🚨Every one of my custom domains are no longer working.
I've reached out to support via email and the chat widget and no replies. Really sad to see and it seems this is a very common thing being reported here and via other social channels by other users. NO Support. Anyone reading, I can provide the screenshots if needed. Messages sent on 10/22 and 11/17. I can say when this was working, it worked well.
What is the operational status of socialjuice?
Founder Team
SanderBelaen_SocialJuice
Nov 19, 2025
A: Hey AJ! Think I just got back to you over email, but just in case: Yes it is, this was a bug introduced with a giant update we pushed live. It's already resolved. My apologies for the inconvenience it brought. Hope you like the new features! Kind regards Sander
Q: when will webhooks be released? also why don't you answer any question? thanks
customer support is zero. product is very useful. but NO customer support whatsoever.
Founder Team
SanderBelaen_SocialJuice
Nov 15, 2025
A: Hey there! Webhooks are live now! You can reference our help center with answers to most questions or reach out to support@socialjuice.io. Apologies for any delays in answers!
All action has stopped end of 2024. No updates to roadmap, your Sales Call page doesn't work, https://socialjuice.io/demo-call, last blog post was end of 2024. Any update on 'planned' features on the roadmap that have been sitting there since 2023?
Founder Team
SanderB
Sep 16, 2025
A: Hey there! project is definitely not dead. Even though new feature development is not top priority right now, the project is still maintained and crucial for our business, so it's not going anywhere. Hope that helps!
Ok thanks for responding . Is the new AI chatbot available for AppSumo users also ? is there a community you have or ensure we get regular updates. I am planning to offer this to customers as an add on , so want to be sure things go smooth . Thanks
No, we’re not going back to AppSumo, these promotions are not sustainable in the long run. I’m happy to give you a demo to make sure this is a fit if you’d like!
Q: Is support still live and being tracked?
🚨Every one of my custom domains are no longer working.
I've reached out to support via email and the chat widget and no replies. Really sad to see and it seems this is a very common thing being reported here and via other social channels by other users. NO Support. Anyone reading, I can provide the screenshots if needed. Messages sent on 10/22 and 11/17. I can say when this was working, it worked well.
What is the operational status of socialjuice?
SanderBelaen_SocialJuice
Nov 19, 2025A: Hey AJ! Think I just got back to you over email, but just in case:
Yes it is, this was a bug introduced with a giant update we pushed live.
It's already resolved. My apologies for the inconvenience it brought.
Hope you like the new features!
Kind regards
Sander
Share Socialjuice
Q: Are you guys coming back again?
I would like to stack max codes :-)
SanderB
Sep 25, 2025A: Hmm, maybe, let me reach out to AppSumo to see what's possible!
Share Socialjuice
Great. Thank you. Looking forward to it :-)
Q: when will webhooks be released? also why don't you answer any question? thanks
customer support is zero. product is very useful. but NO customer support whatsoever.
SanderBelaen_SocialJuice
Nov 15, 2025A: Hey there! Webhooks are live now!
You can reference our help center with answers to most questions or reach out to support@socialjuice.io. Apologies for any delays in answers!
Share Socialjuice
Verified purchaser
Hi dr -ammar, Did you get any response from them ?
Verified purchaser
Seems you want to list this Black Friday ( Nov 20205) for more funds . And then again AppSumo buyers will be left in dark.
Q: Is this project dead? No activity.
All action has stopped end of 2024. No updates to roadmap, your Sales Call page doesn't work, https://socialjuice.io/demo-call, last blog post was end of 2024. Any update on 'planned' features on the roadmap that have been sitting there since 2023?
SanderB
Sep 16, 2025A: Hey there! project is definitely not dead. Even though new feature development is not top priority right now, the project is still maintained and crucial for our business, so it's not going anywhere. Hope that helps!
Share Socialjuice
Verified purchaser
Should we write to AppSumo also ? If we sell this to customers and they shut shop , who will take risk ?
Verified purchaser
Ok thanks for responding . Is the new AI chatbot available for AppSumo users also ?
is there a community you have or ensure we get regular updates. I am planning to offer this to customers as an add on , so want to be sure things go smooth . Thanks
Q: Any plans to get back on AppSumo?
Any plans to get back on AppSumo?
SanderBelaen_SocialJuice
Dec 31, 2024A: Hey there!
No, we’re not going back to AppSumo, these promotions are not sustainable in the long run. I’m happy to give you a demo to make sure this is a fit if you’d like!
Share Socialjuice
Verified purchaser
You don't want them back on AS- this software is abandoned.
Verified purchaser
Hey Roy! No, it’s not. In fact we shipped quite some new features in 2024. If you need help with anything let me know.
Verified purchaser
Hi Sander,
Should the early supporters be concerned that SocialJuice will go back on the LTDs?
Verified purchaser
Hey there! No, no worries. We’re not planning on going back to LTDs!