Semdash Questions

Showing 1 - 5 of 214 questions
IRONPALMIRONPALM
IRONPALMPLUS
Edited Dec 4, 2025
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Q: Credit use

Hi, can you tell me what constitutes using one credit?

Also in your FAQ's you said this: "Currently, there is no information available on the dashboard regarding credit reset times." [end quote]

But how can we know how credits we have left without having to contact support. This is not practical. Imagine I use up my credits and dont realise and then won't I incure a bill to pay?

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fabian550fabian550
fabian550
Dec 3, 2025
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Q: Help with merging credits

Hey, I sent an email a couple of days ago about stacking two Tier 5 plans. I’ve already purchased the second one, but I haven’t received a response to my email yet. I might need this resolved fairly urgently because I’ll be using a lot of credits soon. Could you please help me with this?
Thanks!

Founder Team
Hazem_infinity

Hazem_infinity

Dec 5, 2025

A: Hi Fabian, I believe we reached out via email. Is this now resolved?

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Matt_S_HMatt_S_H
Matt_S_H
Dec 2, 2025
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Q: Top up credits?

Hi Josh,

What are the options if we use all our monthly credits?
Can we do one time purchases of 'top up' credits for heavy months?

Regards,

Matt

Founder Team
Hazem_infinity

Hazem_infinity

Dec 2, 2025

A: We offer up to 20K monthly credits on tier 5

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DanielNeubauerDanielNeubauer
DanielNeubauerPLUS
Dec 2, 2025
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Q: Why not have a cached version of everything we do?

Let's say we run multiple reports for a specific domain or keyword - why not cache this data or store it so that when I want to check the data for that domain or keyword again it gives me the option to show the already analyzed and gathered data or fresh data and then only the fresh data will deduct credits?

Founder Team
Hazem_infinity

Hazem_infinity

Dec 2, 2025

A: I already applied caching for almost all the tools. Where do you see it’s not cached?

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DanielNeubauerDanielNeubauer
DanielNeubauerPLUS
Dec 2, 2025
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Q: Search Console Integration

Hi there,

I see that there is a search console integration but I also see that we can only connect one search console at a time which is not so great for agencies like us.

Is there a way to add//connect multiple search consoles in semdash and if yes, how?
And if it is not possible, is that something that can be added to roadmap and implemented fairly quickly?

Founder Team
Hazem_infinity

Hazem_infinity

Dec 2, 2025

A: That’s a brilliant note. I will ask IT to add feature for multiple sites connected simultaneously

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