4.2
Taco ratings
Customers appreciate SendFox - Plus exclusive for its user-friendly interface, seamless automation, and affordable pricing. Some users have noted limitations in integrations and template options, but overall, SendFox is a solid choice for simple and effective email marketing. With a 4.2 overall rating from 270 reviews, it's a worthy investment for those seeking an affordable email marketing tool.
AI-powered summary of customer reviews
Verified purchaser
They have features... but don't work.
They have good options in the system "BUT THEY DON'T WORK."
1. we can next delivery gap but "it's not working", By default it keeps 1 day only.
2. If we add a new email in automation, it doesn't add the previous one.
It's good for simple use. Support is not that good.
I raised this issues to support. But of no use?
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Verified purchaser
Send Fox is Great, BUT
I get it, there is a checkbox that you check when you first sign up that says you will not send affiliate offers via sendfox.
Be warned, they are Draconian about this and will not hesitate to delete the work you have done over the years.
Look elsewhere for better service.
WOULD A WARNING HAVE BEEN TOO MUCH EFFORT? I guess so. DO NOT MAKE A MISTAKE
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Verified purchaser
I wanted to switch from Brevo to Sendfox, I lost my money
I've been seduced by the ability to send unlimited emails since I planned to hold a daily newsletter. But there are a few critical points that preclude me to use this solution in the end :
- Double opt-in is mandatory or you have to pay a monthly extra fee to turn off double optin. This sounds like an unacceptable form of user hostage-taking when you build your advantage on lifetime deals.
- The solution poorly integrates with Wordpress and Divi despite the likepress plugin. It makes some critical errors and decrease website stability.
I am very deceived, since the offer seemed really attractive.
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Verified purchaser
Slow to send emails, slow support
Great value when it works but omg I just tried to send my first big email (after months and months of sending welcome emails with great response rates) and low and behold Sendfox goes into some kind of 'warm up' mode where they don't. send. the. email. for. an. indefinite. period. of. time. What the heck! :(
I've reached out to support and received a generic response about how they're trying to protect my reputation by only sending my emails to a small amount of people at a time. Sounds great in theory but hey guess what? I have a time-sensitive email that I actually just want to send.
Here are some issues I see with Sendfox's approach:
1. There was no warning this would happen, not even a 'hey if you're sending out an email to this many people it may take X time, are you cool with that?'
2. There is literally no time frame this will be resolved.
3. There is no undo, so even if I wanted to try sending out the email only to 'active' contacts etc. it's too late! I have no idea who has received the test email, and now I can't even go with another service because I don't want to send people the same email twice!
4. Support has been really slow. It's been over 2 days now and my email is still in 'warm up' mode or whatever. In the last 24 hours I have received no word from support but I have receieved wait for it - 2 promotional emails from Appsumo! - So wait... Appsumo is allowed to send promotional emails to me, but I'm not allowed to use their tool to send emails? C'mon guys!
If they changed the name to SendSnail I feel like I would at least have been better prepared :(
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Verified purchaser
Love SendFox
I have it on all my sites and I recommend it to my clients as well
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