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Q: Hi, is this deal coming back to Appsumo again?
Thanks
Q: "Sitejet became part of the WebPros family and joined their product portfolio next to cPanel, Plesk, and ...
other products"
For the past years Cpanel pricing kept going up and up, old customers were surprised with substantial price hikes. I hope our LTD to SiteJet will never be touched.
I'm happy for you but I like certainty as well, I bought the $699 plan (which was a considerable invesment).
AndreV_Sitejet
May 15, 2024A: Hi there Puav,
please excuse the late response. The deal has been done for months now, and we are actually focusing on our two support channels - Mail-Support and our Community. 😇
I would like to point you to the statement our founder Hendrik gave to the community:
"The transition will not have any influence on your contracts. They will stay the same - no matter how you became a part of...
Verified purchaser
*investment , sorry for typo.
Verified purchaser
I am in the same situation with the $699 plan and try to look at the positives. The hosting should improve greatly with faster servers and multiple locations. Anything that is buggy now should be improved.
Now, do you think their plan is to include Sitejet with Cpanel and Plesk or to continue operating as a separate service? It would make sense to continue as a separate service since these...
Hey there!
Great question. Would you like to raise this in our community?
By the way, here is the statement from our founder Hendrik on this topic in general: https://community.sitejet.io/t/exciting-news-sitejet-is-now-part-of-the-webpros-group/1150
Best Regards,
André
Verified purchaser
I am in the same situation, I bought the full stack as well. How does the acquisition affect us?
Hi there Rob,
please excuse the late response. The deal has been done for months now, and we are actually focusing on our two support channels - Mail-Support and our Community. 😇
I would like to point you to the statement our founder Hendrik gave to the community:
"The transition will not have any influence on your contracts. They will stay the same - no matter how you became a part of the...
Puav,
I feel the same concern. The service has promise, but lack of integrations and the templates are unusable so I'm refunding. It sounds like Plesk is going to go up against Wix and Square Space. I hope the acquisition provides them with more resources and I wish them well.
Hi there Puav,
please excuse the late response. The deal has been done for months now, and we are actually focusing on our two support channels - Mail-Support and our Community. 😇
I would like to point you to the statement our founder Hendrik gave to the community:
"The transition will not have any influence on your contracts. They will stay the same - no matter how you became a part of the...
Verified purchaser
I am confused whether to refund or not.
Hey Tawni,
I fully understand your doubt and thoughts. If you have any questions, feel free to contact us directly via mail or through the community. We are happy to help you with your questions and doubts on this matter.
Best,
André
Verified purchaser
Similar concerns.
Thankfully you have the right to object to your contract being transferred to WebPros (until 31st October,buried toward the end of the email...)
I am also very happy for them, but am not going to risk my investment in this LTD.
If there was a bit more clarity, transparency I might be reassured, but as things stand I won't take that risk.
Hi there Meyo,
please excuse the late response. The AppSuo deal has been done for months now, and we were actually focusing on our two support channels - Mail-Support and our Community. 😇
I would like to point you to the statement our founder Hendrik gave to the community:
"The transition will not have any influence on your contracts. They will stay the same - no matter how you became a part...
Hi there Puav,
thank you for your comment. The lifetime deal will be honored. Have a look into our community - it is worth it :)
https://community.sitejet.io/t/exciting-news-sitejet-is-now-part-of-the-webpros-group/1150/13
All The Best,
André
Q: I see you integrate well with ecwid.
If we are an agency and work with ecwid as a referral affiliate or partner, how would we handle that within sitejet?
AndreV_Sitejet
May 15, 2024A: Hey Sumo_Me,
That is a great question - would you be able to send us this through one of our support channels (mail@sitejet.io) or the community.sitejet.io ? Happy to help you on this matter.
Best Regards,
André
Q: Hello, I am interested in purchasing your tier 2 plan - if I want to upgrade to a higher tier, how long do I have to do so?
Franzi_Sitejet
May 15, 2024A: Hi sumo_me,
thanks for reaching out. You can upgrade your Tier as long as this deal is still available. 😊
Q: Hi Site-Jet team Long time user and fan here, since your first AS launch a couple of years ago.
Please excuse me if these questions have been asked before:
1. Can I stack your new offer on top of my previous AS purchase?
2. I have upgraded my previous AS purchase to add additional sites. Can I migrate those sites from the annual license onto this new LTD code purchase?
Franzi_Sitejet
May 15, 2024A: Hi SP1K3Y,
welcome back 😊
About your questions:
1. You can only use one license per account, so it's not possible to stack codes with this deal.
2. As mentioned in the terms of this deal it's only available for new users and cannot be combined with existing accounts.
Hope that helps😊