SERPWizz Questions

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Q: How do I get in touch with support?

I've put a review asking for support, I've contacted your support page 3x and still no response.

KolleenPLUSOct 13, 2022
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Q: is it possible to purchase white label reseller license and install your software on my own hosting/server?

in what language or framework it was coded? and what would be the cost? thank you.

116400112494193295415Aug 18, 2023
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Q: Can someone from SERPwizz please reply to me?

I've submitted tickets, tried the support chat, and no one replies.
I'm getting PHP errors in the app.
Thank you,

ClayEdwardsPLUSDec 9, 2022
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Q: Hi Deepak, you got to launch this back again please.

josh2868PLUSOct 22, 2022
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Q: I see the deal ending soon and still unsure to press the buy button....

so many questions poiting to that you are just back to make money again and then disappear like last LTD youd did...Please answer.

aams87Oct 10, 2022
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Q: I don't know how reliable this app is.

You give amazon a score of 42 and google a score of 59.

Then I did one for my own site, that's not even fully developed and you gave it 72. You have got to be kidding me. Something is off here.

ShopaholicPLUSOct 10, 2022
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Q: I purchased the Tier 1 license a few days ago but when I log in to the account Embed Settings are hidden behind the "Pro" wall.

It says in the description here that Embedding is included. No one answers your fake chat support.

How does this get resolved? or should I just process a refund?

jared0Oct 10, 2022
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Q: 2 Weeks today since I've done the DNS changes for whitelabeling, still not working and getting no support.

Tried Chat, emailed both support and admin emails. Tried Facebook messenger. Nothing. I'm getting ignored and nobody is helping me sort out the whitelabeling. So let me try here.

Could I PLEASE get some assistance?

RugoshathOct 7, 2022
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Q: I use a similar tool and would love to switch this but there's one feature I need.

Do you have the ability for me to use a custom URL in which I stick the domain that needs audited to the end of my custom URL and the audit runs automatically?

Example: audit.myagency.com/websitetoaudit.com - this would audit the domain websitetoaudit.com

Does SERPWizz do that?

Ashton50347Oct 6, 2022
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Q: Hi there, i tested the Audit on your site with my own website https://mister-seo.

com/.

Most of the results are reasonable.

BUT: I completely do not agree with the result concerning Meta Keywords:

"You need relevant keywords in your metadata if you want to improve your SEO ranking! 🛠️.
Meta Keyword : Meta keywords not found!"
You even marked this with "High Priority"

That is simply not true. Meta Keyword are not a ranking factor. I even recommend my clients NOT to use Meta Keywords.
This result would be a reason not to buy your tool.
Is it possible to switch of this in the back-end?

Another result which was not correct:
Analytics
Uh-oh. We couldn’t locate your website’s analytics tool. 🛠️.

Not true. I implemented Google Analytics via Google Tag Manager. The tool does not seem to recognise this.

MisterSEOPLUSOct 6, 2022
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Q: Apologize, I don't think my last question went through.

I am planning on getting two stacks with hopes up upgrading to 3 stacks at a later date for unlimited in the future.

Would I be able to still upgrade to 3 stacks after you guys leave appsumo, or would I be stuck with 2 ?

KailonPLUSOct 5, 2022
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Q: Hello, I am going to purchase your app.

My concern is regarding your reviews here : they are unfortunately bad… and most of them are about : lacking support.

At the same time, I’ve seen an impressive review about your app on youtube = that’s why I am willing to purchase it.

But, I’m still not sure… as I just said : awesome app… but terrible support.

To be short my question is: What happened ? Are you guys passionate about your project ? Do you or the team have the fuel, fire, desire to turn this app into a successful business story ?

Because SERPWizz is really powerful !

I would love, if you can explain to us the reality that we cannot see (like what’s your daily routine to make it work, run and scale it to make it bigger). Who are the persons in charge + Is it easy for you to follow the roadmap and make it done + why there’s a lack of support? How do you see the future of this project in the next or 2 years ?

I know behind your screen, you can respond to me (or us) by writing whatever you want… but my meaning is : I hope that SERPWizz is not a secondary project or a project that will disappear…

Because again; SERPWizz is really a powerful app !

I am ready to purchase your app.

But, are you guys ready to turn those bad reviews into meaningful reasons to scale this wonderful app into a multi-million dollar business ?

Awaiting your reply, thank you for your reading.

appreviewOct 5, 2022
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Q: I want to know before buying,is this available in french?.

Can i generate report in french with my branding? Please let me know thank you

OneforAllOct 3, 2022
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Q: according to your roadmap, the last update was last year.

when is the next update/features coming and what is it?

benlauworkPLUSSep 16, 2022
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Founder Team
Deepak_SERPWizz

Deepak_SERPWizz

May 15, 2024

A: Hey benlauwork,

We are adding more language by the end of this month, Our team is currently working on Spanish and other language for the reports.

Thank you.

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Q: Hello Deepak, I have 2 questions: 1.

you said German would come in the next few months (See my question of 30.07.22). What is the status here now, is there an approximate date? (https://appsumo.com/products/serpwizz/questions/hello-is-the-tool-also-available-in-ger-919347/).

2. will the individual reports come as planned at the end of November?

Best regards,
RobX

RobXPLUSSep 21, 2022
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Founder Team
Deepak_SERPWizz

Deepak_SERPWizz

May 15, 2024

A: Hey RobX,

We are adding more language by the end of this month, Our team is currently polishing things up before we update the system.

Thank you

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Q: Where can I find the roadmap?

According to another user it says that the last update was a year ago? Seriously looking to buy ASAP but this is a bit of a red flag for me, so if you could answer these questions for me it would help me make an informed decision before buying.

RugoshathSep 20, 2022
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Founder Team
Deepak_SERPWizz

Deepak_SERPWizz

May 15, 2024

A: Hey Rugohath,

Thank you for your interest. We will be adding more language. It should be done by the end of this month.

Thank you

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Q: Does SERPWizz provide data on generatic traffic on a website?

Can we see how well organic traffic is compared to paid traffic etc?

102279355133990995889Sep 21, 2022
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Q: Hi, Is there multi language support ?

Can I make a report in spanish or french ?

nonono2Sep 17, 2022
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Founder Team
Deepak_SERPWizz

Deepak_SERPWizz

May 15, 2024

A: Hey nonono2,

We will be adding more languages soon - we will add French as a suggestion and if we get enough requests we may add it to the roadmap.

Thank you.

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Q: Hi, How many website (brand) can I whitelabel for tier 3?

benlauworkPLUSSep 16, 2022
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Founder Team
Deepak_SERPWizz

Deepak_SERPWizz

May 15, 2024

A: Hey Benlauwork,

You will have unlimited audits per day and it is the same with how many you can white label.

Thank you.

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Q: I have a question about the pdf reports created.

Are they exclusively in English ? Or is it possible to set another language, for example German.Or maybe this is planned in an update in the future, or not ?

ziggykPLUSSep 15, 2022
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Founder Team
Deepak_SERPWizz

Deepak_SERPWizz

May 15, 2024

A: Hey Ziggk,

We will be adding more languages soon - we will add German as a suggestion and if we get enough requests we may add it to the roadmap.

Thank you.

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