Snoooz Reviews

This tool is an absolute gem, and I use it for forwarding receipts to my tax software, and replying after office hours, and sorting all my inbox. It took me some time to setup, but now it is definitely going to be part of my office stack! Thanks appsumo and snoooz team!

Snoooz is able to automate most of our "low-key" customer inquiries which makes it a big time saver for us. We had a minor issue which was resolved just a couple of minutes after messaging their support. Easy recommendation!

First, this is not going to automatically change your life, you have to be smart and use AI to setup AI. If you know prompting you can make this tool change your life. Picked up a T5 right away.

I setup a web hook that logs all the emails on an excel sheet. From there I import that into my fav AI and run a prompt to see which emails have the most volume to automate. From there i create and tweak the rules and categories as needed.

My biggest request is API introduction:
I would like to change rules and categories via api
Have a list of emails for clients that are continuously changing?
Have a database of help articles?
Insane customization and integration with other tools.
Or maybe even a webhook system that will connect with my server to get instructions?

I have requested it in the features but its not very active with users.

I discovered this tool during the Tool of the Year event and decided to give it a try. I booked a demo with their team, and in just 30 minutes they showed me how to set everything up. Since then, I’ve already automated half of my inbox.

This is by far the best purchase I’ve made in 2026, and I can already feel my year is going to be more productive. Highly recommended.

I wanted this exclusively for auto-labelling my mail. Unfortunately, something weird happened where some emails were getting auto-responded to, even though none of the rules allowed this–ever. Support seemed to look in to it at first, but they stopped replying and I just don't really trust it anymore. I hope it continues to work great for others, but I'm going to use auto-labeling through Notion Mail for free instead.

Edit in response to your claim this doesn't happen: your latest release notes say "Fixed an issue where replies were sent after moving an exclusion rule to an inclusion rule, even when “don’t respond” was selected" – this is a big trust issue and for me and your replies have been a red flag.

Edit: thank you for your updates & responses here, Victoria. I wish your support team had been this communicative initially/directly, but I'm certain this deal has kept you busy! I'm glad the issue was resolved and appreciate the clarity provided in your latest response. I know that review readers may not be able to see our back and forth as your replies might be removed/edited when I update my review, but I wanted to add a taco back and acknowledge your effort here. While I don't plan to be a user moving forward, and I think my 3-taco rating stands based on the issue I experienced, I also feel that this review and thread appropriately demonstrate why you have so many other 5-star reviews.