I'm so sorry to hear you missed our Rocketbots deal!
Unfortunately, when a deal ends, our contract with the partner expires, so we cannot sell any more copies of the deal.When a product is about to leave the store, we usually post a timer on the Product Detail Page so Sumo-lings can see how much time they have until the deal is over (remember, our deals are based in CST).
Additionally, you can check out our new Ending Soon collection to be in-the-know for all deals that are on their way out of the AppSumo store! To note, sometimes deals sell out of codes before the posted timer reaches zero, so you have to be quick!If you want to see this deal return to the AppSumo store, feel free to submit a Deal Request (https://dealrequest.paperform.co/)
Again, sorry for the bad news. Hopefully, we'll have a deal just as desirable for you in the near future!
All the best!
(or join our Official Facebook Group (that's where we accept requests for tools). Just join and search for the most recent #ToolTalk post here: https://www.facebook.com/groups/OfficialAppSumo/)
Q: I stacked the deal but I can't see the webinar...
I liked it when it used to be on YT. why switch it to WN?
Also the GDPR and privacy and asking for a signup again in the browser are a real concern. Altho I stacked the deal I may cancel it if such concerns are skirted
considering there is no cookie consent: Where is your company located/registered? 2. Where can i read about how you treat SafeHarbour and GDPR? 3. Number 2 is even more relevant as I read in your terms about I, the customer am liable to ensure that my customers comply to your „generously“ crafted usage of any data from (and my customers)
I LOVE your offer but to be honest: Being located in europe I fear to face hundreds of lawsuits just from your terms as none of my customers feel being protected at least by the minimum requirements (related to law and regulations).
I hope you can explain or refer to your public safe harbour agreement and GDPR commitment - and explain how this fits to your terms.
But please remember that when you receive a message through an app (like Line or Wechat) they also might store your customers' chat/data, and we can't guarantee their privacy standards.
Hope this solves your question! Otherwise please follow up!!
Being in Hong Kong doesn't negate your requirements vis a vi EU.
The GDPR applies to ‘personal data’, which means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
Does the GDPR only apply to EU organisations? The GDPR applies to processing carried out by organisations operating within the EU. It also applies to organisations outside the EU that offer goods or services to individuals in the EU.
Because in your features you refer to "CRM for Instant Messaging Instant Messaging for Business Keep track of every conversation and the users you talk with. Collect user information to build profiles. Segment your audience. Optimize your funnel."
So you are using customer data and handling it, and if they are EU citizens you would be fowl of GDPR.
I'm no expert on GDPR I know enough to be dangerous I guess but, really think you need to look into this guys..?
I appreciate your open and honest response unfortunately it proofs what I thought.
Without any disrespect I doubt you technically implemented measures to comply with something you obviously did not understand well enough.
However, changing your reference section to “customers automating their messaging communications” rather referring to them as your own customers (as you did until yesterday) feels suspicious to me - at least it does not build trust.
They do NOT provide a Data Processor Agreement. So this offer is not valid for any companies in EU, nor any company that does business with Europeans. They do only provide DPA to Enterprise users.
A shame really.
@AppSumo I kindly ask you to do your Due Diligence before sending out offers like this.
Companies that do NOT provide a Data processor Agreement should not be allowed to add a deal here on AppSumo.
Please add this to your checklist when you are finding new deals. (Do they provide a DPA if they are handling the Sumolings' clients personal information? Yes= We can make a deal. No = We can not make a deal.)
In their temporary defence I have emailed them significantly on this and I have explained areas they need to look at and where to get help on GDPR compliance, I understand they have a team member dedicated to this. Whether they decide to do anything regarding this I can't say, but I am hopeful they will. It would be rather shortsighted not to, given the US is likely to move in a similar direction to the EU at some point.
But in all other respects your post is correct and I agree with your conclusions and observations, I concur that Appsumo could do more in especially of late in securing certain de minimus levels of service and expectations from deals. But in all things caveat emptor as they are under no obligation to as GDPR etc lies with the buyer ensuring it is compliant etc. ! :)
Could you please explain to us how Rocketbots handles unsubscribes in a broadcast? Do we have to build an unsubscribe workflow/survey for each one, or is there a way for recipients of a blast to opt out easily? People are very protective of their chat accounts. They do not like feeling they are being spammed. thx
Hi, can we have an update on this as I can neither use this or add to it and will have to refund if this is not going to be addressed as a priority. I appreciate this doesn't bother those unless you are in or deal with EU clients but that's a large part of the 'free' world you would be alienating even so. If you are considering GDPR based on a feature request, i doubt it is something people will request, it is something that should just 'be', from the outset, as it is not it should be a core update before any others. As it hasn't happened yet nor have you updated, I am beginning to feel this is something you'd rather not be bothered with..? I trust I am wrong, or I have invested goodwill into this to no avail.
I have been waiting for GDPR compliance for this deal. It's running out in just over 3 hours. I was prepared to stack at least five codes, but I won't. This tool sounds perfect, but I am in the EU. I work with EU users as well. Therefore I can't.
@AppSumo, please make clear statements about GDPR support in your tools.
Q: What's the difference in Rocketbot and Quaribot?
Are they both chat bots? Is Rocket able to integrate multiple chats is that the main differentiator? Thanks!
You can export your contact data, but once you delete the contact from Rocketbots you won't be able to message or broadcast to them until they message you again.
Unfortunately, this is a limitation that has been created by Facebook, LINE, WeChat and our other channel partners.
So, I want to make sure: 1. Before we delete, can we export the contacts?
2. There is no re-upload of the contacts?
3. How agency and big companies follow up on their customer if you limit us per contacts? Because even in your regular plan, you also restrict us with how many contacts we have.
4. Even if I stack to 9codes, and I reach 45.000 contacts in the future, the only possibility is delete the contacts?
I actually already see this deals since the first day, but havent buy because of this. Is there any solutions? Because for me every customer data is priceless.
You can export the contact field values you collect to csv or to another platform via Zapier.
Messaging app contacts do not work like email contacts. Messaging app companies create certain limitations. One of these limitations is that someone can only become a contact in a platform like ours if they message you first. Facebook, WhatsApp, WeChat etc do not allow us to "import" contacts then send them the first message. But perhaps they will create this capability in the future.
We cannot offer unlimited contacts because we need to ensure that the price we charge does not exceed the cost of storing and actioning on your data as well as building new features. The amount of contacts in your account is the best measure of this.
You can actually stack more than 9 codes, you just can't buy more than 9 codes from AppSumo at a time. If you check out multiple times you can buy 9 codes each time and stack as many codes as you want.
We understand that the value of a CRM is storing contact data. That is why we charge per contact to ensure that we can fulfill the customers' requirement to store contact data for the number of contacts they need.
Hope that helps 😄
Q: Can it combine with quriobot or any other integrations??
Q: Following on from DV’s post below and others on GDPR:
Hi Gerardo,
I have posted previously on GDPR ...
following another Sumo’s raising it, but it was ignored. I have spent two hours reading through and I am sorry to say you are not GDPR compliant. Which is a real shame this is a fine app and I would love to use it.
As a model of a great GDPR policy and a site operating similarly in tracking and using customer data please look at HotJar https://www.hotjar.com/legal for their GDPR and Opt-out policy.
I feel you are trying to obfuscate on GDPR which I don’t understand why would you feel the need to do so.
Can we please have a frank and open discussion on how you are GDPR compliant, compliant with EU data law, if you don’t intend to be please state as much. If you do please indicate when you will be.
Many thanks, I really hope this can be cleared up :)
Thanks for taking the time to look into this! We will have a look at Hotjar's GDPR policy you suggested as a guideline.
In May 2018 when the GPDR came into effect we updated our privacy policy and modus operandi to meet the requirements (as far as we could understand from them without hiring external consultants).
If you would like to understand any specifics on how we create, store, and dispose of data, I will be happy to guide you through the process.
And if you feel that could improve any area, I would appreciate your feedback and suggestions.
So after numerous Emails and asking several colleagues in the know, this app is not compliant for GDPR and I will unfortunately have to refund it, because it won't be anytime soon.
Previously, I thought to switch from task. to to rocketbots, maybe 4-9 code.
However, I don't want to gamble, waiting for other people to vote until this feature is planned. When see chat widget, people hope they will get an answer from human, not auto replied by the system that said no one is online.
Thank you for your response.
Q: Hi, does this integrate usefully with activechat?
And can my contacts on my fbook profile be on my crm 5/10000 contacts, and communicated with using this? Thanks
Will you continue updating the Website Widget? The screenshot on your help doc shows a very basic chat box, nowhere to add attachment or feedback survey/collect emails. 2. You mention a white label option to some other questions. Is this the same as No Rocketbot logo in the chat widget? It seems you are planning this for a reseller tier? Do you have any ideas how this will work for Sumolings wanting no branding? Do we lose our lifetime access? 3. Are contacts separate by Spaces? i.e. I manage several FB pages. I don't want the contacts to all go into one list with no way to tell who is which company's customers..
A: Thanks for the well-structured questions, appreciate it.
We'll continue updating our Web Widget in response to our feature requests. Attachments are on our to do but you can already create a survey to collect emails using automation you set up in the platform.
We've updated our Web Chat to have removable branding since the deal started.
The White Label Reseller Package is not part of the deal, however, you can use or Web Chat without branding.
Yes, each space has it's own channels connected so you can separate your channels by brand or similar.
Q: When I open the website it open Rocket.
io
and this already sold out
can we purchase rocket.io in app sumo ? I can not find it
Share Rocketbots
Hi utomo, this is Eddy with AppSumo!
I'm so sorry to hear you missed our Rocketbots deal!
Unfortunately, when a deal ends, our contract with the partner expires, so we cannot sell any more copies of the deal.When a product is about to leave the store, we usually post a timer on the Product Detail Page so Sumo-lings can see how much time they have until the deal is over (remember, our deals are based in CST).
Additionally, you can check out our new Ending Soon collection to be in-the-know for all deals that are on their way out of the AppSumo store! To note, sometimes deals sell out of codes before the posted timer reaches zero, so you have to be quick!If you want to see this deal return to the AppSumo store, feel free to submit a Deal Request (https://dealrequest.paperform.co/)
Again, sorry for the bad news. Hopefully, we'll have a deal just as desirable for you in the near future!
All the best!
(or join our Official Facebook Group (that's where we accept requests for tools). Just join and search for the most recent #ToolTalk post here: https://www.facebook.com/groups/OfficialAppSumo/)
Q: I stacked the deal but I can't see the webinar...
I liked it when it used to be on YT. why switch it to WN?
Also the GDPR and privacy and asking for a signup again in the browser are a real concern. Altho I stacked the deal I may cancel it if such concerns are skirted
Jaro_Rocketbots
May 15, 2024A: Hello thanks for the questions
Unfortunately, we cannot control where the webinar is available, that is something you'll need to discuss with the AppSumo team.
Since we've done the AppSumo we've updated regarding GDPR. You can read about our GDPR compliance here: https://rocketbots.io/gdpr-and-data-privacy/
Share Rocketbots
Q: Yesterday I had a problem with my credit card and I couldn't buy this amazing extension.
Is there a chance I can still buy it here?
Share Rocketbots
Q: 1.
considering there is no cookie consent: Where is your company located/registered?
2. Where can i read about how you treat SafeHarbour and GDPR?
3. Number 2 is even more relevant as I read in your terms about I, the customer am liable to ensure that my customers comply to your „generously“ crafted usage of any data from (and my customers)
I LOVE your offer but to be honest: Being located in europe I fear to face hundreds of lawsuits just from your terms as none of my customers feel being protected at least by the minimum requirements (related to law and regulations).
I hope you can explain or refer to your public safe harbour agreement and GDPR commitment - and explain how this fits to your terms.
Jerry_S
May 14, 2024A: Hello guys 👋
That is a hard question to answer! We are based in Hong Kong, so we don't ask for cookies concent.
Our product does follow GDPR compliance requirements and allows you to remain compliant, as long you use it correctly (ask for cookies concent, etc.)
We take data privacy and security very seriously, and we have dedicated pages where you can find more in detail our operation standards:
https://rocketbots.io/security/
https://rocketbots.io/terms-and-conditions/
But please remember that when you receive a message through an app (like Line or Wechat) they also might store your customers' chat/data, and we can't guarantee their privacy standards.
Hope this solves your question! Otherwise please follow up!!
Share Rocketbots
Following...
following
Following
But Line does reference GDPR..
https://terms2.line.me/linepay_GDPR_global?lang=en
Being in Hong Kong doesn't negate your requirements vis a vi EU.
The GDPR applies to ‘personal data’, which means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
Does the GDPR only apply to EU organisations?
The GDPR applies to processing carried out by organisations operating within the EU. It also applies to organisations outside the EU that offer goods or services to individuals in the EU.
Because in your features you refer to "CRM for Instant Messaging
Instant Messaging for Business
Keep track of every conversation and the users you talk with. Collect user information to build profiles. Segment your audience. Optimize your funnel."
So you are using customer data and handling it, and if they are EU citizens you would be fowl of GDPR.
I'm no expert on GDPR I know enough to be dangerous I guess but, really think you need to look into this guys..?
Verified purchaser
This answer doesn't convince me.
Verified purchaser
this
I appreciate your open and honest response unfortunately it proofs what I thought.
Without any disrespect I doubt you technically implemented measures to comply with something you obviously did not understand well enough.
However, changing your reference section to “customers automating their messaging communications” rather referring to them as your own customers (as you did until yesterday) feels suspicious to me - at least it does not build trust.
I think that GDPR and cookie consent is based on the location of the USER, not the COMPANY.
Hi, could we get an update on the GDPR aspect please?
They do NOT provide a Data Processor Agreement. So this offer is not valid for any companies in EU, nor any company that does business with Europeans. They do only provide DPA to Enterprise users.
A shame really.
@AppSumo
I kindly ask you to do your Due Diligence before sending out offers like this.
Companies that do NOT provide a Data processor Agreement should not be allowed to add a deal here on AppSumo.
Please add this to your checklist when you are finding new deals. (Do they provide a DPA if they are handling the Sumolings' clients personal information? Yes= We can make a deal. No = We can not make a deal.)
In their temporary defence I have emailed them significantly on this and I have explained areas they need to look at and where to get help on GDPR compliance, I understand they have a team member dedicated to this.
Whether they decide to do anything regarding this I can't say, but I am hopeful they will. It would be rather shortsighted not to, given the US is likely to move in a similar direction to the EU at some point.
But in all other respects your post is correct and I agree with your conclusions and observations, I concur that Appsumo could do more in especially of late in securing certain de minimus levels of service and expectations from deals. But in all things caveat emptor as they are under no obligation to as GDPR etc lies with the buyer ensuring it is compliant etc. ! :)
Could you please explain to us how Rocketbots handles unsubscribes in a broadcast? Do we have to build an unsubscribe workflow/survey for each one, or is there a way for recipients of a blast to opt out easily? People are very protective of their chat accounts. They do not like feeling they are being spammed. thx
Hey everyone 👋
We are preparing a report with the details of our GDPR compliance status, please hold on ☺️
P.S. Thanks to the great people that have been contacting us on private channels with suggestions and bits of advice.
Hi, can we have an update on this as I can neither use this or add to it and will have to refund if this is not going to be addressed as a priority.
I appreciate this doesn't bother those unless you are in or deal with EU clients but that's a large part of the 'free' world you would be alienating even so.
If you are considering GDPR based on a feature request, i doubt it is something people will request, it is something that should just 'be', from the outset, as it is not it should be a core update before any others. As it hasn't happened yet nor have you updated, I am beginning to feel this is something you'd rather not be bothered with..? I trust I am wrong, or I have invested goodwill into this to no avail.
I have been waiting for GDPR compliance for this deal. It's running out in just over 3 hours. I was prepared to stack at least five codes, but I won't. This tool sounds perfect, but I am in the EU. I work with EU users as well. Therefore I can't.
@AppSumo, please make clear statements about GDPR support in your tools.
Q: What's the difference in Rocketbot and Quaribot?
Are they both chat bots? Is Rocket able to integrate multiple chats is that the main differentiator? Thanks!
Jaro_Rocketbots
May 15, 2024A: There is quite a difference.
Quiriobot is a bot builder.
Rocketbots is a CRM for messaging app business accounts with some chat automation features.
Share Rocketbots
Q: If i have 2 websites , how many codes i will need ?
And if i purchase 2 codes, how its contact limit will be utilized for 2 different websites ?
Jaro_Rocketbots
May 15, 2024A: You can place Rocketbots on two websites with one code.
You can connect the 2 websites to a single space or multiple spaces, in either case, the contacts will be shared.
Share Rocketbots
Q: Can Rocketbots be installed using Google Tag Manager?
Jaro_Rocketbots
May 15, 2024A: Thanks for your question
We have 3 widgets:
A Web Chat widget
A Multi-Channel widget
The Facebook Chat plugin
All of these can be installed using GTM.
Share Rocketbots
Q: 1.
If we want to delete contacts, can we save it?
2. Can we reupload the contact and send the broadcast to them again?
Jaro_Rocketbots
May 14, 2024A: Thanks for the questions.
You can export your contact data, but once you delete the contact from Rocketbots you won't be able to message or broadcast to them until they message you again.
Unfortunately, this is a limitation that has been created by Facebook, LINE, WeChat and our other channel partners.
Share Rocketbots
Verified purchaser
So, I want to make sure:
1. Before we delete, can we export the contacts?
2. There is no re-upload of the contacts?
3. How agency and big companies follow up on their customer if you limit us per contacts? Because even in your regular plan, you also restrict us with how many contacts we have.
4. Even if I stack to 9codes, and I reach 45.000 contacts in the future, the only possibility is delete the contacts?
I actually already see this deals since the first day, but havent buy because of this. Is there any solutions? Because for me every customer data is priceless.
Thanks for the additional questions.
You can export the contact field values you collect to csv or to another platform via Zapier.
Messaging app contacts do not work like email contacts. Messaging app companies create certain limitations. One of these limitations is that someone can only become a contact in a platform like ours if they message you first. Facebook, WhatsApp, WeChat etc do not allow us to "import" contacts then send them the first message. But perhaps they will create this capability in the future.
We cannot offer unlimited contacts because we need to ensure that the price we charge does not exceed the cost of storing and actioning on your data as well as building new features. The amount of contacts in your account is the best measure of this.
You can actually stack more than 9 codes, you just can't buy more than 9 codes from AppSumo at a time. If you check out multiple times you can buy 9 codes each time and stack as many codes as you want.
We understand that the value of a CRM is storing contact data. That is why we charge per contact to ensure that we can fulfill the customers' requirement to store contact data for the number of contacts they need.
Hope that helps 😄
Q: Can it combine with quriobot or any other integrations??
Jaro_Rocketbots
May 15, 2024A: We integrate with Zapier, so if Quriobot or your other platforms have and integration with Zapier you'll be able to create zaps and pass data.
Share Rocketbots
Q: Is there also a data processor agreement?
For EU Companies?
Jaro_Rocketbots
May 15, 2024A: Thanks for the question.
You can request a DPA on our privacy page and we'll provide you with one.
Share Rocketbots
Q: I manage several websites (profiles if you will) How many profiles can I add to this (can I have 5 messenger profiles for example)?
How many pages can I manage?
Jaro_Rocketbots
May 15, 2024A: You can connect as many Facebook pages as you like to Rocketbots 😄
Share Rocketbots
Q: As many of us already use Mobile Monkey for messenger chat blasting (and drip campaigns and other stuff), ...
could we also use RocketBots, but just for customer chat conversations and contacts creation?
Going further, can RocketBots be used in conjunction with messenger tools like MobileMonkey/ManyChat/ChatFuel?
And how about ActiveChat (for Woocommerce related support), can we use both tools together?
Jaro_Rocketbots
May 15, 2024A: Thanks for the question.
There is no technical limitation to connecting all those tools to a single Facebook page.
But it will be up to you to ensure that the automation you set up in individual tools don't conflict with each other in terms of user experience
Hope that helps 😄
Share Rocketbots
Q: Instead of stacking codes to get more contacts, can we use them for additional accounts/brands?
Jaro_Rocketbots
May 15, 2024A: Thanks for the question
The AppSumo deal includes unlimited spaces. Each space has its own channels, surveys, automation and users. You can use one of these for each brand.
The contacts you get from the deal will be shared across all those spaces.
Share Rocketbots
Q: Following on from DV’s post below and others on GDPR: Hi Gerardo, I have posted previously on GDPR ...
following another Sumo’s raising it, but it was ignored.
I have spent two hours reading through and I am sorry to say you are not GDPR compliant. Which is a real shame this is a fine app and I would love to use it.
As a model of a great GDPR policy and a site operating similarly in tracking and using customer data please look at HotJar https://www.hotjar.com/legal for their GDPR and Opt-out policy.
I feel you are trying to obfuscate on GDPR which I don’t understand why would you feel the need to do so.
Can we please have a frank and open discussion on how you are GDPR compliant, compliant with EU data law, if you don’t intend to be please state as much. If you do please indicate when you will be.
Many thanks, I really hope this can be cleared up :)
Jerry_S
May 15, 2024A: Hello 👋
Thanks for taking the time to look into this! We will have a look at Hotjar's GDPR policy you suggested as a guideline.
In May 2018 when the GPDR came into effect we updated our privacy policy and modus operandi to meet the requirements (as far as we could understand from them without hiring external consultants).
If you would like to understand any specifics on how we create, store, and dispose of data, I will be happy to guide you through the process.
And if you feel that could improve any area, I would appreciate your feedback and suggestions.
Looking forward to hearing from you soon!
Share Rocketbots
So after numerous Emails and asking several colleagues in the know, this app is not compliant for GDPR and I will unfortunately have to refund it, because it won't be anytime soon.
Q: Will you plan "Scheduling for Chat Plugin"?
https://rocketbots.canny.io/feature-request/p/scheduling-for-chat-plugin
Jaro_Rocketbots
May 14, 2024A: Yes, once it gets enough upvotes we'll move it to the roadmap 😄
Share Rocketbots
Hi Jaro,
Previously, I thought to switch from task. to to rocketbots, maybe 4-9 code.
However, I don't want to gamble, waiting for other people to vote until this feature is planned.
When see chat widget, people hope they will get an answer from human, not auto replied by the system that said no one is online.
Thank you for your response.
Q: Hi, does this integrate usefully with activechat?
And can my contacts on my fbook profile be on my crm 5/10000 contacts, and communicated with using this? Thanks
Jaro_Rocketbots
May 15, 2024A: Sorry, we don't integrate with Activechat.
Facebook doesn't allow connecting to personal profiles, just Facebook pages. Anyone who chats to your Facebook page can be your CRM contact.
Share Rocketbots
Q: Hello, 1.
Will you continue updating the Website Widget? The screenshot on your help doc shows a very basic chat box, nowhere to add attachment or feedback survey/collect emails.
2. You mention a white label option to some other questions. Is this the same as No Rocketbot logo in the chat widget? It seems you are planning this for a reseller tier? Do you have any ideas how this will work for Sumolings wanting no branding? Do we lose our lifetime access?
3. Are contacts separate by Spaces? i.e. I manage several FB pages. I don't want the contacts to all go into one list with no way to tell who is which company's customers..
Thank you
Jaro_Rocketbots
May 15, 2024A: Thanks for the well-structured questions, appreciate it.
We'll continue updating our Web Widget in response to our feature requests. Attachments are on our to do but you can already create a survey to collect emails using automation you set up in the platform.
We've updated our Web Chat to have removable branding since the deal started.
The White Label Reseller Package is not part of the deal, however, you can use or Web Chat without branding.
Yes, each space has it's own channels connected so you can separate your channels by brand or similar.
Hope that helps 😄
Share Rocketbots
Q: Excuse me ~ Is it possible to integrate quriobot?
Jaro_Rocketbots
May 15, 2024A: If Quiriobot has a Zapier integration you'll be able to push data from Rocketbots to Quriobot.
Hope that helps 😄
Share Rocketbots
Q: hello!
how do you cover multi language support?
Jerry_S
May 14, 2024A: Hey there! Our platform UI is currently only in English (although it can be brilliantly translated by your browser to any language).
Our artificial intelligence works in +15 Languages: https://docs.rocketbots.io/languages
Share Rocketbots
Hi Gerardo, do you have plans to extent the amount of ai languages, dutch for example?
Yes, if you need a language, in particular, you can ask for it on our feature request page: https://rocketbots.canny.io/feature-request
New languages just take us a couple of days to add :)
(We just never had anyone asking for dutch yet)
Hello!
Let me get this straight, this means RocketBots will not work in Spanish? or just partially?
Thanks in advance for clarifying
Yes, Rocketbots completely supports Spanish for Artificial Intelligence.
You can see what other languages we support here: https://docs.rocketbots.io/languages
Q: For the native chat, can customer continue the chat even they close the windows?
Jaro_Rocketbots
May 15, 2024A: Yes, as long as they don't clear their cookies or come in from a new or incognito browser, they will be able to continue the conversation.
Hope that helps 😄
Share Rocketbots