separate rows, this means the "when the form is submitted" action is triggered twice.

Hope it helps 😊

Please feel free to join our Discord community for further information: https://discord.com/invite/wqNJb6USMF

Best,

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Q: My email and password were setup and verified through AppSumo and shows that it's activated, however there ...

was an issue when I tried to setup my account in Retable. What needs to be done to create my Retable account correctly.

pssllcNov 28, 2023
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Founder Team
Arzu_Retable

Arzu_Retable

May 15, 2024

A: Hello,

Could you please send an email to support@appsumo.com and support@retable.io
We'd be happy to help! :)

Best,

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Q: Hi, purchased today.

On the Map View, how do I add labels to the points on the map from a table column. Seems like this should be easy to do but can't figure it out. Makes it much more useful than just points on the map to be able to open the map view and have each point labeled. Thanks!

brian698Nov 27, 2023
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Founder Team
Arzu_Retable

Arzu_Retable

May 14, 2024

A: Hello,

To add a pin to any location in the map view, you should add a "Geolocation" column to your table and select the addresses you want to display on the map. You can also add a new pin by right-clicking anywhere in the map view twice.

If you need more support on this, you can take a look at this content: https://www.retable.io/faq/how-to-use-map-view

Or you can get support from our team by joining our Discord community: https://discord.com/invite/wqNJb6USMF

Hope it helps 😊

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Q: Hi, I have purchased your product.

Buy I am confused because it laces a basic but a critical functionality that Airtable and Start Infinity. I tried to contact from the chat from the App without no one responded to my concern.

In Airtable, Let's assume I have a table called "customers" and another table called "invoices". When I link (reference to customers table)"customers", from "Invoices" table, an automatic reference is created back to "invoices" table. And we can see all the invoices in a cell. And we can see all the invoices in a cell from the "customers" table

Is there any way achieving this on Retable?

PagehostJul 5, 2023
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Founder Team
Mel_Retable

Mel_Retable

May 14, 2024

A: Thanks for the purchase.

We do provide one way references. But it is on our roadmap to bring it, https://retable.io/roadmap

Regards.

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