Seturon Questions

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Q: So much potential: Video needs to be solved

We need a way to embed videos: S3, Google Drive, YouTube
Can you share how vides operate?

tyler_hornPLUSEdited Mar 17, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 18, 2025

A: Hi Tyler!

We’ll soon provide a detailed guide on how to embed videos, including video instructions. Stay tuned!

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Q: Transaction fees?

Do you charge any transaction fees for each course sale?
Or would the Stripe transaction fees be all we pay for each course sale?

Also, could we integrate another cart tool for the purchase? I'm using Zylvie.

I'm not very tech-y so I hope these ?s make sense :)

Thanks!

reneelovesyogaPLUSMar 13, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Hi Renee! Thank you for reaching out!

1) Transaction Fees – We charge 0% transaction fees, so the only fees you’ll pay are Stripe’s standard transaction fees.
2) Third-Party Cart Integration (e.g., Zylvie) – Integration with another cart tool may be possible. Please reach out to us at info@seturon.io with more details, and we’ll be happy to look into it for you!

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Q: Requested updates

Hello dear Seturon Team!
I just tested your free test version and I really like your tool.
Nevertheless the are two key points which are dealbreakers for me so far.
Maybe you want to discuss the feedback and vary the offer - then I would be one of the first to buy the Tier 3 :)

1. As mentioned by others: The storage is very low, I hope you can consider raising it!
2. It would be very valuable if you could offer multiple workspaces for brands. For example I host multiple Websites and I would love to use your tool to offer small courses on each one of them centralised in one tool, but with different brand kits, own user databases, etc.

Additionally:
- You announced the Course from Doc-Tool. When will it be introduced?
- A Template Builder would be great (e.g. for certificates) is smth like that planned?
- Is an API integration planned?

justin4633PLUSMar 16, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Edited Mar 17, 2025

A: Hello Justin,
Thank you for testing out Seturon and for your valuable feedback! We truly appreciate it.
1) Storage – At this time, we don’t plan to increase storage limits, as we recommend using platforms like Vimeo or YouTube for video hosting. However, if you require additional storage, we do offer paid upgrades.
2) Multiple Workspaces/Brands – Each brand would require a separate subscription to maintain unique branding, user databases, and content.

Regarding your additional questions:
Course from Doc Tool – Stay tuned! We will share updates on our roadmap soon.
Template Builder (e.g., for certificates) – This is something we are considering, and it will be reflected in our roadmap.
API Integration – This is also part of our future plans.

We’ll be publishing a roadmap soon where you can track feature releases and updates. Let us know if you have any other questions!

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Q: Bulk upload users and progress tracking

Hello, SETURON looks very promising.

1) I need to migrate from my current LMS to SETURION.
Can I bulk upload students and and enroll them in all courses?

2) Can I download csv file with these fields?
Email, Name, Course, %Progress

Thanks!

roloMar 15, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Hello rolo!
Thank you for your kind words! We're excited that you're considering migrating to Seturon.
1) Bulk Upload & Enrollment – Yes, you can bulk upload students and enroll them in all courses. This will make your transition smooth and efficient.
2) CSV Export – You can download a CSV file with the following fields: Email, Name, and Course. Currently, progress percentage is not included, but we plan to add it as part of our analytics tools in the future.

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Q: Bundles and Subscriptions?

In addition to selling individual courses, is it possible to offer bundles and subscriptions?

ChaseRazPLUSMar 14, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 14, 2025

A: Hi CaseRaz! Could you clarify what you mean by "bundle"? In principle, this is something that can be done, and we will consider implementing it.

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Q: LinkedIn Learning

Is this appropriate to create training material for LinkedIn Learning?

KenleyPLUSMar 16, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Hi Kenley! We recommend reviewing LinkedIn Learning's Terms and Conditions to determine whether our platform aligns with their requirements. Since their guidelines may have specific criteria, we cannot provide a definitive answer.

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Q: Website intergation

Hello,
Is it possible to integrate it directly into a website?

Sincerely

115503389675438811117Mar 16, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Good day! It depends on the type of integration you are considering. Please reach out to us at info@seturon.io with details about your use case, and we’ll be happy to explore the best solution for you!

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Q: Trial users can join? + a bug (sort of)

Hello,
I created a trial account to see the system in action and I like it. Now I just realized you said new customers only so that means I cannot get the deal?

Bug: Just like when I blocked my account at work once, I tried removing the admin user from the system and now I cannot login again, not even with a reset password request (understandably).

I have two questions related to the features:
1. I can see no way of deleting courses.
2. I can see no way of deleting an account (If I ever need to).

111737561141419982447PLUSMar 16, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Thank you for trying out our platform!

Regarding the AppSumo deal, you would need to register with a new email to qualify. Alternatively, reach out to us at info@seturon.io, and we can deactivate your current account so you can sign up again.

We’re aware of the problem with removing the admin user and are already working on a fix.

Feature Questions:
1) Deleting Courses – To delete a course, select it from the course list, and an action menu will appear with the delete option.
2) Deleting an Account – If you're referring to deleting your entire organization/instance, please contact us at info@seturon.io, and we’ll take care of it. If you mean deleting a user, users can only be deactivated (they won’t count toward your limits), or you can also contact us for full removal.

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Q: Can we upload SCORM files?

1d66363ed5454a60b622b422a583611dMar 14, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Hi! As of this moment - we do not support SCORM files. But seeing as this is a frequently requested feature, we are considering adding this to our roadmap. Stay tuned!

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Q: Renewal

What is the price for each tier to renew after a year?

teamallnighterPLUSMar 17, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Hi! The renewal price depends on the tier you choose:
Tier 1: The price may change after a year, depending on our pricing structure at that time.
Tier 2 & Tier 3: These are lifetime deals, so there’s no need for renewal!

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Q: 50 GB storage is a joke!!

It’s the lowest storage deal for LMS I’ve come across.

Even the lowest tier of BrandBay (another AppSumo deal here) starts with 100GB, and their Tier 3 offer provides 1TB storage.

Konstantly, another AppSumo active deals for LMS, including unlimited storage.

Forento also offers an active deal for LMS on AppSumo that provides unlimited storage for $49, which is the lowest tier.

50GB is extremely low. I suggest you revise your plan to attract more Sumolings to your platform.

a1875Mar 14, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 17, 2025

A: Thank you for your feedback! We completely understand that storage is an important factor when choosing an LMS.

Our platform relies on Amazon's robust infrastructure to ensure reliable and secure file storage. However, this comes at a significant cost—50GB of storage along with 500GB of bandwidth (which can be used up by just 10 students watching all uploaded content) already costs us €46 per month. Offering unlimited storage would not be sustainable for us as a business, especially for an AppSumo deal.

That said, we do offer the option to purchase additional storage if needed. However, for optimal performance and cost-efficiency, we highly recommend using third-party platforms like Vimeo for video hosting. This not only helps keep costs manageable but also ensures better playback quality and streaming performance for your students.

We appreciate your understanding and are always open to feedback to improve our offering! 😊

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Q: 50GB storage

I have a concern about the storage limit of 50GB
1. What happens when storage limit exceeded?
2. You charge significantly higher price for tier3 with Unlimitted users, yet you still only provide 50GB storage.

5a4ef342ed5f4f8fa0210422ecce5872PLUSMar 11, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Hi!
If you exceed the storage limit, we can offer additional storage for an extra fee. Please contact info@seturon.io for details.
To optimize storage usage, you can host videos on YouTube or Vimeo instead of using platform storage.

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Q: What Plans are Tiers mapped to??

You say Tier 2 is mapped to 'Professional'. This is not accurate as 'Profesional' on your website is unlimited users and 10 admins, but in Appsumo Tier 2 is 2500 users and 5 admin.

1. Can you confirm the details for Tier 2 and Tier 3 and what they are mapped to on your website please?

2. Can you provide a link to a really good high quality example of one of your courses? The 3x sample links provided in response to a questions does not do your platform justice. I am sure you can provide a higher quality sample course for us summoning to look at?

3. I noticed in one of the sample courses links provided, the photos loaded a bit slowly. Does Seturon auto optimise photos to be quality but lightweight to load?

4. Can we add YouTube or Vimeo videos?

5. Can we add a HTML block?

Cheers
Mark

fe26a5374f0b49ceb254ab2da83998f7PLUSMar 12, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Edited Mar 13, 2025

A: Hi Mark!

1. The AppSumo offer and our website plans are different and not directly mapped to each other.
2. Please clarify the type of example you are looking for. Most of our high-quality courses are under NDA, so we cannot share them publicly.
3. We allow users to choose between quality and loading speed for images, as this is important for different types of courses.
4-5. Yes, you can add YouTube or Vimeo videos as well as HTML blocks within our LMS.

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Q: Need help on hyperlinking the videos...

I'm testing out the platform to see if it suite the use of my company's online training. I have difficulty on finding which "block" element can I add to the canvas in order to link the training videos on Youtube and Vimeo... also, is there any way to preview my ongoing course develop result on another browser tab before I publish it?

DanLauPLUSMar 13, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Hey DanLau!

Yes, there is an option to view the course as a learner before publishing. Please contact info@seturon.io, and we will provide you with a detailed breakdown of the steps needed to add YouTube and Vimeo videos.

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Q: Do you have a roadmap? also is possible to see a preview of you course before publishing?

alejandro374PLUSMar 13, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Hi Alejandro!

We are set to publish a roadmap of planned features next week! As for previewing courses - there is an option to view the course as a learner before publishing.

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Q: Can I make my account invite only?

I have some students that come and go each semester, could I invite them and remove them to the entire courseload?

cory89Mar 12, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Hi Cory! Yes, of course! You can invite and remove students as needed each semester.

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Q: Bought Tier 3: Limit Question

I bought tier 3 and when looking at the limits. There is a 10,000 limit on students instead of the unlimited. Am I misreading what the unlimited limit refers to?

tamismoserPLUSMar 12, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Hi! Thanks for bringing this to our attention! Technically, we do need to set a user limit, but you are right - we will adjust it to a much higher value, closer to a million. Hopefully this amount will be sufficient =)

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Q: I like it

It's interesting LMS, and my question is, is there any hope for Arabic front-end development soon or in the near future?

NueiratPLUSMar 12, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Thank you Nueirat! Arabic has been added to our plans, and we will be releasing the roadmap soon.

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Q: Affiliate program for course creators?

Does this platform have built-in affiliate tracking? Payouts can be done directly but affiliate link setup and user tracking?

brittanynewMar 12, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Hi Brittany! We don't have such a feature yet, but we are considering adding it to our roadmap.

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Q: Unlimited plan and Multiple business

Hi! If I purchase an unlimited plan, can I use it for my different businesses with different branding, independent catalogs, and users?

em571PLUSMar 13, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 13, 2025

A: Hey there! One plan covers one brand. Each business with a different brand, catalog, or user base requires a separate purchase.

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