108782982410257273200Q: Wellness, supplement, & CBD-related business policies & restrictions
Hello,
I’m based in the United States and currently evaluating SellDone as a long-term ecommerce platform for my wellness and personal care brand. We plan to expand into CBD topicals, herbal teas, and dietary supplements alongside our existing body care products.
I’d like clarification on how SellDone handles:
* CBD and supplement product policies
* Payment processing compatibility for these product categories
* Compliance expectations or restrictions for US-based businesses
* Any limitations regarding product claims, labeling, or checkout processing
* Whether these categories require third-party integrations or specialized merchant accounts
I want to ensure the platform is scalable and compliant before fully migrating our business ecosystem.
Alireza_Selldone
May 20, 2026A: Hello,
Thank you for your detailed question. Wellness and supplement businesses are absolutely possible on Selldone, and we already have merchants selling products in these categories.
Regarding CBD products specifically, the most important factor is usually the payment provider and your local regulations, not the ecommerce platform itself. Different gateways have different policies for CBD, supplements, herbal products, and wellness items depending on the country and business registration.
For example:
Some payment providers allow CBD businesses after approval/KYC
Some providers completely restrict CBD-related transactions
Others may require additional compliance documents
Selldone itself is flexible and API-first, so you can connect payment gateways that support your business model and region.
About compliance and checkout:
You fully control your product descriptions, disclaimers, and labeling
You can configure taxes, shipping rules, legal pages, and checkout flows
You can also connect third-party systems through APIs and webhooks if needed
For supplements and wellness products, many merchants use standard gateways like Stripe (depending on region and approval), while others use more specialized providers.
One important advantage of Selldone is that your business is not locked into plugins. You can manage:
Physical products
Digital products
Subscriptions
POS/in-store sales
Multi-vendor marketplaces
CRM and automation
all in one infrastructure.
We are also continuously expanding our payment integrations and infrastructure based on merchant demand and regional needs.
Regards,
Alireza