Snoooz Reviews

4.9

4.90 stars
4.90 stars
61

Taco ratings

58
2
0
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AskSumo

Snoooz has received positive feedback from users, appreciating its efficient auto-reply feature, natural-sounding AI responses, and time-saving capabilities. While some users faced minor setup challenges and rule prioritization confusion, the overall feedback is overwhelmingly positive. With a 4.9 rating and a 60-day money-back guarantee, it's a solid buy for those in need of an AI-powered email assistant.

AI-powered summary of customer reviews
Showing 1 - 5 of 61 reviews
jwsimpson22478

Verified purchaser

Deals bought: 76Member since: Nov 2021
5 stars
5 stars
Dec 24, 2025

Gamechanger.

Snoooz is everything it claims to be and more. I was blown away by both the features and the service. I had a small issue with my account and Victoria fixed it at MIDNIGHT! I bought to help me manage some of my incoming email thinking it would be good for making sure I always responded but after getting everything setup I can't wait to get back to work to see Snoooz work its magic. Great team, Great Product if you are swamped with email you will love it.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Dec 24, 2025

Hi Jeremy,
I am so glad to hear that! Thank you so much for the tacos and positive feedback!
🧡🧡🧡
Victoria

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jane491

Verified purchaser

Deals bought: 1Member since: Dec 2025
5 stars
5 stars
Dec 19, 2025

Great tool and team, highly recommended

I am glad to see a tool like this, so far I am using it mostly for basic stuff like auto replies, repetitive emails, that kind of thing. It actually sounds normal (não muito robô) and saves me some time daily as the tool takes care of answering common inquiries. Still getting used to it, but overall it’s been pretty helpful, and I booked a call with the team, who explained me in detail how to set up the tool. Great tool and team, highly recommended.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Dec 19, 2025

Thanks Jane for your feedback and tacos! I am happy that Snoooz is able to fit nicely in your workflow, and we are able to make a small difference :)

Victoria

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Avinash.Katta

Verified purchaser

Deals bought: 181Member since: Aug 2014
5 stars
5 stars
Dec 17, 2025

Solves real business problems.

Pros:

Read My Full Review Here:

https://nimb.ws/orBWVQw

Amazing Support Team:
The support team is incredibly helpful and responsive. They actually fix problems quickly and listen to suggestions.

Sounds Genuinely Human: 
The AI responses truly sound like a real person wrote them, not a robot. People can't tell the difference.

Saves Massive Time: 
No more spending hours writing the same replies over and over. The AI handles repetitive emails automatically.

Easy to Customize: 
Creating rules and templates is straightforward. You don't need to be technical.

Multiple Languages Work: 
Foreign language detection and response work effectively—tested with Japanese, German, and other languages.

Works with Gmail AND Outlook: 
Many tools only support one email platform. Snoooz works with both major ones.

Affordable Lifetime Deal: 
Starting for lifetime access is incredible value compared to monthly subscriptions.

60-Day Money-Back Guarantee: 
You can test it for two full months and get your money back if it doesn't work for you.

Uses GPT-4: 
All tiers currently use the GPT-4 AI model, which is powerful and reliable for email tasks.

Scheduling Links: 
Can automatically include scheduling links in replies to make booking easier.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Dec 17, 2025

Hi Avinash,

Thanks for the 5 tacos :)

I am glad to hear that the replies feel natural and that it’s genuinely saving you time. Thanks for sharing such a thoughtful review.

Victoria

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peter2090

Verified purchaser

Deals bought: 1Member since: Dec 2025
5 stars
5 stars
Dec 16, 2025

Solid tool, glad I picked it up

I have been trialing Snoooz for some time, and decided to finally purchase it. It’s actually been useful for handling routine emails and the same boring questions when I’m busy. The responses feel natural enough, (thanks to the new tone prompt they released recently) and setup was not that hard as some users have mentioned. I am happy with the lifetime deal so far.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Dec 16, 2025

Hi Peter, thank you for the 5 tacos and your feedback. I will say that handling the common questions is exactly where Snoooz tends to help the most, especially on busy days.

Nice to hear the tone prompt has made your replies feel more natural too. We’ll keep refining things, but it’s good to know it’s already earning its place in your workflow.

Victoria

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TeamGenius

Verified purchaser

Deals bought: 516Member since: Jun 2017
4 stars
4 stars
Dec 13, 2025

You should get Snoooz if you value your time, but this is not a "push of a button" solution

Let me start with the bottom line,
If you value your time and have a busy mailbox, you should definitely get Snoooz.
I've been waiting for a Motion alternative in this space and I'm was happy to see Snoooz coming to AppSumo.

To set clear expectations - There is a learning cure and even more importantly a training curve to Snoooz before you start seeing results, and this is the only reason why I'm giving it 4/5 stars because I *feel* that the process can be better and smoother.
At the time of writing this review you can definitely expect to have some *extra* overhead in training the app, writing style, deleting extra draft, un-labeling emails and such.
In other words, think about it like training a VA to respond in your name and tone of voice, it doesn't happen in a day.
The potential, capabilities and a new feature to read your last 20 sent emails to identify your writing style are definitely a step in the right direction but it will take time, patience and some effort to get it done right.

The "rules" system, especially how they are prioritized, is a bit confusing. I found myself doing a lot of trial and error.

I want to give a huge compliment and a thumbs up to the support team and especially Chitresh. They have been SUPER responsive, knowledgeable, supportive and VERY helpful overall.

Bottom line,
If you are willing to put some muscle into the process, Snoooz has the potential to become your best inbox companion.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Dec 13, 2025

Hi Yasaf,

This is a very fair take, and I appreciate how clearly you laid it out. You’re right — Snoooz isn’t a one-click magic button (at least not yet), and setting it up well takes some upfront effort, especially around setting your rules and training. The VA comparison is spot on.

The feedback about rule priority and the training overhead is noted, and we are actively making improvements as...

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