Sigma Media Manager Questions

Showing 1 - 5 of 31 questions
PopopPopop
Popop
Jun 8, 2026
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Q: Custom Media Library Folder

Do you support to offload custom media folder that exist outside wordpress uploads directory?

Thanks

Founder Team
Selim_Rana

Selim_Rana

Jun 9, 2026

A: Sorry @Popop, This feature is not available in our plugin

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postingsoftware.compostingsoftware.com
postingsoftware.comPLUS
May 30, 2026
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Q: Are user based folder permissions possible?

Is it possible to grand individual users access to created folders? Not role based but user based. Same wicked folder does. For example user a has only access to folder a and can manage the items inside. User b has only access to folder b and so on.

Founder Team
Selim_Rana

Selim_Rana

May 30, 2026

A: Sorry, user-based folder permissions are not available at the moment, and this isn’t something we currently plan to support.

Our system works by creating virtual folders for file organization, while all files remain accessible through the default WordPress Media Library. Because of this architecture, it’s not technically feasible to restrict access to specific folders for individual...

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safrizalsafrizal
safrizal
May 25, 2026
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Q: Seeking WooCommerce Digital Product Storage Alternative

My website sells digital products via WooCommerce and involves storing large downloadable files. I noted that Sigma Media Manager integrates with WooCommerce, Amazon S3, and Cloudflare R2.

Given my search for an alternative to the WooCommerce Amazon S3 extension (https://woocommerce.com/products/amazon-s3-storage/), is Sigma Media Manager appropriate for managing my large files?

Founder Team
Hasib_Bdthemes_Support

Hasib_Bdthemes_Support

Edited May 27, 2026

A: Hi Safrizal,

Thanks for your question.
At this moment, you can only display your product's downloadable files using our Document Library feature. Supported file types include:

Docs: PDF, EPUB, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, RTF
Images: JPG, JPEG, PNG, GIF, WEBP, SVG
Audio: MP3, WAV, OGG, M4A
Video: MP4, WEBM, MOV, AVI
Archives: ZIP, RAR, 7Z, TAR, GZ

Max file upload size is- 300...

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HNRKHNRK
HNRK
May 17, 2026
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Q: Migrating from FileBird PRO to Sigma Media Manager

I just purchased Sigma Media Manager to replace FileBird PRO. I have a large existing folder structure with many media files already organised — rebuilding it manually is not an option.

My questions:

1. Is it as simple as deactivating FileBird PRO and activating Sigma Media Manager, or are there additional steps?

2. Will Sigma Media Manager automatically import the existing FileBird PRO folder...

Founder Team
Selim_Rana

Selim_Rana

Edited May 17, 2026

A: Hello Henrik,

Thank you for your questions. Please find the answers below:

1. We have already integrated FileBird into Sigma Media Manager’s import feature. No additional steps are required. Once you install Sigma Media Manager, you will automatically receive a prompt to import your FileBird data.
2. Sigma Media Manager will automatically import your existing FileBird PRO folder structure.
3....

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daniel373daniel373
daniel373PLUS
Edited May 16, 2026
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Q: How to use the document library?

Hi, I started using / replacing the document library function. Here are some questions / suggestions:

a) How to translate the public elements like pagination etc.?
b) How to use custom order? I don't find a way to sort elements manually?
c) Titles of the elements are shortened? This should not be. There should be more options to format the output of the lists.

Best, Daniel

Founder Team
Selim_Rana

Selim_Rana

May 16, 2026

A: Hello, Thanks for your question. Here are your answer.

a) You can do that by translate the PO file
b) You can sort files and folder from here: https://prnt.sc/IubstPMXwYxX
c) Currently we have: By Name, By Date, By Modified, By Author, By Size, etc. But can you tell me what type of sorting you want actually?

Thanks

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