SendFox Reviews

I bought a Level 4 Sendfox account a long time ago, and they removed my access to it. The worst part is that support hasn't given me any answers. I've been in touch with support for over a month, and to this day, they still haven't given me a solution. If the account is for life, I don't understand why Appsumo or Sendfox deleted my account and haven't given me a timely solution. I just hope they give me back access to my Level 4 Sendfox account.

My client's account got locked with a note saying to contact customer support.

Tried emailing the team at sendfox and appsumo but no response for over 2 weeks.

It doesn't look like live chat is working either.

As a company in the hospitality industry operating on a B2B model, our marketing efforts rely heavily on direct client relationships and personal data collection rather than website-driven subscriptions, since we do not deal directly with consumers.

However, your platform continues to flag our campaigns as if we are sending emails outside of a subscription list. To clarify, the contacts we uploaded are legitimate clients from our system and established business connections, not publicly sourced or cold outreach.

Another concern is the restriction on deliverability. When open rates are low, your system prevents emails from reaching newly added contacts and only sends to those who have previously engaged. For a B2B company like ours, this significantly limits the purpose of using your service. If new, valid business contacts cannot receive our emails, then the tool does not serve its intended function for us.

Given that we have used the system for less than one month, and considering these limitations make it unsuitable for our business needs, I would like to request a refund.

Please refund as soon as possible. Thank you.

The lifetime deal is incredible. But there is a HUGE Catch.
The Email delivery system is EXTREMELY SLOW.

I have an automation where people signup and they get a Freebie in the email. The double opt-in email gets delivered quickly but the automation email after that take between minutes to hours to be delivered.
I read the reviews about slow delivery and ignored them because I thought I just send emails in the low hundreds per month. But nope, unfortunately you get what you pay for.

Ps. Apologies for using all caps at places, but I found it necessary.

SendFox is easy to use, and campaigns are straightforward to send.

However, the issue with having a list of, say, 180 people and yet the email only gets sent to 46 is extremely frustrating. Even if they all JUST joined from a giveaway. They're just dead leads.

Also, I've been using for a while and there have been no design-focused updates, which makes it less and less competitive as other email senders expand their offerings to understand that people rarely read emails these days if they aren't visually appealing. I would LOVE to see some increased user opportunity to add even simple design.

I like the pricing structure compared to others, though. I also like how you can categorize your audience.