Sendpilot Questions

Showing 1 - 5 of 233 questions
rebekah640rebekah640
rebekah640PLUS
May 25, 2026
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Q: Can we extend our refund period as the product is not working while we wait for your rebuild

Hi there Sendpilot team, I have received your email about you doing a full rebuild based on the platform not working rather than fixing issues due to the traffic you have received has broken the system.

How long is that going to take for us to be able to pilot it?

Can we extend our money back period?

Our app is not really working, we get a maximum of about 50 outreach per week, per person. ...

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APe89610APe89610
APe89610
May 20, 2026
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Q: Leads Database - Search Capped at 500

Why do the search caps at 500 leads?
How do we expand that?

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mazzelmazzel
mazzelPLUS
May 20, 2026
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Q: Support response time

Asked a support question a week ago, and still no response. What's up with that?
Our campaign just stopped and we can no longer activate it

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savio91savio91
savio91PLUS
May 15, 2026
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Q: Are you planning to return?

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ABTechABTech
ABTechPLUS
May 8, 2026
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Q: LinkedIn Hacked

I sent a message to support and never got a response. I had my LinkedIn account connected to Sendpilot and it got hacked. First time this has ever happened. Is this a common occurrence? What safety measures do you all have in place?

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