I have been giving Scribe time to resolve a design issue that makes their app not usable for me. Today I intended to refund the purchase, having given the app developer Scribe the maximum amount of time to resolve. When I tried to refund, I see the ability to do so has been removed from my account. Why?
Scribe did finally reply with news they planned to add the ability we need to their app in the future. I will leave the account in place and will not refund after all. Thank you.
Q: Hello
I really like this product.
I'm trying to figure out if it's possible to insert more than one phone number in my signature. I want to include my office number and mobile number. I don't see a way to do this.
Q: Hello Clement, Can you please explain the difference between this offering and the one back in January which I purchased.
Above it says the $69 license offers 5 Users and in post it says 1 License = 1 User, 1 Scribe account = 1 email provider. Can you please expand on this as I am somewhat confused. Thanks!!
Q: my plan now falls under 'FREE' plan, so what am I paying for now?
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Q: Today is day 60 since my purchase.
I have been giving Scribe time to resolve a design issue that makes their app not usable for me. Today I intended to refund the purchase, having given the app developer Scribe the maximum amount of time to resolve. When I tried to refund, I see the ability to do so has been removed from my account. Why?
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Hi jdodson,
Please reach out to support@appsumo.com and they will be able to help you with this.
Verified purchaser
I sent the above to support along with a link to my post to document the day/time I attempted a refund. Thank you.
Verified purchaser
Scribe did finally reply with news they planned to add the ability we need to their app in the future. I will leave the account in place and will not refund after all. Thank you.
Q: Hello I really like this product.
I'm trying to figure out if it's possible to insert more than one phone number in my signature. I want to include my office number and mobile number. I don't see a way to do this.
Clement_Scribe
May 15, 2024A: Hi frampton, we do have several templates with office and mobile phone numbers :) Look at our templates library.
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Q: Hi, don't you have the original design template displayed in your website and here on appsumo anymore?
I didn't see that as an option setting up.
Clement_Scribe
May 14, 2024A: HI jonah04 it's because our homepage hasn't been updated with our new templates yet :)
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Verified purchaser
Bummer, I like the classic/original one.
Q: Hello Clement, Can you please explain the difference between this offering and the one back in January which I purchased.
Above it says the $69 license offers 5 Users and in post it says 1 License = 1 User, 1 Scribe account = 1 email provider. Can you please expand on this as I am somewhat confused. Thanks!!
Clement_Scribe
May 15, 2024A: Hi jschechter :)
It's the same except that we improved the product a lot since the last campaign :) That's why price has increased by 10$ :)
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Hi jschechter :)
It's the same except that we improved the product a lot since the last campaign :) That's why price has increased by 10$ :)