SendFox Reviews

Sent an email campaign overnight, woke up to an account that can't navigate anywhere outside the Accounts page. No explanation whatsoever for locking the account and three attempts to contact support all went unanswered.

We set up 20 email campaigns for Black Friday/Cyber Monday. Only 4 actually went out.
Today I received an email that my account will be placed on "optimization" and they will only send emails to new subscribers that have option emails within the last 30days. Not helpful, wasted time and energy plus lots of lost income potential.

It's on their webpage, it wasn't there when I first sub to this plan.
Making it very odd to add such "option" that's not "optionnal".

So I can get a lot of people to sign in manually via a form, but they also have to confirm their sub via email. And we have to pay 10$ month to get rid of it ?

Also, "custom HTML" is not true. You cannot add custom styles, or div tags, you can only use the very old fashionned HTML Tags such as "b", "i", "u" but you cannot use stuff that is really helpful to build a solid brand.

This plan is a scam.

If you are looking for something to send emails similar to other services like MailChimp or the like, it is good. You can buy upgrades for some tools but the basic package does what it says.

Overall, this interface is just hard to use and not very specialized. You can't edit contact names or numbers quickly, there are no options that I saw for selecting fields when importing CSV files and therefore every import was riddled with contact naming errors.

Overall, I'm having a simpler time with a spreadsheet and different contact manager.